Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Lupita's House Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Lupita's House Cleaning

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 80 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lupita's House Cleaning is better than 89% of steam cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lupita's House Cleaning is better than 92% of steam cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lupita's House Cleaning is better than 77% of steam cleaning services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lupita's House Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lupita's House Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lupita's House Cleaning is better than 87% of steam cleaning services.A
87

Reviews for your job

Customers hired Lupita's House Cleaning for 6 kinds of job.

Lupita's House Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$265–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 18

All 22 Google reviews tagged “Deep clean” · showing 20

Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Irene and Candy were professional, listened to what I wanted, and produced a very clean house quickly. I highly recommend their housekeeping service!

Deep clean+ Responsiveness+ Quality+ Professionalism
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lupitas House Cleaning team does a wonderful job and I’m so happy to have found them. They were quick to respond to my initial inquiry and have been on time, professional and gone the extra mile to ensure our house is clean with each visit. Their prices are competitive and very fair. Highly recommend using them.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
TatiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our house is sparkling and everything is in order. Very professional service. So glad I found them. Highly recommend.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Fen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irvine is very responsive and professional. Always on time, good service. Highly recommended.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lyza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Detail oriented, efficient, kind, friendly. Would definitely recommend!

Deep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
GeriLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our condo needed deep cleaning. I researched house cleaning services in Marin. I reached out to several companies, let voicemails but never heard back. When I called Lupita my call was answered right away. I received an in-person quote a few days later. The cleaning service I received today was great! The cleaners…

Deep clean+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t say enough good things about Lupita’s House Cleaning! We called them in a pinch and not only did Irene from Lupitas House Cleaning come and preview our house (and she didn’t judge us for how chaotic our house looked in the middle of our move haha!) but she previewed the house and gave us a price, then made…

Deep cleanMoving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Lupita’s crew came in and did a great deep cleaning for me. I hadn’t had a service since before the pandemic. They were thorough, efficient and very polite! My house is sparkling and ready for guests again. I highly recommend their service!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome experience. Did a deep clean, and have started weekly cleaning. Very happy with Irene. Lupita's know how to hire a great team!!

Deep cleanStandard cleaning+ Quality+ Professionalism+ Value
Nelson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene was amazing. The communication was great from start to finish. She left the apartment very clean and refreshed. I look forward to using her cleaning services in the future. Highly recommended.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Hamed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My place hadn’t been cleaned in 6 months, and they did a great job cleaning it thoroughly. Would highly recommend!

Deep clean+ Responsiveness+ Punctuality+ Quality
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I strongly recommend Lupitas Housecleaning, on time excellent quality services home looked entirely different in a wonderful way! We appreciated the time spent and professional, diligent, outstanding service received. We will be loyal customers going forward definitely utilize services repeatedly- Thanks again very much!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
carmin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

she was fast, i called, she showed up, cleaned up both spaces quickly, took the mess outside, I highly recommend her to all!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Beatrice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very detailed cleaning. And very friendly.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene has done a wonderful job cleaning our home. She is thorough, professional and reliable. She is also a wonderful person and I always look forward to the days she is at our home. Sometimes we can chat but if I’m busy, she is able to work around whatever might be happening in our home that day. We are always…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used this house cleaning service for about eight years for weekly and bi-weekly housekeeping in my home and office, and also for deep cleaning of rental property that I have owned. I couldn't be more pleased. I have found the service to be dependable, thorough, and flexible in responding to my scheduling needs.

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service. Super dependable, I’ve been using for years and will continue to.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Cheveled1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene did a amazing deep clean on my house. Her cleaning is thorough and meticulous. She is very friendly and professional. I would definitely recommend Lupita's House cleaning.

Deep clean+ Responsiveness+ Punctuality+ Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Irene is amazing! Very detail oriented, great communication and professional! Highly recommend!

Deep clean+ Responsiveness+ Punctuality+ Quality
Jimmy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used this service for over 2 years and have been very happy with the quality of the cleaning. Scheduling can be very flexible and the work is always thorough. I would recommend it highly.

Deep cleanStandard cleaningService not listed+ Responsiveness+ Quality+ Professionalism

Show more deep clean reviews (2 more) →

Price

$315+4% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 88%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning33$153–$214
Deep clean22$265–$614
General housekeeping9—
Moving-related cleaning4$263–$447
Interior & exterior window cleaning2$163–$298
Office & workplace cleaning2$157–$285

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