How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for general repairs & maintenance
Clear ✕All 267 Google reviews tagged “General repairs & maintenance” · showing 20
Very professional when they say the car is gonna be done on this day. It will be done on that day. Better best believe they will get it done on time. Very happy that i picked the right place to get my car fixed.I will be taking my car here for future repairs.
Omg I love this place.❤️ Kind,keeps you up dated on your car as they go. How they send information about what's going on with pictures/ videos. Yesssss love it . Mr Rayn always answered my calls listening to my worries about what is going on. Really took notes on what I was saying. Cost wasn't no problem. Thats…
Update 8/21/26. As they've grown in size, they've grown away from being the small honest mechanic shop. I was very disappointed in my most recent visit - overcharged for parts (charged for 20ft of brake line that wasn't needed - they even put in my notes that the brake lines had been recently replaced), poor…
So far, I've had Luke's work on my Lexus and Edge. Lexus runs super smooth. When wife's car is good, life is good! My Edge has a new steering rack, struts, TPS sensors....Runs and drives like new. It's my work car, and I drive to Cincinnati and KY frequently, so it has to be solid. Will always go there from now on! ++For the loaner car program++
Luke’s is very professional and friendly love taking my vehicles there
Quick and love they have loaner cars!!! Car runs so much better! Great customer service.
I learned about Luke’s from a coupon in my mail. I made an appointment for an oil change since dealer prices are so expensive. I was extremely impressed with the speed of my appointment but most impressed by their customer service.
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
Excellent service. They are up front on pricing. They fixed everything, fast and correctly.
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
I’ve been taking my vehicles to Luke’s Auto for a very long time. Always great service, and even better work.
My go to! They are true experts, HONEST, and they get it right! Don't waste your time or money any place else! Update: my insurance company suggested that I take my car to a nearby shop for repairs. I'll never do it again! As soon as I got the car back I ran it right back to luke's! Now I'm back on the road!
Everyone at Luke's auto provide first class service. Their attention to detail and excellent technicians diagnosed my car issues quickly. They provided reports that were clear and included very detailed technician notes and pictures of the problem areas. I highly recommend Luke's for your auto care!
All recommendations were up front...nothing hidden. All services were performed in a very timely manner.
Luke’s takes care of everyone with honesty and quality, they get the job done well!
Always happy with the service at Luke’s Auto!
My goal is to drive my car for as long as possible. I need a shop that shares the same values. Luke’s left a good impression. Excellent customer service. Quick turn around. Attention to detail! I appreciate the documentation, photos and communication while my car was in their hands. Thank you!
The most professional and dependable automotive business I have ever dealt with.
Highly recommend
By far the shadiest experience I've had with a mechanic in Columbus. I took my car in for brake work on Tuesday and got a call on Thursday saying that the job was done, but the car no longer started. I approved a $130 diagnostic fee for my starter on top of the already steep $975 I was paying for replacement on my…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |