How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for general repairs & maintenance
Clear ✕All 267 Google reviews tagged “General repairs & maintenance” · showing 60
Very professional when they say the car is gonna be done on this day. It will be done on that day. Better best believe they will get it done on time. Very happy that i picked the right place to get my car fixed.I will be taking my car here for future repairs.
Omg I love this place.❤️ Kind,keeps you up dated on your car as they go. How they send information about what's going on with pictures/ videos. Yesssss love it . Mr Rayn always answered my calls listening to my worries about what is going on. Really took notes on what I was saying. Cost wasn't no problem. Thats…
Update 8/21/26. As they've grown in size, they've grown away from being the small honest mechanic shop. I was very disappointed in my most recent visit - overcharged for parts (charged for 20ft of brake line that wasn't needed - they even put in my notes that the brake lines had been recently replaced), poor…
So far, I've had Luke's work on my Lexus and Edge. Lexus runs super smooth. When wife's car is good, life is good! My Edge has a new steering rack, struts, TPS sensors....Runs and drives like new. It's my work car, and I drive to Cincinnati and KY frequently, so it has to be solid. Will always go there from now on! ++For the loaner car program++
Luke’s is very professional and friendly love taking my vehicles there
Quick and love they have loaner cars!!! Car runs so much better! Great customer service.
I learned about Luke’s from a coupon in my mail. I made an appointment for an oil change since dealer prices are so expensive. I was extremely impressed with the speed of my appointment but most impressed by their customer service.
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
Excellent service. They are up front on pricing. They fixed everything, fast and correctly.
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
I’ve been taking my vehicles to Luke’s Auto for a very long time. Always great service, and even better work.
My go to! They are true experts, HONEST, and they get it right! Don't waste your time or money any place else! Update: my insurance company suggested that I take my car to a nearby shop for repairs. I'll never do it again! As soon as I got the car back I ran it right back to luke's! Now I'm back on the road!
Everyone at Luke's auto provide first class service. Their attention to detail and excellent technicians diagnosed my car issues quickly. They provided reports that were clear and included very detailed technician notes and pictures of the problem areas. I highly recommend Luke's for your auto care!
All recommendations were up front...nothing hidden. All services were performed in a very timely manner.
Luke’s takes care of everyone with honesty and quality, they get the job done well!
Always happy with the service at Luke’s Auto!
My goal is to drive my car for as long as possible. I need a shop that shares the same values. Luke’s left a good impression. Excellent customer service. Quick turn around. Attention to detail! I appreciate the documentation, photos and communication while my car was in their hands. Thank you!
The most professional and dependable automotive business I have ever dealt with.
Highly recommend
By far the shadiest experience I've had with a mechanic in Columbus. I took my car in for brake work on Tuesday and got a call on Thursday saying that the job was done, but the car no longer started. I approved a $130 diagnostic fee for my starter on top of the already steep $975 I was paying for replacement on my…
Kendal was great explaining the issue in a thorough and easy to understand manner. my husband and i love taking our vehicles in here. they always get us in and out quickly.
Great service every time. The new lobby is very nice and welcoming. Ben is my go-to guy. He's great
IF YOU ARE GETTING WORK DONE ON YOUR CAR GO TO STREAMLINE AUTO IN COLUMBUS. Luke's is a great place to get an Oil Change, and the pros are they can get you in and out same day. However, They are criminally overpriced. Streamline for example quoted to give my car a diagnostic check for $85. And that the $85 would go…
The employees are upfront about the service costs and are very clear in their communication. I just had my car serviced and they let me use a free loaner, they keep you updated on your car, and make sure you know what upcoming services your car needs
Luke's always takes care of me! Fine work and friendly service.
Always well done repairs at a honest place!
Great experience at Luke’s Auto, honest and trustworthy.
UPDATE: I thought I had done this update a long time ago but, evidently not so I'm doing it now because I feel it is important for people to know. Below this paragraph is the initial review which I originally gave 5 stars. I should have waited because things went WAY downhill after I gave them a 5 star review. I was…
Great service and honet work.
Absolutely fabulous!! Will definitely use Luke’s again and HIGHLY recommend them!
Really prompt service and easy online booking for an appointment. They will call you an Uber if you need a ride home and everyone I dealt with was very knowledge and kind
Always can count on Luke’s for quality repair and service. Sam was our appointment specialist- fast, accurate information and help troubleshooting potential issues. I like that they provide transportation after drop off and for return pickup. Thanks!
Luke’s Auto is the best auto shop I’ve ever used. They are transparent about repairs, reasonably priced, and — which is hardly the case for most shops — are super-friendly people. I always have positive experiences, especially at this location.
Great Service! Sandra helped get my daughter's car set up and repaired to be safe and dependable for a long trip. Will definitely be using Luke's for future service!
100,000 service on my CRV. Saundra the intake person helped me figure out what service needed to be done - saving me $200 from what I had anticipated. Thanks Saundra!
I needed to find an auto shop that serviced European vehicles and Luke's came highly recommended. I can confirm that all of the positive reviews are warranted. They do an outstanding inspection, complete with photos and a prioritized list of recommended services. Uber and/or loaner cars are available which made it…
Customer Service A+ across the board!
I was surprised at how smooth the whole process was! Was also surprised at how expensive the recommended updates/repairs were, but that's probably just the way car maintenance goes.
I've brought my cars to Lukes Auto for years. They’re super dependable and really take the time to look everything over, so I never feel like anything gets missed. It’s such a relief knowing the job is done right the first time—I drive away with total peace of mind. Honest, thorough, and easy to work with… exactly what you want in a repair shop.
I’ve trusted Luke’s for the past five years. They are the only auto shop that I will use to service my vehicle. They are both reliable and professional! I have never been disappointed in their work.
They are ok.
⭐️⭐️⭐️⭐️⭐️ 100/10 – Luke’s Auto is absolutely amazing! I can’t say enough good things about this shop. From the moment I walked in, I was blown away by the hospitality, honesty, and genuine care. Sandra Hamm and the entire Luke’s Auto team you made me feel like family. Sandra told me, “It’s the Luke’s way,” and I…
Needed an oil change and wanted to have the car checked out. Timely service and nobody tried to sell me stuff I don't need. Dealership had told me, I needed new tires, break pads and discs. I will eventually need all of that, but not before the next service. Honest, reasonable place and I definitely will be back.
Very friendly and they will offer to set up a ride to wherever it is that you need to go while your car is being worked on.
My 2016 Toyota Tacoma had a leaky timing seal cover, which the dealer estimated $8,500 to repair. That's half the blue book value and it made me wonder if I should keep it. They also recommended flushing the brake fluid, and it was due for changing out the fluids in the transfer case and other areas. Luke's did the…
These guys are 2 hours away from where I live but they're the only ones I trust to do any serious work on my Prius and my daughter's Lexus.
Luke’s on Lincoln always does a good job taking care of our cars. I trust their service advisors and mechanics to be honest and straightforward on any of our car concerns.
Always do a great job for me. Solid work as always
Service great!
This is a busy shop, but I can see why. They are professional, courteous, and so a great job. I would recommend to anyone who needs their car serviced.
Service was great! Fast and affordable. Made time for my unexpected tire leak.
I have been using Luke’s for all my car service for several years. I have always been pleased with the work completed. The staff have always been professional and answer any questions before the work is completed. Over the years, I have referred 4 of my lady friends and they also only have positive reviews for Luke’s.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
I have been going to Luke’s for a few years now and highly recommended. They have always been extremely helpful and accommodating and they do excellent work. Great communication and friendly service, free loaners… 👏🙌
Always the best service and price
Great shop, I have been using Luke’s for several years. I can always count on them to do excellent work combined with friendly service.
I've used Luke's services and valued them for years. Knew they offered loaner cars during service but did not realize they offered to give you a ride to pick up your car! Thank you!
Trustworthy, reliable service and work
Fabulous experience, as always! I’ve never been happier in my 50+years of driving with any repair shop!! Their honesty saved me over $800 by telling my husband that we didn’t need new tie rods after all. That’s why I stay loyal to Luke’s!
The service was GREAT!!! I am a new customer for life and will recommend you to others. Thank you for taking care of me and my car.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
