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Lush Hair Salon

Hair salon · Huntsville, TX · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 91 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 14%
4.8 ★★★★★ 591 Google reviews · 23 photos
93%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
5.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$76typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Lush Hair Salon at a glance

Google reviewers rate Lush Hair Salon 4.8 out of 5 based on 591 reviews, noting that the owner responds to 97% of feedback. Customers frequently praise the clean atmosphere, friendly staff, and thorough communication during consultations, with services ranging from cuts and coloring to waxing. However, several low-star reviews criticize the salon for failing to match reference photos, excessive appointment times, and billing issues regarding budget limits or gift card redemption.

  • Google rating: 4.8 out of 5 from 591 reviews (93% five-star).
  • Reviews on this page: 591 Google reviews (379 with written comments, 23 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Makeup Artist serving Huntsville, Texas.

Data from Google, last updated October 28, 2026.

Score profile vs other makeup artists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction79Reliability67Craft & service81Value100Momentum100Replies to reviews100Satisfaction: 79 (median 96)Reliability: 67 (median 94)Craft & service: 81 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 48)
Lush Hair SalonMakeup Artists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lush Hair Salon: 79/100 on this factor. Category median: 96.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lush Hair Salon: 67/100 on this factor. Category median: 94.B
67
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lush Hair Salon: 81/100 on this factor. Category median: 99.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lush Hair Salon: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lush Hair Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lush Hair Salon: 100/100 on this factor. Category median: 48.A
100

Bar = this company · dark tick = category median.

Star ratings

591 Google reviews we collected

  • 5 stars55293%
  • 4 stars122%
  • 3 stars20%
  • 2 stars31%
  • 1 star224%

Praise vs complaints

Phrases our text analysis found in 379 written reviews

  • Praise42395%
  • Complaints205%

Price

What customers reported paying

$76-14% vs typical makeup artists

Middle half of what 97 customers paid ($53–$159) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15134%
  • Quality & results11426%
  • Would recommend7116%
  • Price & value4811%
  • Communication276%
  • Honesty & trust194%
  • Speed & response133%

What customers talk about

We read 379 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thanks to Abby for being so sweet, funny and talented with my stubborn hair!”
  • “They took their time and really did a great job on both my hair and my brows.”
    “The WORST Experience I have EVER had.”
  • “I still enjoy coming here after so many years and highly recommend Norma, Joanna, and Sophia🥰”
    “I would definitely NOT recommend this place to get updos.”
  • “This hair salon is wonderful and ever affordable for people!”
    “Kinda on the pricey side but honestly the best haircut I’ve ever had”
  • “She was incredibly attentive and meticulous, she really listened to what I wanted and didn't rush the process.”
  • “In short, my hair doesn't travel well so I have to have a trusted blowout joint in every town in Texas.”
  • “I had an amazing experience, efficient and affable stylist, very enjoyable visit, I highly recommend them”
    “Sophie is not fast because she is meticulous and precise.”

People customers mention

  • Norma 21 reviews
  • Maria 19 reviews
  • Abby 16 reviews
  • Joanna 8 reviews
  • Joana 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lush Hair Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joana is very attentive. She does great lowlights and hair cuts and always understands what I want.

Paid $180–200Bang trimHaircutBlowdry
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This hair salon is wonderful and ever affordable for people! I love the atmosphere and cozy vides! 10/10 would keep going here!

Paid $40–60Haircut
Deborah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Always first class treatment love these girls. Charlotte was amazing today she truly cared about making sure I was happy Joanna is my usual girl and I just love her too

Paid $60–80Haircut
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I always enjoy my time at Lush and leave happy with my hair results! I had a delicious lemonade drink today!

Paid $200+HaircutHair coloring
JaymeeLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

100% recommend this salon. Very comfortable clean salon. Everyone is very friendly. Sophie did my hair and she is fantastic. She was incredibly attentive and meticulous, she really listened to what I wanted and didn't rush the process. I went from medium length blonde hair that I stuffed in a pony tail everyday to something I really love. Thank you!

Customer photo from Jaymee's review
Paid $180–200HaircutHairstylingHair coloring
Tara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They took their time and really did a great job on both my hair and my brows. I provided an inspo pic and she did incredible! I will definitely be returning and recommending this place!

Paid $200+Hair glossingBlowdryHair hydration treatments

Jobs customers hired them for

JobReviewsCategory typical
Haircut167$32–$58
Hairstyling137$41–$68
Hair coloring69$111–$214
Hair highlighting16$185–$371
Blowdry14—
Blowouts13$38–$84
Bang trim9—
Balayage9—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 591 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nancy McPherson1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joana is very attentive. She does great lowlights and hair cuts and always understands what I want.

  • Price: $180–200
  • Services: Bang trim, Haircut, Blowdry, Service not listed
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Alexis Small (Alex)3 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This hair salon is wonderful and ever affordable for people! I love the atmosphere and cozy vides! 10/10 would keep going here!

  • Price: $40–60
  • Services: Haircut
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Deborah Russo-Price9 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always first class treatment love these girls. Charlotte was amazing today she truly cared about making sure I was happy Joanna is my usual girl and I just love her too

  • Price: $60–80
  • Services: Haircut
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · a month ago

Thank you for choosing Lush! Yes our stylist are amazing.

Terry Fortenberry4 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always enjoy my time at Lush and leave happy with my hair results! I had a delicious lemonade drink today!

  • Price: $200+
  • Services: Haircut, Hair coloring
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 2 years ago

Thank you for the ⭐️⭐️⭐️⭐️⭐️ rating, Terry!🙏🌱

Jaymee BurtonLocal Guide · 102 reviewsTotal number of Google reviews Jaymee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100% recommend this salon. Very comfortable clean salon. Everyone is very friendly. Sophie did my hair and she is fantastic. She was incredibly attentive and meticulous, she really listened to what I wanted and didn't rush the process. I went from medium length blonde hair that I stuffed in a pony tail everyday to something I really love. Thank you!

  • Price: $180–200
  • Services: Haircut, Hairstyling, Hair coloring
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Mags MaggieLocal Guide · 72 reviewsTotal number of Google reviews Mags has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great atmosphere, and friendly staff.. Dulce did a wonderful job love my hair.

  • Price: $140–160
  • Services: Haircut, Hair highlighting
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Susan Henry2 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Norma is the best hair stylist I have found in the area.

  • Price: $80–100
  • Services: Haircut
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 7 years ago

OMG Susan thank you so much! - Norma

Jim Ramsey1 reviewTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Glistening clean salon with fabulous service.

  • Price: $40–60
  • Services: Haircut, Hairstyling, Blowdry
Response from the owner · 5 months ago

Thank you so much!

Tara Rusling2 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They took their time and really did a great job on both my hair and my brows. I provided an inspo pic and she did incredible! I will definitely be returning and recommending this place!

  • Price: $200+
  • Services: Hair glossing, Blowdry, Hair hydration treatments
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · Edited a month ago

Thank you so much!

Karen Richards1 reviewTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love the scalp massage and warm towel treatment!

Response from the owner · a month ago

We love to hear that thank you!

Lush Hair Salon on Google Maps →

Business details