How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for engine repair
Clear ✕All 72 Google reviews tagged “Engine repair” · showing 60
Very professional when they say the car is gonna be done on this day. It will be done on that day. Better best believe they will get it done on time. Very happy that i picked the right place to get my car fixed.I will be taking my car here for future repairs.
Fast service. Accurate assessment on my vehicle. Repairs done right. You need to take your vehicle here for all your service needs. Highly recommend!
Clean facility. Nice people. Found it easily. Quick and efficient mechanics. Reasonably priced Highly recommend.
This place is THE ABSOLUTE BEST! Christian is the man! He made this experience so easy to swallow . He keeps you updated on every little thing. He went out of his way to make sure I had a loaner car till mine was done. They are literally the only shop that I trust anymore. I'm glad I came here. I do see a lot of…
Great friendly service. Being new here & by myself was nervous about taking my car in. These people are amazing, no loaner car available they ubered me both ways. Who does that? Recommended highly
Fantastic experience working with their team, they were very thorough with their inspection and my car feels great to drive again.
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
Everyone at Luke's auto provide first class service. Their attention to detail and excellent technicians diagnosed my car issues quickly. They provided reports that were clear and included very detailed technician notes and pictures of the problem areas. I highly recommend Luke's for your auto care!
My nieces 2002 Volkswagen Beetle was experiencing transmission problems. Luke's Automotive diagnosed it and stated it needed a new transmission. The car being this old it was hard to find a transmission for it. They found one and checked it out and serviced it. They installed it. So far so good. They're backing it…
Luke is far away the best shop I have ever used in more than 40 years of having cars repaired. They are impeccably honest and the work has always performed to the highest level.
This place messed my car up ! Won't take responsibility. They left a bolt so loose on my engine that the work i paid for needed redone again. Also 3 times to get the original problem fixed and replaced the battery that was just fine DONT WAISTE YOUR MONEY
Everything is up front and explained. Not the cheapest, but thet stand by their work.
Lukes is a solid auto shop that will get you in fast, diagnose the issue, honestly report the findings and make rational suggestions of what needs to be done. I would suggest their shop to anyone needing an honest and reliable mechanic.
Having some recent issues with our local Dealers, we decided to seek a 2nd opinion. Luke’s stated they don’t charge for 2nd opinions, so we gave them a try. I have to say, they seem very honest, thorough and seem to actually care about their customers. Decided to have them perform a pretty major repair on our…
Luke’s auto has been an exceptional experience for me. After shopping around different garages they not only have amazing rates but have exceptional service as well. At the end of the appointment they gave me a summary of all things recommended to fix/replace and then things that required immediate attention. They…
Always do a great job for me. Solid work as always
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
Excellent service. Honest and professional. Will always use them.
Luke's is a great shop with fast/quality service at a reasonable cost. Their customer service and communications are excellent!
Having a shop like Luke's Auto is like having Marcus Welby, MD as your family doctor. [Edit 8/8/2023] Still the best! Wouldn't go anywhere else on a bet!
I've been a customer for a few years and needed to update this review and re-bump the 5 star. There were some office challenges that Aaron and folks were working through today, which resulted in delays on my service charges when I arrived. To save my time they told me to take my car and pay them later when it was…
They fix my car.
It was a great experience! I was advised of what was wrong with a very readable pdf of what was going on. It was so much easier than trying to deal with Carmax. Definitely recommend
Experience was AWSOME ! Always treated with respect ✊ and job is taken care of in a timely manner !! You go LA !!!
They did a full diagnostic and gave me a detailed report and breakdown of everything they found and categorized all issues in “needs fixed now - less pressing items”. My throttle body needed replaced and they did it the next morning. Very quick and professional.
This is the best auto mechanic I've ever used. Friendly, efficient, and reasonably priced-- HIGHLY RECOMMENDED!!!
Not your typical center experience. Best in class facilities (freshly sealed and striped parking lot with clear signage, updated and remodeled front room), knowledgeable staff with integrity and they sent me a complimentary Uber to the shop when my car was done!
We are beyond frustrated. We have been a customer since 2008 when we moved here from out of state- it is now 2023 our Mercedes-Benz, GL 450 in 2016 had the compressor replaced the cost was $1300 in 2019 they did it again in 2021 they replaced it again and now it is Jan 23 2023. We are having the same problems. They…
I would like to thank Luke's team for doing a great job repairing my van. It is running and stopping great! They kept me informed of the process and it was completed on time. I will never be going back the the GM dealership. Great experience. Jeff
They are timely, communicative, friendly, reasonably priced, and ensure repairs are 100% complete (you don't have to worry that in a month you'll be back for a related issue).
Did great 👍🏽
Luke's Auto is very friendly and knowledgeable. They diagnosed and fixed the problem in a timely manner.
Work was done on time and prices are fair, I had a major repair and everything is running great today Thank you
another great job done by lukes automotive on my rear brakes. brakes work great , thanks again.
One of the best Auto place experiences I’ve ever had. Treated me with respect and honesty. Results were great! Loved the email system where you get to see a detailed estimate, pictures of your vehicle, and what is good and what needs addressed!
Top shelf mechanics here! Super professional, communication was better than most dealerships I've been to (lots of pictures, easy to understand descriptions, etc.) and extremely friendly and polite. I would easily recommend these guys to anyone! Very happy we found Luke's Auto to service our son's car.
Always treated fairly and honestly. I like that they let me know what needs done now and what can wait..keeping my financial obligations in mind. I have and will continue to recommend them to everyone who needs a mechanical expert to repair their vehicle
This place is awesome. Took my vehicle in for a check engine light to get a second opinion. They diagnosed the problem very quickly and sent me a long, detailed report that included photos explaining the issue. They even showed me a picture of the scanner after they ran the codes. Fixed car quickly and were very professional. Will be my new mechanic 🙂
I referred my immigrant friend to Luke's for a second opinion. He did not need a new engine. Luke's found a missing spark plug!
They are amazing will only go to them to fix my car Adam is a AMAZING man... Made sure I knew what was going every step of the way.... Now I feel like I'm riding a brand new car... Thank y'all so much I will see yall for my oil change
I’ll be taking my car to Luke’s if other repairs are needed. They’re so efficient my car was only there overnight. I was kept informed during the inspection and repairs so there were no surprises. Huge bonus was the loaner car!
Luke’s is the best automotive shop around! It’s such a relief to find a place that I can trust is great at what they do and will always tell me the truth about what is going on, and takes the time to explain it to me if I don’t fully understand, without making me feel like an idiot. I appreciate that very much!
I had a really good experience with Luke's. My bill ended up being much higher than expected, but that's because they found a serious issue that made my vehicle unsafe to drive. Their repair process is completely transparent. They send pictures and descriptions of any issue they find to your phone before they call…
Luke's Auto always delivers 5 star services to their customers. I know they will be honest and fair in their repairs, and it is reassuring to know that I can take my vehicle there any time and know I will receive a fair and accurate assessment.
Best car repair in Columbus,I had bring my volkswagen to them on a Monday they told me they won't be able to run some test on it till Thursday after running test on it on Thursday they told me what the problem was and how much is gonna cost after finalizing everything I got my car back the next day and it's working…
Good communication, nice and worked with my insurance and didn’t sugar coat things. Very honest and fair folks. I dealt mostly with Jason but all the guys are great. Definitely recommend Luke’s Auto!
This is my second experience with Luke's auto and they will have a returning customer with me! They are a very honest shop that does good work! The first repair I had done turned out to be more than anticipated, but the service team kept us in the loop and checked with us every step of the way. Although the price…
I have trust issues with garages. When I find one I trust, I stick with it. Luke's auto is by far the best. They send you reports with photos of what the issues are so you have proof of what they are seeing. The guys at the front desk have great customer service skills and talk to you kindly and honestly. Most shops…
Lukes auto went above and beyond. The guys were so incredibly knowledgeable and kept me informed throughout the entire process. They were incredibly reasonably priced and worked quickly and efficiently to get the job done. The honesty and integrity of each employee was very evident as well. I will be using them for…
Josh and the team have taken great care of me and my Mustang. All the work I've had done has been explained to me in great detail and time was taken to do the job right. Thanks Josh and everyone and Luke's Auto!!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
