How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for auto brake repair
Clear ✕All 38 Google reviews tagged “Auto brake repair”
I was visiting from out of state and my car needed service. My kids recommend Luke’s Auto and I was very pleased with the work and customer care I received. They even sent an Uber for me when the work was finished and my car was ready to be picked up.
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
I’ve been taking my vehicles to Luke’s Auto for a very long time. Always great service, and even better work.
Ben and the team did a great job getting my truck back up and running! He did an amazing job explaining what I needed, what will need done soon and what to look out for. I can’t recommend using Luke’s enough, amazing local company!
They got us in quickly and treated us fairly
I needed to find an auto shop that serviced European vehicles and Luke's came highly recommended. I can confirm that all of the positive reviews are warranted. They do an outstanding inspection, complete with photos and a prioritized list of recommended services. Uber and/or loaner cars are available which made it…
⭐️⭐️⭐️⭐️⭐️ 100/10 – Luke’s Auto is absolutely amazing! I can’t say enough good things about this shop. From the moment I walked in, I was blown away by the hospitality, honesty, and genuine care. Sandra Hamm and the entire Luke’s Auto team you made me feel like family. Sandra told me, “It’s the Luke’s way,” and I…
Very friendly and they will offer to set up a ride to wherever it is that you need to go while your car is being worked on.
Always do a great job for me. Solid work as always
Took my 2004 Toyota Sennia in to repair rear door latch. Check locking system and rear break light. Found out brakes were going bad (which I suspected was going on). Had breaks repaired & door latch. Over all always pleased with services and repairs from Luke’s Auto. This time they had the van for 3 days and…
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
Let your search for a good auto repair shop end at Luke's Auto. The men and women at Luke's are friendly, professional, knowledgeable and honest. They always ask me if I need a ride home when I bring my car in for service, or they arrange for me to have one of their free loaner cars if they are going to need mine…
Trustworthy, reliable service and work
My first experience at Luke's and it was outstanding. Friendly people who are very customer oriented.
Extremely pleased and impressed by the service at Luke's. They combine the high touch customer service of a big dealership with the earnestness and affordability of a smaller shop. Best of both worlds! Special shout out to Mark who was kind, courteous, and caring. Definitely switching all my auto maintenance needs to Luke's!!!
Luke’s has always taken great care of me and my vehicles. I don’t go anywhere else for car trouble or even just an oil change because I fully trust that Luke’s will do the job right.
Another great job by Luke's Auto---Honest, Fast, friendly and efficient! Great work! Thank you!
Luke’s is consistently great.
Excellent service, fast, and affordable, but their best value is that you can trust them not to screw you.
Great customer service; love the convenient, free loner car option; fair prices; convenient, user-friendly digital estimates/ approvals and receipts.
Luke's team was very professional and easy to work with. I appreciated Brad's honesty and did not feel pressured in any way, which I appreciate.
I would like to thank Luke's team for doing a great job repairing my van. It is running and stopping great! They kept me informed of the process and it was completed on time. I will never be going back the the GM dealership. Great experience. Jeff
Had a lot of work done to my 2012 sti they did an excellent job with everything. They even painted my new calipers I definitely appreciated that. Was able to get a 1 on 1 with the person who worked on my car. Overall I would highly recommend them to anyone in need of service, they will be very transparent about…
Totally in competent service. I took my vehicle here for a oil change and was told I needed breaks soon. When I asked how soon I was told by Luke's I should get breaks within 10,000 miles. I returned to Luke's last week to get breaks and was told I needed a "break inspection" after the inspection I was told my…
A little pricy but fast efficient service. Pleasant, helpful staff including the mechanic that performed the repairs. I have been using Luke’s for repairs on multiple vehicles for 18 mos-2 years. Everything has been fixed properly during that time.
Terrible customer service, when I spoke to the owner about my issues, he wouldn't even look me in the eye.
All I can say is. Ask for Jason.
So I've spent about 10,000 with them on my car for various reasons. And 3 other cars prior. This being the 4th car just keeps having problem after problem. That being said I like to think we know each other fairly well at this point. Well while out of town in their loaner car my gf mom called and said some b/s about…
Always treated fairly and honestly. I like that they let me know what needs done now and what can wait..keeping my financial obligations in mind. I have and will continue to recommend them to everyone who needs a mechanical expert to repair their vehicle
Luke has been the only garage in the Columbus area that I've been able to take any of my vehicles to and them come out with they're being no issues instead of more issues wrong I ended up taking my 2012 Honda Accord to Boyd's off of broad and refugee I believe and they ended up putting the wrong size tire hub kit…
It is really, really nice to have a trustworthy mechanic! I've been going to these guys for years. They are really friendly, helpful, and honest.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
