How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for transmission
Clear ✕All 53 Google reviews tagged “Transmission”
Very nice, clean environment.Friendly, polite people.n Very helpful! I went in for and oil change.In and out within an hour..
No! I am disappointed to five stars! I AM BEYONOND EXTATIC with the Staff and Service Performed!!!!!! Did I mention 20 Stars????????? 20 STARS! cannot say this is a budget friendly shop...... but if You drive and care to be safe.. ..... Service here is priceless! We All have a budget...... spend a bit extra for Luke's Auto! ;-)
Quick and love they have loaner cars!!! Car runs so much better! Great customer service.
I was visiting from out of state and my car needed service. My kids recommend Luke’s Auto and I was very pleased with the work and customer care I received. They even sent an Uber for me when the work was finished and my car was ready to be picked up.
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
Great customer service. Wonderful communication throughout the whole process. Worked with my insurance. Overall Im very happy with the entire process.
My goal is to drive my car for as long as possible. I need a shop that shares the same values. Luke’s left a good impression. Excellent customer service. Quick turn around. Attention to detail! I appreciate the documentation, photos and communication while my car was in their hands. Thank you!
From the moment I started bringing my vehicles to Luke’s, one thing became clear: this place operates on a level most shops can only dream of. Samuel, my advisor from day one, has set the tone for every visit. He doesn’t sugarcoat, doesn’t dance around the details—he gives me the straight truth exactly the way I…
Luke’s has always treated me fairly, promptly and without any extra stress needed. Tell you what you need done, what they would want done and what’s looking good with the car. Don’t have a picture but they always toss in a bear in our car seat for pickup. Twice now my daughter has said daddy looks! There’s a bear!!
People very friendly. Fit us in for service the same day. Fair pricing. Set up a free Uber ride for me to pick up the repaired vehicle. Best experience with an auto repair shop in my 46 years of driving!!!
Loaner car was a nice perk, quick work on a clutch job. Informed me of my cars needs. My anxiety was high, and Rob my service advisor made it go away. Now my clutch is nice and smooth!
We took our 2003 Honda Odyssey to Luke’s for an oil change before a trip. We were told the spark plugs needed to be replaced based on Honda’s recommended mileage for almost $500. When the technician got into the job he saw that the timing belt and plugs had been replaced at 105,000 miles. The car only has 133,000…
The employees are upfront about the service costs and are very clear in their communication. I just had my car serviced and they let me use a free loaner, they keep you updated on your car, and make sure you know what upcoming services your car needs
Quick, knowledgeable and professional!!
Very friendly staff. They will look out for you and try to get you the best bang for your buck.
I needed to find an auto shop that serviced European vehicles and Luke's came highly recommended. I can confirm that all of the positive reviews are warranted. They do an outstanding inspection, complete with photos and a prioritized list of recommended services. Uber and/or loaner cars are available which made it…
I’ve trusted Luke’s for the past five years. They are the only auto shop that I will use to service my vehicle. They are both reliable and professional! I have never been disappointed in their work.
Shawn is literally a life saver!! Fighting with my warranty company was a headache but he made the process better by helping me through it. Will come back here for anything dealing my with car. Trustworthy people
Always do a great job for me. Solid work as always
My car was stalling another shop told me I needed a new transmission. Took it to Luke's they did their own look over and found the transmission was completely fine and only an air intake issue. Saved me over 6k.
Luke’s team walks the talk! A model for CRM…,keep up the good work!
Honest, Polite and Helpful service shop!
Took my 2000 Land Cruiser in for check up. Joel was super responsive and transparent every step of the way.
My BMW 528i was broke down, I had to tow to the rapair shop I.e. Luke’s auto. They changed the transmission fluid and gasket which had a leak. That fixed the issue. It’s been 6 months now drives just fine still.
Luke's team was very professional and easy to work with. I appreciated Brad's honesty and did not feel pressured in any way, which I appreciate.
Had a lot of work done to my 2012 sti they did an excellent job with everything. They even painted my new calipers I definitely appreciated that. Was able to get a 1 on 1 with the person who worked on my car. Overall I would highly recommend them to anyone in need of service, they will be very transparent about…
I love how they communicate what needs to be worked on (complete with pictures) and the free loaner car makes getting work done with Luke’s really convenient. It’s so nice to go to a shop where you don’t feel like you’re going to get ripped off. Will continue to bring our cars there when we need service.
Fabulous honest service. Dependable, reliable. Simply the best.
Luke's is a family affair for us. We have taken our vehicles to Luke's time and time again. Each time we have had great service and leave confident we have been charged fairly. I would recommend their services to everyone!
I have not had any issues with the quality of their work. They go above and beyond what is expected with their custom service.
Always treated fairly and honestly. I like that they let me know what needs done now and what can wait..keeping my financial obligations in mind. I have and will continue to recommend them to everyone who needs a mechanical expert to repair their vehicle
Easily the best car repair experience I've ever had. Dropped my vehicle off at 1 p.m. for a transmission diagnosis and had a diagnosis emailed and texted to me at 8 a.m. the next day with solutions fully explained. Moved forward with the process and my vehicle was done the next day. Obviously more complex repairs…
Needed to get a transmission fluid exchange done and didn't have an appointment but was able to be worked into the schedule and the service was completed well before the end of the day. Very grateful for the quick and quality service.
Everyone here is SO nice and will get back to in a timely manner. They always explain what the problem is and the best course of action. As someone who knows nothing about cars I am confident every time I leave my car in their hands that it will get fixed.
I chose this shop from a recommendation from a social media group and I did my own search on reviews. I’m happy to add my review of 5 Stars! Auto shops are a dime a dozen! From big box to small “pop shops”. This one is a Cbus Local and well equipped! From online scheduling to handing over your keys at the completion…
The throw out bearing in my BMW, a 1997 Z3, began making noise, and at my age, was not interested in doing my own repairs. I found Luke’s online, and made an appointment. My first experience with Luke’s was painless. They did a thorough expectation of my vehicle with recommended repairs. I had a complete clutch job,…
Always a pleasure! Never seen someone do it better.
Lukes auto went above and beyond. The guys were so incredibly knowledgeable and kept me informed throughout the entire process. They were incredibly reasonably priced and worked quickly and efficiently to get the job done. The honesty and integrity of each employee was very evident as well. I will be using them for…
Josh was super helpful helping me to find my car and figuring out who to talk to inside! Josh was super insightful and made my experience super calming and nice given the circumstances. Aaron was also really awesome. He was friendly and super informative about my car, it’s issues and billing. They both made this and…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
