How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for electrical repair
Clear ✕All 63 Google reviews tagged “Electrical repair” · showing 40
Great, fast, and reliable service. They diagnosed my vehicle and fixed it fast. I’m out of town working they will definitely be the first shop I call on for any kind of service. Thanks again
I have a 2013 Cadillac srx and the dealership couldn’t fix the electrical problem and told me to junk my car because they don’t keep that part in stock and Luke’s found the problem after a lot of Misses they had it for about 10 ten days but it’s raining now
They are doing whatever but 3x the car has broke down after we have paid 697.00 plus tax for just diagnostics! And the car is still in there shop!
Family of 3, we take all our cars to Luke's because they're quick and do fair pricing which is hard to find nowadays at Auto shops.
The employees at Luke’s Auto were all courteous & helpful. Repair was made in a timely manner & I was provided a free Uber ride to & from the facility. No complaints whatsoever!
Service was excellent from start to finish. With my car immobile, I was able to make an appointment online same-day. Once I dropped off the car, my service manager, Christian, was great to deal with and gave me an accurate estimate of when I would get an update. Once I did hear back, he again was very clear with all…
Rodents had eaten my engine wiring. They fixed the problem and were very good in keeping me informed.
Waited for my oil change. They said it will take up to an hour. It was done in 35 minutes. They also checked to see what preventative services need to be done now or in the near future. Great service, professional and polite people. Will return again!
Fantastic experience working with their team, they were very thorough with their inspection and my car feels great to drive again.
James is one of the nicest people I ever meet he works from his heart he will go above and beyond. I love his overall personality. Very good people. Good bless him
Great customer service. Wonderful communication throughout the whole process. Worked with my insurance. Overall Im very happy with the entire process.
If I could give negative stars I would! I took my truck there for it having electrical issues which was causing it not to start intermittently. They could not figure they issues out as it did not act up which it was there I am assuming because they kept it in the garage. They told me replacing the Body Control…
All recommendations were up front...nothing hidden. All services were performed in a very timely manner.
From the moment I started bringing my vehicles to Luke’s, one thing became clear: this place operates on a level most shops can only dream of. Samuel, my advisor from day one, has set the tone for every visit. He doesn’t sugarcoat, doesn’t dance around the details—he gives me the straight truth exactly the way I…
I am writing to formally express my dissatisfaction with the service I received at [Establishment Name] regarding the reprogramming of my vehicle. Despite paying $1,000 for the requested work, the job remains incomplete. Furthermore, when I brought it to the staff's attention that my car was not functioning…
UPDATE: I thought I had done this update a long time ago but, evidently not so I'm doing it now because I feel it is important for people to know. Below this paragraph is the initial review which I originally gave 5 stars. I should have waited because things went WAY downhill after I gave them a 5 star review. I was…
Great job fixed my electrical issues quickly
I’ve done business with Luke’s a couple of times now. While they are a bit pricier than some other shops, the work is consistently done correctly and their customer service is excellent.
I made business with these people and was such a great experience, repaired a lot of stuff and the price was very reasonable, I had a bad pressure sensor in one of my tires and I asked them to replace that one, but they replaced all four, probably they misunderstood, when I was paying I felt that the price was not…
Look no further for solid auto service. Luke’s Auto is great and my experience with them has been consistently great. Please speak with Shawn if you call in. Shawn communicates well and works with his customers to take care of them. I have had both my Volvo and Porsche serviced at Luke’s. They are knowledgeable…
First time customer at Luke’s. My daughter is a no-income OSU student driving a 2004 Honda Accord with 150,000 + miles. She just moved from Delaware to neighborhood near Luke’s Sinclair Rd location and I wanted to find a quality shop she can rely on to keep this car safe & reliable for her. Two other shops…
Very friendly and they will offer to set up a ride to wherever it is that you need to go while your car is being worked on.
They always do a great job, for a fair price.
Trustworthy, reliable service and work
Luke's Auto is an incredibly honest and caring shop! When unexpected complications arose with my car, they promptly and efficiently resolved them. I want to express my sincere gratitude to Dennis and the management team for the exceptional service and care they have for their customers! Definitely would recommend you check them out!
Customer SVC was great. Kept me informed of the progress. Price was reasonable. Appreciate the the great work.
Excellent
Very professional, helpful.
Great communication during the entire process. Not pushy like some other shops. Quick turn around time and very knowledgeable and friendly staff.
Alternator repair. They fixed same day and covered Uber ride to and from work. Super friendly and easy to work with.
Luke's is the BEST ever auto repair shop I have ever worked with, no comparison. Honest and kind service. reasonable costs. the BEST people!!!
Everything went great! They got it in and fixed same day and my car is running better than ever. Plus, everyone I spoke with in their shop was so cheerful and courteous, they made a really bad day much better. Thanks for your outstanding service. HIGHLY recommend! ☺️
Luke's Auto is very friendly and knowledgeable. They diagnosed and fixed the problem in a timely manner.
Was very happy with service, communication, and especially customer service. Will use again!
They do great work.
Everything went well with my 2007 BMW X3. Everyone was courteous and kept me informed... I was very satisfied with the service provided as well as a follow-up .... 👍👍
Always treated fairly and honestly. I like that they let me know what needs done now and what can wait..keeping my financial obligations in mind. I have and will continue to recommend them to everyone who needs a mechanical expert to repair their vehicle
Fantastic service as always!
Everyone here is SO nice and will get back to in a timely manner. They always explain what the problem is and the best course of action. As someone who knows nothing about cars I am confident every time I leave my car in their hands that it will get fixed.
I have gone to Luke’s for several years and I would never go anywhere else. They are the most honest and friendly place I have ever been. They have a loaner car service that is very convenient. They will get you an Uber home when you drop your car off if you don’t get a loaner. It’s just such a great place to…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
