How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for tires
Clear ✕All 102 Google reviews tagged “Tires” · showing 100
It was so easy to make appointment and I got in right away. Luke’s auto people are so nice and friendly and they have all my car information on their computers. I highly recommend their services. And they checked in with me several days later to make sure everything was okay.
Clean environment, friendly staff, quick service
I am a returning customer because of the consistent professional, thorough and efficient work from beginning (online appt) to service contact (check in and out) and finally the technician’s work.
I was having issues with Subaru when accelerating from low speeds. Wanted to get it in before a real problem started. They Diagnosed a dirty Throttle Body and suggested cleaning it out and replacing some seals. My Subaru drives like it did 6 years ago. A ton more pep and the accelerator is much more responsive.
So far, I've had Luke's work on my Lexus and Edge. Lexus runs super smooth. When wife's car is good, life is good! My Edge has a new steering rack, struts, TPS sensors....Runs and drives like new. It's my work car, and I drive to Cincinnati and KY frequently, so it has to be solid. Will always go there from now on! ++For the loaner car program++
I came home from a really long road trip out west and brought my van into Luke’s for an oil change. During the service, I requested that my battery be tested. Lo and behold, by the time my oil was changed and my tires were rotated - my battery was completely dead. Kristian and Olivia went above and beyond to ensure…
I had amazing service! They are very nice and got my tire fixed fast so I could get home. They sent me pictures of my tire to my email so I got to see what was wrong!!! I think that's awesome that they do that! Would highly recommend this company to anyone!!!
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
Great service by a great auto repair business. When I moved to Columbus I needed a reputable shop. I searched online and Luke's is in the top 3. I have been there 5 times now and have found my repair shop in Columbus
Great services and very reasonable pricing. Made my vehicle a joy to drive again. Highly recommend A++
We took our 2003 Honda Odyssey to Luke’s for an oil change before a trip. We were told the spark plugs needed to be replaced based on Honda’s recommended mileage for almost $500. When the technician got into the job he saw that the timing belt and plugs had been replaced at 105,000 miles. The car only has 133,000…
Kendal was great explaining the issue in a thorough and easy to understand manner. my husband and i love taking our vehicles in here. they always get us in and out quickly.
Great service every time. The new lobby is very nice and welcoming. Ben is my go-to guy. He's great
I’ve been to about 3-4 shops in Columbus and so far Luke’s has been the most fair. They help work with you and give you priorities instead of gas lighting you into trying to fix everything at once. Samuel’s been my advisor and he’s solid and answers asap whenever I have a question and is very knowledgeable.
Great experience at Luke’s Auto, honest and trustworthy.
Very friendly staff. They will look out for you and try to get you the best bang for your buck.
My new Michelin Defender tires are incredibly smooth and quiet. A huge improvement over my old tires. Well done again Team Luke!
100% percent great job and very honest associates.Qulity is very good and associates people oriented!! friendly.
Luke's is by far the best shop I have ever used in 45 years of having cars repaired. They are impeccably honest, the work is always done perfectly, and everything is cleaned up. I cannot say enough good things about Luke's.
I've brought my cars to Lukes Auto for years. They’re super dependable and really take the time to look everything over, so I never feel like anything gets missed. It’s such a relief knowing the job is done right the first time—I drive away with total peace of mind. Honest, thorough, and easy to work with… exactly what you want in a repair shop.
Very friendly and they will offer to set up a ride to wherever it is that you need to go while your car is being worked on.
Service was great! Fast and affordable. Made time for my unexpected tire leak.
I have been using Luke’s for all my car service for several years. I have always been pleased with the work completed. The staff have always been professional and answer any questions before the work is completed. Over the years, I have referred 4 of my lady friends and they also only have positive reviews for Luke’s.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
Great Service!
This is the only place I will ever take my car. They’re honest they do a great job And they’re fair on pricing
They’re super helpful! Staff is very friendly and fast!
Trustworthy, reliable service and work
I will be taking my car to Luke’s for everything from here out. Blow away by the hospitality, paid for an Uber home and back to get my car. I thought something was seriously wrong with my front end, it started making a horrible thudding noise on the highway. I’m thinking shocks, axle, ball joint idk something major.…
The service was GREAT!!! I am a new customer for life and will recommend you to others. Thank you for taking care of me and my car.
Had an alert come up on my dashboard about the tire pressure on my GLA 250. Call Lukes. They told me I could bring it in the morning they found that it had a screw in the tire and it was on the border of where it could be repaired, or should be replaced, I chose to replace but they weren’t able to get a tire till…
Luke and his team took great care of me and my car. I went in because my brakes were making a weird noise. As soon as I walked in I was greeted with smiles and very helpful advisors who were able to get all my information. They also had a loaner car available for me to use, which was so convenient! They did a great…
I've been a customer for a few years and needed to update this review and re-bump the 5 star. There were some office challenges that Aaron and folks were working through today, which resulted in delays on my service charges when I arrived. To save my time they told me to take my car and pay them later when it was…
Been going to Luke's for years, full trust in the team.
Everything went great! What a difference it made having a good tire on my car. Steers really well. I'm so grateful that I brought my car to Luke's! From the checkin with Mark, having Scott explain the recommendations, and ultimately picking the car up and processing out with the gal up front (sorry, I didn't get her…
Everyone is very nice and helpful. They genuinely care and provide great quality work. I am very glad to bring my car here! Thank you
Just fine. Always very friendly & prompt. Also noticed how patient they were w/a customer who had m any questions & was present at counter for at least 15-20 min.
As always, Luke's is a wonderful experience. I have recommended it to my neighbors, especially as we live within walking distance.
I had such a great experience with Luke's Auto! I originally chose to use them for my oil change b/c I saw how great they treated my brother when he had to get an engine replaced on a car he had recently purchased. They were friendly, efficient and the space is very clean! I will definitely be using them again in the near future!
A little pricey, but great people! I told them we didn’t have a car to go home with while they were working on mine, and they paid for an Uber to my house and back to the shop! Shout out to Aaron who helped us with this process!
Luke's is the BEST ever auto repair shop I have ever worked with, no comparison. Honest and kind service. reasonable costs. the BEST people!!!
So thankful I found Luke’s! We moved recently and needed a new mechanic but wow I wish we would have found them years ago. Our tires in the van have always lost air so quickly and we’ve taken it to 2 separate places that told us it was fine. Luke’s diagnosed it quickly and fixed it same day. The reports they send…
Luke's team was very professional and easy to work with. I appreciated Brad's honesty and did not feel pressured in any way, which I appreciate.
Luke's is a very well run establishment! Friendly staff, great communication, terrific service at very reasonable costs. The complementary Uber was a welcome surprise! I'd highly recommend them to anyone.
Luke’s again with the save! Dropped my car off with a flat tire and they patched it up good as new! Also, excellent customer service over the phone when discussing my vehicle’s health and in person once I picked up my car. I will continue to recommend Luke’s to family, friends, and acquaintances.
Great service as always!
I took my vehicle to Luke’s for a 2nd opinion after receiving an alarming repair estimate for a service I wasn’t sure I needed. It was so high that I was concerned that I needed to replace the car. Luke’s offered a no cost 2nd opinion for new customers. Not only did Luke’s examine the car for the problem assessed…
They got me in last minute and had it finished that same day.
Small business is close by. Easy to make appointment and get car in. Friendly and explained service to be done. Work completed on time. Great price. I plan to use them for every car need
The best auto repair shop ever ! Honesty and best repair work, you'll Love it. It's my go to now...100% These people at Luke's are professional and they treat you right. I won't go anywhere else.....
Luke’s is my only trusted repair shop. I had engine problems that the dealer couldn’t/wouldn’t address. It took two visits to Luke’s because the problem was intermittent, but my car is running well now. This last visit was a tire problem, and it is fixed without a new tire. They are a blessing
Dennis was great!! He kept me informed of what needed repaired, was very knowledgeable (and honest), and was accurate with the running cost. :) The work that was done is fantastic!! My clutch is smooth as butter, my car drives straight now with no steering wheel shimmy, and the new tires have made my car SO much…
I am so impressed by Luke’s! They thoroughly explained to me what was wrong with my AC with detailed pictures. I was so surprised! I will definitely come back whenever my car needs to be serviced again. Edit: I came back to get my AC fixed and they were super courteous and thorough as always!
Great Auto Repair shop, highly recommended
Luke’s was amazing. Not only did they give me a loaner vehicle to drive while my car was in the shop, but they kept me informed of every repair, every step of the way. I will definitely be a loyal customer from now on.
Very courteous staff. work was well done. will definitely use again
This is the second car I’ve trusted Luke’s Auto to maintain and have had nothing but pleasant experiences. Very friendly staff, great communication, prompt services. Thanks guys and gals!!
Always treated fairly and honestly. I like that they let me know what needs done now and what can wait..keeping my financial obligations in mind. I have and will continue to recommend them to everyone who needs a mechanical expert to repair their vehicle
Luke has been the only garage in the Columbus area that I've been able to take any of my vehicles to and them come out with they're being no issues instead of more issues wrong I ended up taking my 2012 Honda Accord to Boyd's off of broad and refugee I believe and they ended up putting the wrong size tire hub kit…
Great work, sent photos and gave many updates as statuses changed. Mike was the mechanic and I am grateful for his work and knowledge of my vehicle.
Luke's consistently provbides solid service, but we really appreciate the time they take to explain what issues there are and alternatives to fixes we can consider. Really professional but also patient. And the price is good, usually the same or a little better than competion, but you also get what you pay for and…
Everyone here is SO nice and will get back to in a timely manner. They always explain what the problem is and the best course of action. As someone who knows nothing about cars I am confident every time I leave my car in their hands that it will get fixed.
They go above and beyond for their customers. I will continue to go here.
Fantastic service and great communication!
Luke’s is always first class. They are timely, they are great communicators and keep you in the loop and work WITH you to solve problems and make sure your vehicle is running at its best. Most importantly they are honest and operate with integrity. They do not overcharge you or sell you on work that your vehicle…
Luke's Auto is my first car mechanic shop I have tried in Columbus and will be my only repair shop. They are very professional and fixed the problems in a quick manner. They have a state of the art system to keep me updated and even have a free Uber ride to and from the shop for it's customers. I can't say enough…
I have trust issues with garages. When I find one I trust, I stick with it. Luke's auto is by far the best. They send you reports with photos of what the issues are so you have proof of what they are seeing. The guys at the front desk have great customer service skills and talk to you kindly and honestly. Most shops…
Lukes Auto is top notch when it comes to professionalism, politeness and willingness to help. Lukes replaced my timing belt, water pump and alternator. Adam kept me informed through out the entire process. Great work guys, keep it up.
My wheel and entire car shook noticeably whenever I drove. I'm not a regular at any mechanics (except for oil changes just at Valvoline or Meineke nearby), so I had to search for a shop that knew cars, was reliable, trustworthy, and affordable. Luke's Auto popped up and stood out with all positive reviews. I also…
Luke’s Auto has been the mechanic of choice for me and my family for a couple years now. They have great systems in place that allow you to get your car repaired as efficiently as possible. I love that they are involved in the community and working through a trade school to provide education and career for people…
Lukes auto went above and beyond. The guys were so incredibly knowledgeable and kept me informed throughout the entire process. They were incredibly reasonably priced and worked quickly and efficiently to get the job done. The honesty and integrity of each employee was very evident as well. I will be using them for…
Josh and the team have taken great care of me and my Mustang. All the work I've had done has been explained to me in great detail and time was taken to do the job right. Thanks Josh and everyone and Luke's Auto!!
Warning biased review - I used to work at Luke's as a technician but now work for a non-profit that partners with Luke's. I needed an alignment, tire balance and an oil change on my Saab but had no time to do it myself. Luke's gave me A+ treatment, went through my vehicle thoroughly, and performed the work at a very…
This place is great. Very very honest and thorough. They take pictures of the insides of ur car and let you see why something needs replaced. They are very detailed. Better than the dealership! Thank you for great service.
BE CAREFUL WITH MECHANICS YOU DON’T KNOW. I'm not sure how this place has such high reviews. They obviously try to take advantage of you if you're 1. young and 2. a woman. I had my car towed in after a flat tire due to the valve stem breaking and I asked them to check the ac as well since it had stopped blowing cold…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
