Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Lux Aesthetics logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Lux Aesthetics

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 112 medical spas · 5.0★ from 277 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lux Aesthetics is better than 97% of medical spas.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lux Aesthetics is better than 96% of medical spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lux Aesthetics is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lux Aesthetics is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lux Aesthetics is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lux Aesthetics is better than —% of medical spas.–
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Reviews for your job

Customers hired Lux Aesthetics for 8 kinds of job.

Lux Aesthetics for dysport treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dysport treatment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Dysport treatment”

EricLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have only had positive experiences with the team at Lux. I signed up for their membership as it comes with a ton of perks and it’s Free! Any money you put into the account to pay for the membership is yours to use on services :-) Thank you!

Great priceSculptra treatmentsHydraFacialDysport treatment
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I trust the team at Lux with my life. I always feel confident going into any treatment and love that they answer all of my questions honestly. I won’t go anywhere else in Seattle for my skin needs.

Reasonable priceHydraFacialDysport treatment
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Erin and her team are excellent in every arena. She focuses on what is appropriate for clients and guides them and their requests with dignity for what will give them results that are appropriate for their build and structure. I always feel cared for and confident that I’ll get great results.

Great priceLip fillersBOTOX treatmentsDysport treatment
Karin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been a patient at Lux Aesthetics for several years and have always had wonderful experiences. Most recently, I tried the DEKA CO2 resurfacing laser for the first time. From start to finish, everything was seamless and professional. It did require a bit of social downtime, but it was so worth it! I wanted to…

Sculptra treatmentsBOTOX treatmentsDysport treatment
Estelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Erin is honestly the best. She knows what she is talking about, and what she is doing. I’ve been seeing her for a couple of years and I highly recommend her. Also, her staff is kind and overall amazing.

Great priceJUVÉDERM treatmentsBOTOX treatmentsDysport treatment
andy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Every single person I met at Lux was fantastic! Welcoming and professional, they put me right at ease for my first treatment! And the Dysport product made a huge difference for my problem areas!!

Dysport treatment
Kelsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Erin is phenomenal, she is talented & educated & will work MAGIC on your face! I was a hesitant first time Botox-er & she worked with me on my goals & let me baby step to my now love for the freshness it’ll bring to your face!! Erin & Lux team are truly incredible! Most importantly they will tell you "no" when…

Great priceSculptra treatmentsLip fillersHydraFacial
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceDysport treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 37%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments50—
Lip fillers22—
HydraFacial15—
Dysport treatment8—
Microneedling7—
IPL photo facial7—
JUVÉDERM treatments7—
Laser hair removal6—

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