Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Luxe Lounge Medspa

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 525 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than —% of medical spas.–
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Reviews for your job

Customers hired Luxe Lounge Medspa for 8 kinds of job.

Luxe Lounge Medspa for BOTOX treatments

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Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “BOTOX treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “BOTOX treatments” · showing 20

KandissLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

This was my first time at a beauty establishment like this. The staff made me feel very welcomed and was very professional. I will be returning. Self care is so important to us .. and I trust this company with my skin.

Reasonable priceBOTOX treatments
Jerrica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anna is literally so precious. She fixed me right up today! 10/10 🥰 Not to mention, their place of business is top tier! So beautiful!!

Great priceLip fillersBOTOX treatmentsDysport treatment
Denice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had nothing but excellent experiences during the two years I’ve been coming to Luxe Lounge. I’ve had multiple treatments with Sarah and recently saw Nicole when Sarah was fully booked. I’m so happy to now have two go-to aestheticians I can trust with my skincare needs. Sarah has been wonderful to work with…

HydraFacialAcne facialMicroneedling
JaneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a consult with Jenny about my options for a sagging neck—she was extremely patient and smart and I’m very happy with the results!

Reasonable priceBOTOX treatments
Jelissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were soooo sweet and so great!! Super knowledgeable, and accommodating.

Great priceBOTOX treatments
anon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I’ve been coming to LLMS for about two years now, and I truly cannot recommend them enough. The staff are genuinely some of the kindest people I’ve encountered at any establishment. Every detail of the atmosphere feels intentional, creating a space where you immediately feel relaxed, comfortable, and…

Reasonable priceLip fillersChemical peelsBOTOX treatments
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I recently moved to the area and Luxe was recommended to me by a friend. They were kind enough to change my appointment to an opening same day because I was super excited. Unexpectedly, I ended up being 20 minutes late to the appointment I now pushed to get. They were so understanding and so kind to me despite the…

BOTOX treatments
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service all around. Alyssa is super knowledgeable and was patient with all my questions. Absolutely love being a member here.

Acne facialBOTOX treatmentsDysport treatment
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I drove from New Albany, IN to Lexington for my treatments because of their awesome 5 star reviews. You really can’t trust just anyone with your skin. In addition to Botox, I had PDO lifting threads and I love my results! When you lose weight in your 50s, your skin doesn’t bounce back like it used to. Jenny…

Great priceBOTOX treatmentsService not listed
SarahLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These ladies are absolutely fantastic! So sweet, kind, and wonderful people! I have had exceptional experiences each time I’ve been there, regardless of who I see. I highly recommend them!

Great priceLip fillersHydraFacialMicroneedling
Kelley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Huge fan of Luxe Lounge. But been a member since they opened and I couldn’t imagine being anywhere else!

Great priceHydraFacialBOTOX treatments
Baylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The very best! Anna is exceptional!!

Great priceBOTOX treatments
Hifzeen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love this med spa and could not recommend them enough! Lindsay’s facials are genuinely the best I’ve ever had. My skin always looks and feels amazing afterward. Their VIP packages are also so worth it if you get treatments often because they really help with pricing and make everything more affordable.…

Reasonable priceHydraFacialAcne facialBOTOX treatments
Leann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After visiting almost every med spa in Lexington I finally found luxe lounge & now I won’t go anywhere else! They are very experienced in what they do and everyone is so nice! I always get great results with all of my fillers and Botox I get from here. It is the only place I go to now for everything and I trust them…

Great priceSculptra treatmentsLip fillersHydraFacial
Macey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had the best experience with Luxe Lounge. The staff is extremely friendly and helpful. The establishment is clean and inviting. Jenny did a wonderful job, she is very knowledgeable, helpful, and kind.

Reasonable priceBOTOX treatments
Jenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Absolutely love this medspa in Lex! Everyone there is so kind and welcoming, and Anna does an amazing job every single time I visit. If you’re looking for knowledgeable, compassionate women who truly care about helping you feel your best, I can’t recommend them enough!

Reasonable priceLip fillersBOTOX treatments
Olivia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great team of professionals who are honest and kind. I was very happy with their consult for Botox, recognizing my wants and balancing it with what they thought I did or didn’t need. Fair pricing for their monthly memberships with lots of benefits - love their Oxygeno facials!

Reasonable priceBOTOX treatmentsDermaplaning
Megan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I drive from Louisville because I trust Luxe Lounge so much. Anna is always 100% honest and transparent with the pros, cons and cost of my treatment options. I never ever feel pressured one way or the other. My results have been amazing and exceed what I thought possible. I also really appreciate the time spent to…

Great priceBOTOX treatments
TerriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have a monthly membership here and have never had a bad experience. All the girls are super nice and very knowledgeable about the procedures, skin care and products. I buy all my products here and my skin is healthier now in my late 30s than it was in my 20s.

Reasonable priceHydraFacialChemical peelsBOTOX treatments
TaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rachel was amazing with my Botox—always professional, kind, and made me feel so comfortable. She will definitely be missed! I’ve also had microneedling and HydraFacials with Madi, and I couldn’t be happier. She’s so sweet, informative, and makes the whole process easy and enjoyable. I also really appreciate that…

Great priceHydraFacialMicroneedlingBOTOX treatments

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

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