Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Lush Spaw logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Lush Spaw

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.9★ from 105 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lush Spaw is better than 87% of pet grooming.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lush Spaw is better than 87% of pet grooming.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lush Spaw is better than —% of pet grooming.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lush Spaw is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lush Spaw is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lush Spaw is better than 18% of pet grooming.F
18

Reviews for your job

Customers hired Lush Spaw for 5 kinds of job.

Lush Spaw for dog ear cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Dog ear cleaning”

Danicka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

My senior dog had a great experience here. They treated him with kindness and caring, despite the fact that he peed in their lobby. :( The only complaint I have is that it ended up taking 2 hours instead of 1 hour b/c the groomer gave him a break to rest, which is fine. I appreciate it! I just didn’t know in…

Great priceDog ear cleaningDog bathing and blow dryDog nail trimming
CelinaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

All the groomers are so kind. You can tell right they really enjoy working with the various fuzzy pets!

Reasonable priceDog ear cleaningDog full service groomingDog nail trimming
Debsmita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Been going here for years. Tai does such a good job with my dog. Although not every groomer is good, I’d def recommend trying out Tai - she’s awesome

Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
Jeffrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been using Lushspaw for the last few months and been very happy with their service. I had been with the same groomer for many years but they are much further away and needed something closer. I will continue to use them for my Yellow Lab, he seems very happy every time we go to get a bath.

Reasonable priceDog ear cleaningDog bathing and blow dryDog nail trimming
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I really loved this place’s, my girls looks so cute after them Spaw time. The staff are amazing, customer services it’s excellent 👌

Customer photo from Abigail's review
Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great shop, came here because was close but now coming back to a lush wherever I am. My pup smells amazing fresh, and brushed out so well, and he seems like he comes out having a good time. The store Is clean, looks organized. The staff greets my beagle like their own Highly recommend,

Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I love this place. They really are great with our Chase . Gustavo is his Groomer and he is great with Chase. I highly recommend him and lush spaw.

Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
Quinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie did a great job taking care of Pyro. Took him for a camping trip, he was covered with dirt, beach sand, and coal ash. After the bathing, he came home with shiny clean, smooth, and super soft fur!

Customer photo from Quinn's reviewCustomer photo from Quinn's review
Reasonable priceDog ear cleaningDog bathing and blow dry
Sunny5 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog bathing and blow dry
Paola3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Customer photo from Paola's review
Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 68%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming44—
Dog bathing and blow dry24—
Dog nail trimming14—
Dog ear cleaning10—
Dog grooming and styling9—

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