How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for brake service & repair
Clear ✕All 87 Google reviews tagged “Brake service & repair” · showing 20
Omg I love this place.❤️ Kind,keeps you up dated on your car as they go. How they send information about what's going on with pictures/ videos. Yesssss love it . Mr Rayn always answered my calls listening to my worries about what is going on. Really took notes on what I was saying. Cost wasn't no problem. Thats…
I visited this shop to diagnose a Check Engine Light and Service Brake Assist warning on my Car. They performed a smoke test and correctly identified that the vacuum pipe between the brake booster and the intake manifold was leaking. I appreciated that they showed me a photo of the damaged area. However, I was…
The most professional and dependable automotive business I have ever dealt with.
Easy to make an appointment.. prompt service and provided a loaner car. Friendly and courteous
By far the shadiest experience I've had with a mechanic in Columbus. I took my car in for brake work on Tuesday and got a call on Thursday saying that the job was done, but the car no longer started. I approved a $130 diagnostic fee for my starter on top of the already steep $975 I was paying for replacement on my…
Was having some issue with how my car was driving, Lukes was able to diagnose the problem quickly and get it taken care of. Specifically Joel was a huge help in explaining what was going on and how they were going to fix it. Will definitely be returning
Great service every time. The new lobby is very nice and welcoming. Ben is my go-to guy. He's great
Repair was done quicker than projected so got car back before weekend. Worked with me on price a bit by reducing warranty. Very courteous professional interactions and excellent explanations and documentation of work suggested and why.
Talk about convenience, talk about honesty, talk about prompt service! I deeply appreciate the gratuitous Uber rides, the pictures of the problems with my car. And they don't take any longer than they need. I don't trust anyone but Luke's.
Great Service! Sandra helped get my daughter's car set up and repaired to be safe and dependable for a long trip. Will definitely be using Luke's for future service!
I needed to find an auto shop that serviced European vehicles and Luke's came highly recommended. I can confirm that all of the positive reviews are warranted. They do an outstanding inspection, complete with photos and a prioritized list of recommended services. Uber and/or loaner cars are available which made it…
I’ve trusted Luke’s for the past five years. They are the only auto shop that I will use to service my vehicle. They are both reliable and professional! I have never been disappointed in their work.
⭐️⭐️⭐️⭐️⭐️ 100/10 – Luke’s Auto is absolutely amazing! I can’t say enough good things about this shop. From the moment I walked in, I was blown away by the hospitality, honesty, and genuine care. Sandra Hamm and the entire Luke’s Auto team you made me feel like family. Sandra told me, “It’s the Luke’s way,” and I…
They took care with my car and were totally professional and finish the work. In a reasonable amount of time.
I have been using Luke’s for all my car service for several years. I have always been pleased with the work completed. The staff have always been professional and answer any questions before the work is completed. Over the years, I have referred 4 of my lady friends and they also only have positive reviews for Luke’s.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
Let your search for a good auto repair shop end at Luke's Auto. The men and women at Luke's are friendly, professional, knowledgeable and honest. They always ask me if I need a ride home when I bring my car in for service, or they arrange for me to have one of their free loaner cars if they are going to need mine…
They always do a great job, for a fair price.
The best experience I've ever had with an automotive repair. Above and beyond in every aspect. I'll never go anywhere else again.
Luke and his team took great care of me and my car. I went in because my brakes were making a weird noise. As soon as I walked in I was greeted with smiles and very helpful advisors who were able to get all my information. They also had a loaner car available for me to use, which was so convenient! They did a great…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
