Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Luna's Dog Grooming Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%65+15.8Value 14%95+13.4Replies to reviews 7%56+4Craft & service penalty96−0.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Luna's Dog Grooming Salon

Kettering, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 139 mobile dog groomers · 4.7★ from 562 Google reviews

📞 Call (937) 351-5263Request a call backWebsite ↗

Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luna's Dog Grooming Salon is better than 77% of mobile dog groomers.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luna's Dog Grooming Salon is better than 65% of mobile dog groomers.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luna's Dog Grooming Salon is better than 96% of mobile dog groomers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luna's Dog Grooming Salon is better than 95% of mobile dog groomers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luna's Dog Grooming Salon is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Luna's Dog Grooming Salon is better than 56% of mobile dog groomers.C
56

Reviews for your job

Customers hired Luna's Dog Grooming Salon for 8 kinds of job.

Luna's Dog Grooming Salon for dog flea and tick treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Dog flea and tick treatment”

Jorrel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bri is the best. I have a skidish Yorkie Poo and she loves Bri. Found Luna's a few years ago after disappointing experiences at other groomers. Our first appointment was with Brianna "Bri" and from day one she was caring, understanding and gentle with my shivering princess. Now she gets excited pulling into the…

Dog ear cleaningDog groomingDog flea and tick treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming73—
Dog full service grooming51—
Dog bathing and blow dry36—
Dog nail trimming34—
Dog ear cleaning20—
Dog grooming and styling9—
Dog anal gland expression8—
Dog teeth brushing5—

Compare with

Bears Paw Mobile Grooming logoBears Paw Mobile GroomingExperts Score 97Kettering · 5.00★Oodles Mobile Grooming logoOodles Mobile GroomingExperts Score 90Kettering · 4.91★Thia Pets Grooming logoThia Pets GroomingExperts Score 81Kettering · 4.82★