Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Lush Spaw logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Lush Spaw

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.9★ from 105 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lush Spaw is better than 87% of pet grooming.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lush Spaw is better than 87% of pet grooming.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lush Spaw is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lush Spaw is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lush Spaw is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lush Spaw is better than 18% of pet grooming.F
18

Reviews for your job

Customers hired Lush Spaw for 5 kinds of job.

Lush Spaw for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Dog full service grooming” · showing 20

Gee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great experience! I recommend 10/10 The staff was so sweet to my fur baby :)

Great priceDog full service grooming
Jookyeong3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Overall experience was nice. Check in and check out process was fast and straightforward.

Reasonable priceDog full service grooming
RoshaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

This was my first experience at this location. I had an appointment with Brittany , she was great with my dog Lola . *******Edit I booked with Sara 10//2/26 she was unprofessional. I asked her to fix an issue with my dogs hair cut and she told me my dog was overwhelmed and she couldn’t do it . I still asked her to…

Customer photo from Rosha's reviewCustomer photo from Rosha's reviewCustomer photo from Rosha's review
Reasonable priceDog full service grooming
Jaijiv4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

very friendly and professional service!

Reasonable priceDog full service grooming
Stuti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Keda did a great job on my dog, I am very pleased with her attention to detail! She delivered exactly what I asked for!

Reasonable priceDog full service grooming
Erin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Followed grooming instructions and my dog look great.

Reasonable priceDog full service grooming
Eduardo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very friendly staff. My Chocolate Lab is super clean and happy. Great service :)

Reasonable priceDog full service grooming
CelinaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

All the groomers are so kind. You can tell right they really enjoy working with the various fuzzy pets!

Reasonable priceDog ear cleaningDog full service groomingDog nail trimming
Mickey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best quality and value Ive had from a groomer. My mini australian shepherd came back looking fluffy, clean, perfect haircut, smelling great. It was my first time and I’ll definitely come back.

Great priceDog bathing and blow dryDog full service groomingDog grooming and styling
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We’ve been going to the franchise for years across this location and one other, and they always do an amazing job!

Reasonable priceDog full service grooming
Dora4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I usually take my shih tzu to the Lush Spaw on Winchester but decided to try the new location in Santa Clara. They did a great job so I booked a second visit for next month!

Dog full service grooming
NathanLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Friendly staff, good prices, and they got my dog in and out quick. Plus, he looked great after!

Great priceDog full service grooming
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! Just moved from out of state and happy to have found this place so quickly. My Yorkie looks perfect!

Reasonable priceDog full service grooming
FrancisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service, Gustavo in Santa Clara is amazing recommend 100%

Customer photo from Francis's reviewCustomer photo from Francis's review
Reasonable priceDog full service grooming
CarinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gustavo at the Santa Clara shop was great with our dog. He was very calming and she looks so good, super neat appearance. Thank you!

Great priceDog full service grooming
Alezandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional and prompt service. Very caring and thorough. Stephanie was a bit reluctant to do a half inch long trim for my 10yo border collie which I appreciated because of her genuine TLC and concern for possible alopecia, but I still had to consent for the summer cut cause of the upcoming summer heat. Definitely recommendable to friends and family.

Customer photo from Alezandra's review
Great priceDog full service grooming
Nupur10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have a 15 lb mutt who is reactive and needs extra love and care. Lush Spaw staff is great at accommodating our dog's special needs. Highly recommend Lush Spaw for your furry babies :)

Reasonable priceDog bathing and blow dryDog full service groomingDog grooming and styling
Marina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The groomer, Lexi, was very gentle with my high-needs dog. I’ve already made her next appointment in the hopes that my dog will be less anxious as she gets to know Lexi and the environment better. Thank you for your patience!

Reasonable priceDog full service grooming
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t say enough great things about Stephanie at Lush Spaw! She consistently goes above and beyond, taking such great care and attention with every visit. You can truly tell she loves what she does, and it shows in the amazing results every time. The entire team at Lush Spaw is just as impressive—always welcoming,…

Reasonable priceDog full service grooming
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my two dogs (cavachon and mini Aussie) there for the first time and they were absolutely great. Both dogs came out looking fabulous and both groomers were great with my dogs……one very anxious and one goofy whiner :).

Reasonable priceDog full service grooming

Show more dog full service grooming reviews (24 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 68%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming44—
Dog bathing and blow dry24—
Dog nail trimming14—
Dog ear cleaning10—
Dog grooming and styling9—

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