Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Luxe Lounge Medspa

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 525 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than —% of medical spas.–
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Reviews for your job

Customers hired Luxe Lounge Medspa for 8 kinds of job.

Luxe Lounge Medspa for hydrafacial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “HydraFacial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “HydraFacial” · showing 40

Denice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had nothing but excellent experiences during the two years I’ve been coming to Luxe Lounge. I’ve had multiple treatments with Sarah and recently saw Nicole when Sarah was fully booked. I’m so happy to now have two go-to aestheticians I can trust with my skincare needs. Sarah has been wonderful to work with…

HydraFacialAcne facialMicroneedling
Marci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got my sister and I facials here and it was such a treat! Check in was easy and everyone who helped us was very attentive. Our aesthetician, Korey, was knowledgeable and suggested treatments that did wonders for our skin. Highly recommend!

Reasonable priceHydraFacialService not listed
SarahLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These ladies are absolutely fantastic! So sweet, kind, and wonderful people! I have had exceptional experiences each time I’ve been there, regardless of who I see. I highly recommend them!

Great priceLip fillersHydraFacialMicroneedling
Let’sLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loyal client of 6 years. I highly recommend the VIP monthly membership with Ashley Holdclaw, she is amazing!! I am 59 and monthly facials have really stopped my aging appearance. I alternate monthly Hydrafacial and Oxegeno facial and 3rd month do microneedling. My skin is better now than my 40’s!! I get…

Great priceHydraFacialMicroneedlingDermaplaning
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sarah has transformed my skin! I refuse to miss my monthly appointment. I’ve been to other, similar spas and Luxe Lounge is not only the best for service and treatments, but their VIP membership is amazing and the price point is beyond reasonable. 10 stars!!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Shelby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you haven't booked a facial at Luxe Lounge Medspa with Nicole, you’re seriously missing out! From the moment I walked into this beautifully designed space, I felt right at home. Nicole is not just a skincare expert; she’s a total magician who makes the science of skincare fun and accessible. Her ability to…

Reasonable priceHydraFacial
Kelley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Huge fan of Luxe Lounge. But been a member since they opened and I couldn’t imagine being anywhere else!

Great priceHydraFacialBOTOX treatments
Monee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kris did a wonderful job. I haven’t had a refreshing and through hydrating facial like this in years. Kris will be my regular go to person from now on!

Reasonable priceHydraFacial
Monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very satisfied with my hydra facial. Savannah did a great job of explaining all the steps of the facial. After the facial my face was glowing, and appeared clearer and softer. It was unbelievable the amount of gunk she cleaned out of my face! Very pleased!

Reasonable priceHydraFacial
Hifzeen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love this med spa and could not recommend them enough! Lindsay’s facials are genuinely the best I’ve ever had. My skin always looks and feels amazing afterward. Their VIP packages are also so worth it if you get treatments often because they really help with pricing and make everything more affordable.…

Reasonable priceHydraFacialAcne facialBOTOX treatments
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly and professional service! I left there feeling like a brand new lady! I will be returning.

HydraFacial
Leann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

After visiting almost every med spa in Lexington I finally found luxe lounge & now I won’t go anywhere else! They are very experienced in what they do and everyone is so nice! I always get great results with all of my fillers and Botox I get from here. It is the only place I go to now for everything and I trust them…

Great priceSculptra treatmentsLip fillersHydraFacial
Deanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Well pleased with the service and staff. Very professional.

Reasonable priceHydraFacial
Josabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my first time at Luxe Lounge MedSpa, and I absolutely loved it! I had a treatment done, and the results were spectacular. I’ll definitely be back soon I highly recommend it! ✨

Reasonable priceHydraFacial
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nicole was absolutely amazing! I had never gotten a facial before and Nicole had me feeling so comfortable and knowledgeable about every step she was doing! Highly recommend!!!

Great priceHydraFacial
Kallye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE Luxe! My girl Nicole always makes sure I’m taken care of and has the best recommendations for what I need. She also is the sweetest and the hour goes by too quickly! I love that Derma plane is included in the facials because it makes such a difference. The atmosphere is top notch. Would recommend to everyone!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had the best facial with Savannah yesterday!! She’s not only sweet but she is the best at what she does!! Trust her completely in everything she recommends! She’s the BEST

Great priceHydraFacial
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

LuxeLounge has truly changed my skin for the better. The staff is incredible and attentive. The VIP plan option really makes everything affordable as well!

Reasonable priceHydraFacialMicroneedlingService not listed
TerriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have a monthly membership here and have never had a bad experience. All the girls are super nice and very knowledgeable about the procedures, skin care and products. I buy all my products here and my skin is healthier now in my late 30s than it was in my 20s.

Reasonable priceHydraFacialChemical peelsBOTOX treatments
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Such a great experience! I was a little nervous trying a new spa, but the staff was so friendly and professional that I felt comfortable right away. The facial was amazing, and the follow-up from the staff has been super kind and engaging. I’m so glad my work friends gave me a gift card for my birthday. I can’t wait to go back! ✨💆‍♀️

Reasonable priceHydraFacialDermaplaning
Kaitlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My skin has never looked so healthy, I did dermaplaning + hydrafacial and am SO impressed!

Reasonable priceHydraFacial
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Luxe Lounge is amazing! Pleasant, calm, and welcoming atmosphere. Ashley is the best!! She is so sweet and knowledgeable; and it is obvious that she loves her job❤️

Great priceHydraFacial
TaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rachel was amazing with my Botox—always professional, kind, and made me feel so comfortable. She will definitely be missed! I’ve also had microneedling and HydraFacials with Madi, and I couldn’t be happier. She’s so sweet, informative, and makes the whole process easy and enjoyable. I also really appreciate that…

Great priceHydraFacialMicroneedlingBOTOX treatments
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the most wonderful experiences getting facials with the wonderful ladies at this location! They are so welcoming and the facial is such a relaxing and dignifying experience! You leave feeling so confident and they really meet you where you are at with what your skin needs. Highly recommend coming here for…

DermaplaningHydraFacial
Wilma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the BEST Medspa I have ever stepped into !! If I'm a lyin I'm a flyin and I ain't got wings ! The staff are just amazing . Knowledgeable and kind . They listened to my concerns and together we came up with a plan that works for me. My skin has never looked better in the short time I have been a patient.…

BOTOX treatmentsDermaplaningHydraFacial
swh5152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I came to Luxe Lounge via a friend’s recommendation. I was so impressed with the ladies here I joined their VIP membership after my first visit! Alyssa took the time to go over various options regarding fillers and neurotoxins and we made a treatment plan based on her recommendations. I have loved the hydrafacial…

BOTOX treatmentsDermaplaningHydraFacial
RainaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luxe Lounge is my happy place! All the girls are so sweet and welcoming and they always exceed my expectations!

BOTOX treatmentsHydraFacialLip fillers
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love luxe lounge! I’ve been a member for over a year and always go see Allie to get facials, brow tint and wax, or lash lift/tint among the other services she provides! She always does an amazing job and I’m always getting compliments on my skin since I’ve been seeing her! She has completely transformed my skin…

DermaplaningHydraFacial
Maurgreita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loving the results of my hydra facial and derma-planing. Everyone has been complimenting on my “Glow”. I am looking forward to my next visit!!

DermaplaningHydraFacial
Alberta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

love this place so much! i actually found this place through google reviews and decided why not try! 😆 every time i come in the staff are so kind and welcoming ❤️. by far my favorite place to get a facial massage (they sell great products too)! best spot in lexington! -marie

DermaplaningHydraFacialMassage
Breanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been going here for the last few months and my face/skin has transformed!! I couldn’t be happier with the results I am seeing so far! I’ve known Ashley for so long and i wouldn’t trust anyone else with my skin! She knew exactly what I needed and I saw results after the first facial I had! She did my brows and…

DermaplaningHydraFacialService not listed
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first time at Luxe Lounge Medspa and my experience was fantastic. The staff is knowledgeable and very kind. The environment is clean, fresh and comfortable. Nespresso coffee and other beverages are available for you, which I can appreciate after a long day at work. Sarah was my aesthetician and she…

DermaplaningHydraFacial
Isabella8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had Savannah for a hydrafacial and it was the best experience ever!! She was so helpful with everything and was so sweet! Love this place!

HydraFacial
Kelley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best in town- you will not be disappointed! I absolutely love this place!

BOTOX treatmentsDermaplaningHydradermabrasion/HydraFacial
cheyenne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a young woman wanting to learn more and take care of my skin, Luxe Lounge was heaven sent! I have been a member there over a year now and I have a great experience every month! Sarah is amazing, she has done my skin SO many favors. Sarah always takes the time to educate me for what’s best for my skin. I am so…

Aromatherapy facialDermaplaningHydraFacial
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my first hydra-facial with Allie and she was amazing! She explained every step of the process, answered any questions I had, and informed me what was happening every step of the way! It is beautiful inside and I was very comfortable and relaxed during the service. The front desk was great help with check in. I…

HydraFacial
Terri11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sarah Potter was my esthetician. She always does a fantastic job! She definitely knows her stuff! The staff are very nice and make you feel at home! The whole office is very clean

DermaplaningHydraFacial
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great services and staff from the moment you walk in!

DermaplaningHydraFacial
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing results! Started seeing Sarah P. in September and my face looks and feels incredible!!! My niece just yesterday asked me why my face looks different, when I asked what she meant she said, I don't know, like you look younger....She got a big hug after that comment, ha! I wanted my face to be fixed after one…

Chemical peelsHydraFacialMicroneedling
OxanaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply the best! Ashley always takes fantastic care of my skin. She knows what it needs and how to treat it so well. The facility also offers the best membership program with a lot of perks. Jenny has amazing hands for all injectable treatments. The whole place is a vibe; their customer service is top-notch. Highly…

BOTOX treatmentsChemical peelsHydraFacial

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

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