Medical spa · Lexington-Fayette, KY · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 161 medical spasiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★201 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kainos Aesthetics five stars based on two hundred and one reviews, noting that the owner responds to all feedback. Clients frequently highlight the friendly, knowledgeable staff and comfortable atmosphere, citing services such as facials, Botox, Dysport, microneedling, and lash treatments. Recurring themes include clear upfront pricing, detailed treatment planning, and attentive communication. The reviews indicate high satisfaction with results and ease of scheduling, with no significant criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 201 reviews (100% five-star).
Reviews on this page: 201 Google reviews (162 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 2, 2026.
Service: Medical Spa serving Lexington-Fayette, Kentucky.
Data from Google, last updated November 6, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Kainos AestheticsMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kainos Aesthetics: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kainos Aesthetics: 100/100 on this factor. Category median: 94.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kainos Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kainos Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
201 Google reviews we collected
5.0of 5
5 stars200100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
99%praise
Praise20999%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3439%
Reasonable5159%
Overpriced00%
Not sure22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8540%
Would recommend3818%
Quality & results3517%
Honesty & trust3215%
Communication178%
Speed & response31%
Price & value21%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff members at Kainos are genuinely caring and friendly.”
“I highly recommend her to anyone looking for a wonderful facial experience.”
“Cannot recommend more.”
“Such friendly desk staff, welcoming but chill atmosphere, and always a great experience with Rachel!”
“The entire team is so welcoming, personable, and genuinely care about their clients.”
“She answered my questions, made me feel comfortable, and most importantly I'm BLOWN AWAY at the results I've seen.”
“The atmosphere and staff immediately make you feel comfortable, welcomed, and special.”
“I drive 2 hours one way for my appointments with her - it’s worth it!”
People customers mention
Mallory22 reviews
Hadeel12 reviews
Botox8 reviews
Rachel8 reviews
Elise7 reviews
Rachael7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kainos Aesthetics for 8 kinds of job. Pick one to see what they paid and said.
KKimLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
The staff members at Kainos are genuinely caring and friendly. After each assessment, the costs are noted upfront. It’s such a nice and comfortable atmosphere! I look forward to aging with integrity with the help of Kainos.
Sculptra treatments
SSarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had SUCH a good experience at Kainos with Mallory. She answered my questions, made me feel comfortable, and most importantly I'm BLOWN AWAY at the results I've seen. 10/10 I can't recommend highly enough!
Great price
NNadia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
I had an amazing facial experience with Hadeel!
She was so gentle, professional, and attentive. My skin feels incredible and is absolutely glowing! ✨ You can tell she truly cares about what she does and wants you to have the best experience possible. I left feeling refreshed and loving how my skin looks. I highly…
Great priceDeep cleansing facial
SSheilaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Mallory is amazing. She recommended what would work best for me and I am beyond happy with the result. I will be booking facials soon too. These women are phenomenal at their craft 🙏
Great priceLip fillers
KKelley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Hadeel is amazing!! I have the best glowing skin because of her! She took her time and was very detailed when doing my facial.
Great priceHydraFacial
TTaylor7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Gorgeous 💋 so happy with my recent treatment. Feeling confident thanks to Mallory Guagenti!!!
The staff members at Kainos are genuinely caring and friendly. After each assessment, the costs are noted upfront. It’s such a nice and comfortable atmosphere! I look forward to aging with integrity with the help of Kainos.
Services: Sculptra treatments
Response from the owner · 7 months ago
Thank you, Kim, for taking the time to leave a review. Your feedback is appreciated! Thank you for your review,
Kainos Aesthetics
S
Sarah Geegan4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I had SUCH a good experience at Kainos with Mallory. She answered my questions, made me feel comfortable, and most importantly I'm BLOWN AWAY at the results I've seen. 10/10 I can't recommend highly enough!
Price assessment: Great price
Response from the owner · a week ago
Mallory will be so happy to hear this, Sarah! We love delivering such amazing results.
D
Deana Perez9 reviewsiTotal number of Google reviews Deana has written across all businesses on Google Maps, not just this one.
I had an amazing facial experience with Hadeel!
She was so gentle, professional, and attentive. My skin feels incredible and is absolutely glowing! ✨ You can tell she truly cares about what she does and wants you to have the best experience possible. I left feeling refreshed and loving how my skin looks. I highly recommend her to anyone looking for a wonderful facial experience. I will definitely be back again!
Price assessment: Great price
Services: Deep cleansing facial
Response from the owner · a year ago
Thank you for your positive feedback! We appreciate your support and look forward to serving you again.
S
Sheila GLocal Guide · 18 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Mallory is amazing. She recommended what would work best for me and I am beyond happy with the result. I will be booking facials soon too. These women are phenomenal at their craft 🙏
Price assessment: Great price
Services: Lip fillers
Response from the owner · 3 weeks ago
Mallory will be thrilled to hear this, Sheila! We can't wait for your upcoming facials.
J
Jennifer Stanley2 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
