Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Luxe Lounge Medspa

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 525 Google reviews

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Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than —% of medical spas.–
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Reviews for your job

Customers hired Luxe Lounge Medspa for 8 kinds of job.

Luxe Lounge Medspa for chemical peels

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Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Chemical peels”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Chemical peels”

TH8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I always have such a great experience here. Really competitive pricing and high-quality providers. Ashley gave me a glass skin facial recently and I am so happy with the results. She is such a kind and knowledgeable person. She answered all my questions so clearly and is so articulate. I appreciate her science…

Great priceChemical peelsDermaplaningService not listed
anon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I’ve been coming to LLMS for about two years now, and I truly cannot recommend them enough. The staff are genuinely some of the kindest people I’ve encountered at any establishment. Every detail of the atmosphere feels intentional, creating a space where you immediately feel relaxed, comfortable, and…

Reasonable priceLip fillersChemical peelsBOTOX treatments
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sarah has transformed my skin! I refuse to miss my monthly appointment. I’ve been to other, similar spas and Luxe Lounge is not only the best for service and treatments, but their VIP membership is amazing and the price point is beyond reasonable. 10 stars!!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Kallye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE Luxe! My girl Nicole always makes sure I’m taken care of and has the best recommendations for what I need. She also is the sweetest and the hour goes by too quickly! I love that Derma plane is included in the facials because it makes such a difference. The atmosphere is top notch. Would recommend to everyone!!

Reasonable priceHydraFacialMicroneedlingChemical peels
TerriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have a monthly membership here and have never had a bad experience. All the girls are super nice and very knowledgeable about the procedures, skin care and products. I buy all my products here and my skin is healthier now in my late 30s than it was in my 20s.

Reasonable priceHydraFacialChemical peelsBOTOX treatments
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Savannah and all that she has done to improve my skin! The entire team at Luxe Lounge is fantastic and go above and beyond in their service delivery!

Reasonable priceChemical peels
kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Allie is amazing!! She always has the best advice when it comes to my skin and I always leave there glowing and feeling sooo refreshed. The ladies at the front desk are always super sweet and helpful as well! Would recommend Luxe Lounge to anyone🤍

Chemical peelsDermaplaning
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing results! Started seeing Sarah P. in September and my face looks and feels incredible!!! My niece just yesterday asked me why my face looks different, when I asked what she meant she said, I don't know, like you look younger....She got a big hug after that comment, ha! I wanted my face to be fixed after one…

Chemical peelsHydraFacialMicroneedling
OxanaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply the best! Ashley always takes fantastic care of my skin. She knows what it needs and how to treat it so well. The facility also offers the best membership program with a lot of perks. Jenny has amazing hands for all injectable treatments. The whole place is a vibe; their customer service is top-notch. Highly…

BOTOX treatmentsChemical peelsHydraFacial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial47—
BOTOX treatments40—
Dermaplaning36—
Lip fillers23—
Dysport treatment14—
Microneedling14—
Chemical peels9—
Acne facial5—

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