How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for battery
Clear ✕All 43 Google reviews tagged “Battery” · showing 20
Very professional when they say the car is gonna be done on this day. It will be done on that day. Better best believe they will get it done on time. Very happy that i picked the right place to get my car fixed.I will be taking my car here for future repairs.
Quickly analyzed problem and corrected the problem. Work was done quickly and I was kept informed of work required. Very satisfied with Luke’s repairing and maintaining my automobiles.
I came home from a really long road trip out west and brought my van into Luke’s for an oil change. During the service, I requested that my battery be tested. Lo and behold, by the time my oil was changed and my tires were rotated - my battery was completely dead. Kristian and Olivia went above and beyond to ensure…
Very professional, very efficient intake. Very effective work on my car. The complimentary Uber to and from my home to the shop was unexpected, but much appreciated. I have never experienced that at any other shop!
UPDATE: I thought I had done this update a long time ago but, evidently not so I'm doing it now because I feel it is important for people to know. Below this paragraph is the initial review which I originally gave 5 stars. I should have waited because things went WAY downhill after I gave them a 5 star review. I was…
Luke’s Auto is the best auto shop I’ve ever used. They are transparent about repairs, reasonably priced, and — which is hardly the case for most shops — are super-friendly people. I always have positive experiences, especially at this location.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
Let your search for a good auto repair shop end at Luke's Auto. The men and women at Luke's are friendly, professional, knowledgeable and honest. They always ask me if I need a ride home when I bring my car in for service, or they arrange for me to have one of their free loaner cars if they are going to need mine…
Great people! Awesome experience!
Great place! I recommend them!
This was my second time going to Luke’s auto . I’ve had various different services performed on my car and have never had any issues with their work . Luke’s is pretty far from me but their level of professionalism and customer service is unmatched so I will NEVER go anywhere else . Highly recommend .
Luke's team was very professional and easy to work with. I appreciated Brad's honesty and did not feel pressured in any way, which I appreciate.
Very professional. They did a full inspection, but were not pushy about getting the other needed service. Great communicators and quick service.
Everything went great! They got it in and fixed same day and my car is running better than ever. Plus, everyone I spoke with in their shop was so cheerful and courteous, they made a really bad day much better. Thanks for your outstanding service. HIGHLY recommend! ☺️
another great job done by lukes automotive on my rear brakes. brakes work great , thanks again.
Happy with the work done, helpful staff, we payed less than what we were originally quoted. Would definitely return!
So I've spent about 10,000 with them on my car for various reasons. And 3 other cars prior. This being the 4th car just keeps having problem after problem. That being said I like to think we know each other fairly well at this point. Well while out of town in their loaner car my gf mom called and said some b/s about…
Was very happy with service, communication, and especially customer service. Will use again!
This is my first car and I had to find a new shop for my service. I have heard great things about Luke's and I was not disappointed. They were friendly, easy to contact, communicated clearly about their timeline and price. The customer service can't be beat and I am particularly grateful to Dennis for his outstanding service. This is my new shop!
Great customer service & very friendly. Honest and helpful ! Will continue to take our cars here.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
