Luxe Lounge Medspa

Medical spa · Lexington-Fayette, KY · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 161 medical spasPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 525 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Nov 2026latest review

Luxe Lounge Medspa at a glance

Google reviewers rate Luxe Lounge Medspa five stars based on five hundred twenty-five reviews, highlighting professional staff, welcoming atmosphere, and clean facilities. Customers frequently mention specific services like facials, injectables, and microneedling, noting that providers listen to concerns and explain treatments clearly. Recurring themes include competitive pricing, personalized treatment plans, and prompt communication regarding post-care issues. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 525 reviews (100% five-star).
  • Reviews on this page: 525 Google reviews (484 with written comments, 11 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Medical Spa serving Lexington-Fayette, Kentucky.

Data from Google, last updated November 6, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 100 (median 94)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Luxe Lounge MedspaMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxe Lounge Medspa: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxe Lounge Medspa: 100/100 on this factor. Category median: 94.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luxe Lounge Medspa: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxe Lounge Medspa: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxe Lounge Medspa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–

Bar = this company · dark tick = category median.

Star ratings

525 Google reviews we collected

  • 5 stars523100%
  • 4 stars10%
  • 3 stars10%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 484 written reviews

  • Praise78698%
  • Complaints152%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2940%
  • Reasonable4359%
  • Overpriced00%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude30638%
  • Would recommend16621%
  • Quality & results13817%
  • Communication749%
  • Honesty & trust547%
  • Speed & response354%
  • Price & value283%

What customers talk about

We read 484 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff made me feel very welcomed and was very professional.”
  • “I highly recommend checking this place out if you are looking for good results, consistent services, and a wonderful experience.”
    “I’ve been coming to LLMS for about two years now, and I truly cannot recommend them enough.”
  • “Her precision and attention to detail truly set her work apart.”
    “I came in with terrible texture on my forehead and after a few visits, my skin is smooth and soft.”
  • “My provider was amazing, answered all my questions and gave her advice on what would work best for me.”
  • “I would probably trust her with my life & most definitely my lips.”
  • “Every detail of the atmosphere feels intentional, creating a space where you immediately feel relaxed, comfortable, and genuinely taken care of.”
    “…oining the membership program, but it’s actually been a great way to slowly save up monthly for treatments and makes it less daunting than a lump sum…”
  • “Really competitive pricing and high-quality providers.”

People customers mention

  • Jenny 49 reviews
  • Botox 24 reviews
  • Alyssa 22 reviews
  • Savannah 22 reviews
  • Ashley 20 reviews
  • Rachel 17 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Luxe Lounge Medspa for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

KandissLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

This was my first time at a beauty establishment like this. The staff made me feel very welcomed and was very professional. I will be returning. Self care is so important to us .. and I trust this company with my skin.

Reasonable priceBOTOX treatments
Luiza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

My experience with Luxe Lounge was nothing short of exceptional! From the warm welcome to the excellent care, everything was wonderful. A special thank-you to Ashley for her outstanding eyebrow artistry! Her precision and attention to detail truly set her work apart. Although this was my first visit, I’m already…

Reasonable price
Em10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

For the past couple years I have been trying places in town in hopes to establish a relationship with a provider(esthetics and aesthetics). I tried out Luxe Lounge last month and made my next appointment as soon as I got home. I really appreciate the clean, modern facility along with the warm welcome from all the…

Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice Spa! Anna is very intelligent, conservative & just a nice woman. I did injectibles for the first time at 51 & today is only the day after but I’m blown away!! No bruising but I wouldn’t be mad. I’m a diabetic, am used to needles but the needles are tiny so it was virtually painless. Can’t wait to go back!

Reasonable priceDysport treatment
Delilah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely wonderful experience at Luxe Lounge Medspa! My provider was amazing, answered all my questions and gave her advice on what would work best for me. I am completely satisfied with my treatment and results! The entire staff was warm and welcoming! I'm looking forward to going back!

Great priceLip fillers
TH8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I always have such a great experience here. Really competitive pricing and high-quality providers. Ashley gave me a glass skin facial recently and I am so happy with the results. She is such a kind and knowledgeable person. She answered all my questions so clearly and is so articulate. I appreciate her science…

Great priceChemical peelsDermaplaningService not listed

Photos

Customer reviews

5.0 ★★★★★ 525 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kandiss MayLocal Guide · 53 reviewsTotal number of Google reviews Kandiss has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time at a beauty establishment like this. The staff made me feel very welcomed and was very professional. I will be returning. Self care is so important to us .. and I trust this company with my skin.

  • Price assessment: Reasonable price
  • Services: BOTOX treatments
Luiza A. M.2 reviewsTotal number of Google reviews Luiza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience with Luxe Lounge was nothing short of exceptional! From the warm welcome to the excellent care, everything was wonderful. A special thank-you to Ashley for her outstanding eyebrow artistry! Her precision and attention to detail truly set her work apart. Although this was my first visit, I’m already looking forward to returning, exploring more services, and meeting the talented professionals who make Luxe Lounge so welcoming and exceptional!

  • Price assessment: Reasonable price
Em Serrano10 reviewsTotal number of Google reviews Em has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For the past couple years I have been trying places in town in hopes to establish a relationship with a provider(esthetics and aesthetics). I tried out Luxe Lounge last month and made my next appointment as soon as I got home. I really appreciate the clean, modern facility along with the warm welcome from all the front desk girlies. I also appreciate that they have tons more to offer in their facials versus the other places I've gone to. Not to mention I got lucky with the sweetest, funniest esthetician ever; Nicole!!!!! I have an appointment next month, and I plan on upgrading to the VIP Membership then! I can't wait to dabble on the aesthetics side next! :)

Angie Bennett5 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice Spa! Anna is very intelligent, conservative & just a nice woman. I did injectibles for the first time at 51 & today is only the day after but I’m blown away!! No bruising but I wouldn’t be mad. I’m a diabetic, am used to needles but the needles are tiny so it was virtually painless. Can’t wait to go back!

  • Price assessment: Reasonable price
  • Services: Dysport treatment
Delilah3 reviewsTotal number of Google reviews Delilah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely wonderful experience at Luxe Lounge Medspa! My provider was amazing, answered all my questions and gave her advice on what would work best for me. I am completely satisfied with my treatment and results! The entire staff was warm and welcoming! I'm looking forward to going back!

  • Price assessment: Great price
  • Services: Lip fillers
TH Tran8 reviewsTotal number of Google reviews TH has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always have such a great experience here. Really competitive pricing and high-quality providers. Ashley gave me a glass skin facial recently and I am so happy with the results. She is such a kind and knowledgeable person. She answered all my questions so clearly and is so articulate. I appreciate her science background and how she connected it seamlessly to what’s happening during the facial while also translating to help me understand the terminology too. The front staff are always so positive and polite and happy too. It’s a great environment and I thoroughly look forward to seeing this team every time I come. I highly recommend checking this place out if you are looking for good results, consistent services, and a wonderful experience.

  • Price assessment: Great price
  • Services: Chemical peels, Dermaplaning, Service not listed
Olivia Hamilton1 reviewTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My first time getting lip filler and Haley was amazing. Very personable and knowledgeable which made the experience amazing. I highly recommend this place.

  • Services: Lip fillers
Megan Serrer3 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Every service I have had here has been great. Jenny is amazing and all the ladies that work there are always super nice and friendly.

  • Services: Dysport treatment
Emily Royster6 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anna is the BEST!!! I would probably trust her with my life & most definitely my lips. 👄

Amber Orcutt2 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The whole staff is very welcoming and kind. Jenny is the best! I can’t wait until my next visit.

  • Price assessment: Great price
  • Services: Service not listed

Luxe Lounge Medspa on Google Maps →

Business details

  • Service area: Lexington-Fayette, KY