How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty51−4.9Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #333Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for auto battery replacement
Clear ✕All 18 Google reviews tagged “Auto battery replacement”
Service was excellent from start to finish. With my car immobile, I was able to make an appointment online same-day. Once I dropped off the car, my service manager, Christian, was great to deal with and gave me an accurate estimate of when I would get an update. Once I did hear back, he again was very clear with all…
Very impressed with there service. They listen and communicate issues that need attention. There pricey but they offer a warranty.
Excellent service. They are up front on pricing. They fixed everything, fast and correctly.
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
All recommendations were up front...nothing hidden. All services were performed in a very timely manner.
Get great service and affordable. Will work with everyone on price
Kendal was great explaining the issue in a thorough and easy to understand manner. my husband and i love taking our vehicles in here. they always get us in and out quickly.
Great experience at Luke’s Auto, honest and trustworthy.
Excellent service from start to end. Friendly and organized. Explained what was needed.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
They always do a great job, for a fair price.
Replaced aging shocks and struts and identified a failing battery when they did a maintenance check. There's a reason their reviews are 5 stars, Luke's auto always goes above and beyond with the best pricing in Columbus.
Another great job by Luke's Auto---Honest, Fast, friendly and efficient! Great work! Thank you!
Great friendly service! Will provide Uber ride or loaner car.
This was my second time going to Luke’s auto . I’ve had various different services performed on my car and have never had any issues with their work . Luke’s is pretty far from me but their level of professionalism and customer service is unmatched so I will NEVER go anywhere else . Highly recommend .
Luke's team was very professional and easy to work with. I appreciated Brad's honesty and did not feel pressured in any way, which I appreciate.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
