Experts Reviews · Company report
Lupita's House Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty77−2.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Lupita's House Cleaning

San Anselmo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 71 steam cleaning services · 4.9★ from 80 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lupita's House Cleaning is better than 89% of steam cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lupita's House Cleaning is better than 92% of steam cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lupita's House Cleaning is better than 77% of steam cleaning services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lupita's House Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lupita's House Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lupita's House Cleaning is better than 87% of steam cleaning services.A
87

Reviews for your job

Customers hired Lupita's House Cleaning for 6 kinds of job.

Lupita's House Cleaning for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14

All 33 Google reviews tagged “Standard cleaning”

Hannu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Irene and team were incredibly professional and thorough and always leave our house feeling brand new, with thoughtful little details like folded sheets and tissue roses that makes us feel like we traveled to a luxury hotel. :-) Highly recommended.

Standard cleaning
Zoe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience so far working with Lupitas house cleaning. They are very thorough and fast and cost is reasonable. Definitely recommend

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Cliff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent, thorough cleaning of difficult house to clean—2 large dogs, lots of worn flooring, in very dusty geographical area. Team works together very hard and efficiently.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lupitas House Cleaning team does a wonderful job and I’m so happy to have found them. They were quick to respond to my initial inquiry and have been on time, professional and gone the extra mile to ensure our house is clean with each visit. Their prices are competitive and very fair. Highly recommend using them.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Irene and her team are top-notch! She is incredibly reliable and great with communication. We are glad we have her and would recommend her services!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
TatiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our house is sparkling and everything is in order. Very professional service. So glad I found them. Highly recommend.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Fen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irvine is very responsive and professional. Always on time, good service. Highly recommended.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Lupita’s crew came in and did a great deep cleaning for me. I hadn’t had a service since before the pandemic. They were thorough, efficient and very polite! My house is sparkling and ready for guests again. I highly recommend their service!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome experience. Did a deep clean, and have started weekly cleaning. Very happy with Irene. Lupita's know how to hire a great team!!

Deep cleanStandard cleaning+ Quality+ Professionalism+ Value
Nelson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene was amazing. The communication was great from start to finish. She left the apartment very clean and refreshed. I look forward to using her cleaning services in the future. Highly recommended.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called and they showed up within 1- hour and did a good job

Standard cleaning
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene was communicative and did a wonderful job of cleaning our home. She was very detailed in a way that other cleaners were not such as dusting our entryway door blinds.

Standard cleaning+ Responsiveness+ Quality+ Professionalism
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I strongly recommend Lupitas Housecleaning, on time excellent quality services home looked entirely different in a wonderful way! We appreciated the time spent and professional, diligent, outstanding service received. We will be loyal customers going forward definitely utilize services repeatedly- Thanks again very much!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
carmin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

she was fast, i called, she showed up, cleaned up both spaces quickly, took the mess outside, I highly recommend her to all!

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene does a great job of keeping our house clean and fresh. Cheerful, flexible and hardworking, Irene makes each visit a pleasure.

General housekeepingStandard cleaning+ Quality
Aimee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene did a wonderful job for us! She cleaned our house as I would have done it myself, which is to say, carefully and completely. She managed to get everything looking good as new in under 3 hours, which is quite an accomplishment, given our 2br/2ba home. She is polite, kind and very easy to work with. I recommend…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Perla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lupita’s house cleaning services, is truly amazing. Would definitely recommend to friends and family. She takes pride in the services she provides and is truly passionate.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Irene has done a wonderful job cleaning our home. She is thorough, professional and reliable. She is also a wonderful person and I always look forward to the days she is at our home. Sometimes we can chat but if I’m busy, she is able to work around whatever might be happening in our home that day. We are always…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used this house cleaning service for about eight years for weekly and bi-weekly housekeeping in my home and office, and also for deep cleaning of rental property that I have owned. I couldn't be more pleased. I have found the service to be dependable, thorough, and flexible in responding to my scheduling needs.

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service. Super dependable, I’ve been using for years and will continue to.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have our house cleaned weekly and it is the best service we've ever received. Very detailed, efficient and reliable. Highly recommend!

Standard cleaning+ Quality+ Professionalism+ Value
Gordy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I couldn't be happier with Irene. She does an amazing cleaning job and is dependable and professional. I recommend her enthusiastically.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Lupita’s has been cleaning our home for over 20 years. The quality of cleaning is excellent. Friendly and professional. Do yourself a favor and hire Irene and her team, you won’t be disappointed.

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After we Airbnb our place out, Irene is helping us taking care of the cleaning in a frequent base. She is very responsive, and most of guests who stayed in our place give a pretty good review of our cleaning service. Irene also help us check what supplies are short of, and it’s very nice of her to purchase those…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using the service for 20 + years, always on time & a job well done. Irene is loyal, trustworthy & a pleasure to work with.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Irene has cleaned our home for over 3 years. She is hardworking and trustworthy. The day she comes to clean is always my favorite day of the week because the house just sparkles! She is also flexible with timing and tasks and just a really nice person to have around!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Jimmy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used this service for over 2 years and have been very happy with the quality of the cleaning. Scheduling can be very flexible and the work is always thorough. I would recommend it highly.

Deep cleanStandard cleaningService not listed+ Responsiveness+ Quality+ Professionalism
ReynaEdited 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Rosie4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Reyna4 years ago★★★★

Rating only, no written review.

Standard cleaning+ Professionalism
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
ITUMELENG4 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$315+4% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 88%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning33$153–$214
Deep clean22$265–$614
General housekeeping9—
Moving-related cleaning4$263–$447
Interior & exterior window cleaning2$163–$298
Office & workplace cleaning2$157–$285

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