Autumn Larsen7 reviewsTotal number of Google reviews Autumn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely the best wax I’ve gotten!!! Thank you so much Rachel!!!
Luna and Sol Wax studio - Brazilian waxing and Lash lifts
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 29 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Luna and Sol Wax studio - Brazilian waxing and Lash lifts at a glance
Customers consistently praise the studio for its friendly, professional atmosphere and skilled execution of services including Brazilian waxing, brow shaping, and lash lifts. Reviewers highlight the provider's efficiency, clear communication regarding aftercare, and use of gentle waxing techniques that minimize discomfort. The clean environment and personalized attention contribute to a relaxing experience, with many clients citing satisfaction with the long-lasting results and expressing intent to return for future appointments.
- Google rating: 5.0 out of 5 from 29 reviews (100% five-star).
- Reviews on this page: 29 Google reviews (25 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 20, 2026.
- Service: Hair Salon serving Hastings, Minnesota.
Data from Google, last updated October 27, 2026.
Score profile vs other hair salons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luna and Sol Wax studio - Brazilian waxing and Lash lifts: 98/100 on this factor. Category median: 88.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luna and Sol Wax studio - Brazilian waxing and Lash lifts: 95/100 on this factor. Category median: 84.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luna and Sol Wax studio - Brazilian waxing and Lash lifts: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
29 Google reviews we collected
- 5 stars29100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
- Praise25100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results832%
- Staff & attitude624%
- Speed & response416%
- Communication416%
- Would recommend312%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“i’ve been going to Rachel for a while now and every appt is a wonderful experience!”
“She gave GREAT recommendations and is kind and very professional”
“My third time seeing Rachel and definitely will keep going back, she is efficient and does an amazing job!”
“She really knows her stuff; she answered all my questions about aftercare.”
“5/5 stars I will be going back.”
People customers mention
- Rachel 10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TheTessaMaree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Rachel does a fantastic brow! I’m seriously relieved to find someone with her skill set so close to home.
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Rachel is wonderful and so is her work! I will be back and will definitely be recommending!
victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rachel is absolutely amazing! She really knows her stuff; she answered all my questions about aftercare. She truly did the best! Thank you, Rachel!!!!!
Kashaf2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I love Rachel. I go there for my wax and come out relaxed as if I just went to a therapy session.
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
She did a wonderful job. Shaped and tinted my eyebrows and they have never looked so good! It’s always scary trying someone new but I think I found my new waxer!
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rachel is AMAZING! First time client and she got me all set for my son’s wedding. She gave GREAT recommendations and is kind and very professional
Photos
Customer reviews
5.0 ★★★★★ 29 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Chelsi J.9 reviewsTotal number of Google reviews Chelsi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGot a Korean lash lift and they look amazing!
TheTessaMaree2 reviewsTotal number of Google reviews TheTessaMaree has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRachel does a fantastic brow! I’m seriously relieved to find someone with her skill set so close to home.
Hazel Achucarro LuostariLocal Guide · 9 reviewsTotal number of Google reviews Hazel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe is very friendly and professional. Did very good work.
Crystal Rego1 reviewTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRachel is wonderful and so is her work! I will be back and will definitely be recommending!
victoria ellsworth4 reviewsTotal number of Google reviews victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRachel is absolutely amazing! She really knows her stuff; she answered all my questions about aftercare. She truly did the best! Thank you, Rachel!!!!!
- Wax type: Hard wax
Kashaf Naeem2 reviewsTotal number of Google reviews Kashaf has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love Rachel. I go there for my wax and come out relaxed as if I just went to a therapy session.
Katie Gates2 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShe did a wonderful job. Shaped and tinted my eyebrows and they have never looked so good! It’s always scary trying someone new but I think I found my new waxer!
Kim Gerold5 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRachel is AMAZING! First time client and she got me all set for my son’s wedding. She gave GREAT recommendations and is kind and very professional
Taylor Rodgers3 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlei’ve been going to Rachel for a while now and every appt is a wonderful experience! she does a great job and is fast!!
Luna and Sol Wax studio - Brazilian waxing and Lash lifts on Google Maps →
Business details
- Address: 1815 Market Blvd Ste 3, Hastings, MN 55033
- Phone: (651) 363-6366
- Website: lunaandsolwax.glossgenius.com
- Service area: Hastings, MN