Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Luxe Lounge Medspa

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 525 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than —% of medical spas.–
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Reviews for your job

Customers hired Luxe Lounge Medspa for 8 kinds of job.

Luxe Lounge Medspa for hydrafacial

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Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “HydraFacial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “HydraFacial” · showing 20

Denice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had nothing but excellent experiences during the two years I’ve been coming to Luxe Lounge. I’ve had multiple treatments with Sarah and recently saw Nicole when Sarah was fully booked. I’m so happy to now have two go-to aestheticians I can trust with my skincare needs. Sarah has been wonderful to work with…

HydraFacialAcne facialMicroneedling
Marci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got my sister and I facials here and it was such a treat! Check in was easy and everyone who helped us was very attentive. Our aesthetician, Korey, was knowledgeable and suggested treatments that did wonders for our skin. Highly recommend!

Reasonable priceHydraFacialService not listed
SarahLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These ladies are absolutely fantastic! So sweet, kind, and wonderful people! I have had exceptional experiences each time I’ve been there, regardless of who I see. I highly recommend them!

Great priceLip fillersHydraFacialMicroneedling
Let’sLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loyal client of 6 years. I highly recommend the VIP monthly membership with Ashley Holdclaw, she is amazing!! I am 59 and monthly facials have really stopped my aging appearance. I alternate monthly Hydrafacial and Oxegeno facial and 3rd month do microneedling. My skin is better now than my 40’s!! I get…

Great priceHydraFacialMicroneedlingDermaplaning
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sarah has transformed my skin! I refuse to miss my monthly appointment. I’ve been to other, similar spas and Luxe Lounge is not only the best for service and treatments, but their VIP membership is amazing and the price point is beyond reasonable. 10 stars!!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Shelby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you haven't booked a facial at Luxe Lounge Medspa with Nicole, you’re seriously missing out! From the moment I walked into this beautifully designed space, I felt right at home. Nicole is not just a skincare expert; she’s a total magician who makes the science of skincare fun and accessible. Her ability to…

Reasonable priceHydraFacial
Kelley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Huge fan of Luxe Lounge. But been a member since they opened and I couldn’t imagine being anywhere else!

Great priceHydraFacialBOTOX treatments
Monee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kris did a wonderful job. I haven’t had a refreshing and through hydrating facial like this in years. Kris will be my regular go to person from now on!

Reasonable priceHydraFacial
Monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very satisfied with my hydra facial. Savannah did a great job of explaining all the steps of the facial. After the facial my face was glowing, and appeared clearer and softer. It was unbelievable the amount of gunk she cleaned out of my face! Very pleased!

Reasonable priceHydraFacial
Hifzeen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love this med spa and could not recommend them enough! Lindsay’s facials are genuinely the best I’ve ever had. My skin always looks and feels amazing afterward. Their VIP packages are also so worth it if you get treatments often because they really help with pricing and make everything more affordable.…

Reasonable priceHydraFacialAcne facialBOTOX treatments
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional service! I left there feeling like a brand new lady! I will be returning.

HydraFacial
Leann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After visiting almost every med spa in Lexington I finally found luxe lounge & now I won’t go anywhere else! They are very experienced in what they do and everyone is so nice! I always get great results with all of my fillers and Botox I get from here. It is the only place I go to now for everything and I trust them…

Great priceSculptra treatmentsLip fillersHydraFacial
Deanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Well pleased with the service and staff. Very professional.

Reasonable priceHydraFacial
Josabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my first time at Luxe Lounge MedSpa, and I absolutely loved it! I had a treatment done, and the results were spectacular. I’ll definitely be back soon I highly recommend it! ✨

Reasonable priceHydraFacial
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nicole was absolutely amazing! I had never gotten a facial before and Nicole had me feeling so comfortable and knowledgeable about every step she was doing! Highly recommend!!!

Great priceHydraFacial
Kallye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE Luxe! My girl Nicole always makes sure I’m taken care of and has the best recommendations for what I need. She also is the sweetest and the hour goes by too quickly! I love that Derma plane is included in the facials because it makes such a difference. The atmosphere is top notch. Would recommend to everyone!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had the best facial with Savannah yesterday!! She’s not only sweet but she is the best at what she does!! Trust her completely in everything she recommends! She’s the BEST

Great priceHydraFacial
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

LuxeLounge has truly changed my skin for the better. The staff is incredible and attentive. The VIP plan option really makes everything affordable as well!

Reasonable priceHydraFacialMicroneedlingService not listed
TerriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have a monthly membership here and have never had a bad experience. All the girls are super nice and very knowledgeable about the procedures, skin care and products. I buy all my products here and my skin is healthier now in my late 30s than it was in my 20s.

Reasonable priceHydraFacialChemical peelsBOTOX treatments
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Such a great experience! I was a little nervous trying a new spa, but the staff was so friendly and professional that I felt comfortable right away. The facial was amazing, and the follow-up from the staff has been super kind and engaging. I’m so glad my work friends gave me a gift card for my birthday. I can’t wait to go back! ✨💆‍♀️

Reasonable priceHydraFacialDermaplaning

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

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