Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Lush Spaw logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Lush Spaw

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.9★ from 105 Google reviews

📞 Call (833) 279-5874Request a call backWebsite ↗

Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lush Spaw is better than 87% of pet grooming.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lush Spaw is better than 87% of pet grooming.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lush Spaw is better than —% of pet grooming.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lush Spaw is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lush Spaw is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lush Spaw is better than 18% of pet grooming.F
18

Reviews for your job

Customers hired Lush Spaw for 5 kinds of job.

Lush Spaw for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Dog grooming and styling”

Mickey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best quality and value Ive had from a groomer. My mini australian shepherd came back looking fluffy, clean, perfect haircut, smelling great. It was my first time and I’ll definitely come back.

Great priceDog bathing and blow dryDog full service groomingDog grooming and styling
Nupur10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have a 15 lb mutt who is reactive and needs extra love and care. Lush Spaw staff is great at accommodating our dog's special needs. Highly recommend Lush Spaw for your furry babies :)

Reasonable priceDog bathing and blow dryDog full service groomingDog grooming and styling
Debsmita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Been going here for years. Tai does such a good job with my dog. Although not every groomer is good, I’d def recommend trying out Tai - she’s awesome

Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Lush Spaw's new location in Santa Clara, CA is great!

Reasonable priceDog grooming and styling
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I really loved this place’s, my girls looks so cute after them Spaw time. The staff are amazing, customer services it’s excellent 👌

Customer photo from Abigail's review
Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
Jazmin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Lush Spaw is absolutely wonderful. Thai, Cora’s groomer, does a magnificent job every single time. She’s incredibly gentle, detail-oriented, and truly understands how to work with dog’s individual needs. Cora always looks and feels amazing after her appointments. Thai is also consistently on time and very…

Dog full service groomingDog grooming and styling
AnneLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and results!

Dog bathing and blow dryDog grooming and stylingDog nail trimming
Jordi5 months ago★★★★★

Rating only, no written review.

Great priceDog full service groomingDog grooming and styling
Paola3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Customer photo from Paola's review
Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 68%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming44—
Dog bathing and blow dry24—
Dog nail trimming14—
Dog ear cleaning10—
Dog grooming and styling9—

Compare with

Bay Area Mobile Dog Wash logoBay Area Mobile Dog WashExperts Score 98San Jose · 4.99★Sweet Rascals Dog Grooming logoSweet Rascals Dog GroomingExperts Score 97San Jose · 4.98★Woof Gang Bakery & Grooming Santa Clara logoWoof Gang Bakery & Grooming Santa ClaraExperts Score 94San Jose · 4.94★