How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for vehicle inspection
Clear ✕All 125 Google reviews tagged “Vehicle Inspection” · showing 20
Luke’s was able to get my SUV in within one day- before a long road trip- 34 point inspection and diagnostics to check a minor concern. Great communication all the way. Thanks!!
We appreciate the attention to detail on the issues we presented you with on our G37. It was nice to know integrity's still a value at automotive repair shops and not just a play for more of the customers money. We think the value of Luke's auto is on or above par with any good dealership we have used. Thank you
Great friendly service. Being new here & by myself was nervous about taking my car in. These people are amazing, no loaner car available they ubered me both ways. Who does that? Recommended highly
Really like the loaner car. Makes it easier to get around while my car is getting repaired.
I brought my Toyota Highlander here because I had been to my dealership with problems with my a/c, and they offered a free second opinion, and a quote. They exceeded my expectations for an auto repair shop by a mile! What I got was actually free, $0.00, and they went far beyond inspecting the a/c system. They did a…
I came home from a really long road trip out west and brought my van into Luke’s for an oil change. During the service, I requested that my battery be tested. Lo and behold, by the time my oil was changed and my tires were rotated - my battery was completely dead. Kristian and Olivia went above and beyond to ensure…
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
Excellent service. They are up front on pricing. They fixed everything, fast and correctly.
My experience was great! The staff was very friendly and kept me updated on my car. I would definitely recommend my friends and family to Luke's Auto. I would also come back if I were to ever have car problems.
Had a pull to the left in my low mileage Grand Cherokee after putting 4 new Michelin tires on it.The tire shop aligned my car twice, then took it to the dealership who aligned it again. Having 3 alignments within a month I was convinced it wasn’t that. I checked suspension, rotated tires, all that but nothing fixed…
Kendal was great explaining the issue in a thorough and easy to understand manner. my husband and i love taking our vehicles in here. they always get us in and out quickly.
UPDATE: I thought I had done this update a long time ago but, evidently not so I'm doing it now because I feel it is important for people to know. Below this paragraph is the initial review which I originally gave 5 stars. I should have waited because things went WAY downhill after I gave them a 5 star review. I was…
Fast service, people that care about helping you, and affordable prices. Women can feel secure coming here knowing they won’t talk you into unnecessary services, I plan on recommending to anyone who may need services.
Great service and honet work.
Absolutely fabulous!! Will definitely use Luke’s again and HIGHLY recommend them!
I’ve done business with Luke’s a couple of times now. While they are a bit pricier than some other shops, the work is consistently done correctly and their customer service is excellent.
I was referred to Luke’s on Sinclair and boy, what a great experience! Ben and the staff at Luke’s are so honest, friendly, and accommodating! I am officially saying good-bye to dealership visits and exclusively using Luke’s for all my automotive needs!! Highly recommend!!!
Talk about convenience, talk about honesty, talk about prompt service! I deeply appreciate the gratuitous Uber rides, the pictures of the problems with my car. And they don't take any longer than they need. I don't trust anyone but Luke's.
Great service with timely follow-ups. They also provided a complimentary uber to take me to and from work to pick up my car!
I needed to find an auto shop that serviced European vehicles and Luke's came highly recommended. I can confirm that all of the positive reviews are warranted. They do an outstanding inspection, complete with photos and a prioritized list of recommended services. Uber and/or loaner cars are available which made it…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
