Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Luxe Lounge Medspa

Lexington-Fayette, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 161 medical spas · 5.0★ from 525 Google reviews

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Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Luxe Lounge Medspa is better than 100% of medical spas.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than 100% of medical spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxe Lounge Medspa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Luxe Lounge Medspa is better than —% of medical spas.–
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Reviews for your job

Customers hired Luxe Lounge Medspa for 8 kinds of job.

Luxe Lounge Medspa for microneedling

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Microneedling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Microneedling”

Denice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had nothing but excellent experiences during the two years I’ve been coming to Luxe Lounge. I’ve had multiple treatments with Sarah and recently saw Nicole when Sarah was fully booked. I’m so happy to now have two go-to aestheticians I can trust with my skincare needs. Sarah has been wonderful to work with…

HydraFacialAcne facialMicroneedling
Jaclyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Korey G. was so helpful and kind. She clearly explained everything and was open to any questions. As well as the front desk, she was informative and friendly. I highly recommend Korey and Luxe in general, great prices and great people!

Reasonable priceMicroneedling
JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic personal service and dedication to customer satisfaction! I would not hesitate to recommend Luxe Lounge Medspa for anything you need. After a recent microneedling, I had something minor and texted a pic—immediate response and Anna scheduled a follow up just to be sure everything was fine. I’ve been to…

Great priceMicroneedling
SarahLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These ladies are absolutely fantastic! So sweet, kind, and wonderful people! I have had exceptional experiences each time I’ve been there, regardless of who I see. I highly recommend them!

Great priceLip fillersHydraFacialMicroneedling
Let’sLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loyal client of 6 years. I highly recommend the VIP monthly membership with Ashley Holdclaw, she is amazing!! I am 59 and monthly facials have really stopped my aging appearance. I alternate monthly Hydrafacial and Oxegeno facial and 3rd month do microneedling. My skin is better now than my 40’s!! I get…

Great priceHydraFacialMicroneedlingDermaplaning
Ashleigh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sarah has transformed my skin! I refuse to miss my monthly appointment. I’ve been to other, similar spas and Luxe Lounge is not only the best for service and treatments, but their VIP membership is amazing and the price point is beyond reasonable. 10 stars!!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Dakota4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Incredible service, location, and the sweetest staff! Highly, highly recommend.

Reasonable priceMicroneedlingService not listed
Kallye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I LOVE Luxe! My girl Nicole always makes sure I’m taken care of and has the best recommendations for what I need. She also is the sweetest and the hour goes by too quickly! I love that Derma plane is included in the facials because it makes such a difference. The atmosphere is top notch. Would recommend to everyone!!

Reasonable priceHydraFacialMicroneedlingChemical peels
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

LuxeLounge has truly changed my skin for the better. The staff is incredible and attentive. The VIP plan option really makes everything affordable as well!

Reasonable priceHydraFacialMicroneedlingService not listed
TaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rachel was amazing with my Botox—always professional, kind, and made me feel so comfortable. She will definitely be missed! I’ve also had microneedling and HydraFacials with Madi, and I couldn’t be happier. She’s so sweet, informative, and makes the whole process easy and enjoyable. I also really appreciate that…

Great priceHydraFacialMicroneedlingBOTOX treatments
Wilma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down the BEST Medspa I have ever stepped into !! If I'm a lyin I'm a flyin and I ain't got wings ! The staff are just amazing . Knowledgeable and kind . They listened to my concerns and together we came up with a plan that works for me. My skin has never looked better in the short time I have been a patient.…

BOTOX treatmentsDermaplaningHydraFacial
Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband found this place and made me my first appointment. The entire staff is very kind and helpful. They answered all my questions and the services are perfect!!

BOTOX treatmentsMicroneedling
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been getting facials, microneedling, and brow tinting services from Ashley for probably close to a year now. She's extremely knowledgeable about skin care, and makes my visits so enjoyable! My skin's texture has greatly improved in the time I've been going to Luxe Lounge. Honestly, the whole team is amazing and…

DermaplaningMicroneedling
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing results! Started seeing Sarah P. in September and my face looks and feels incredible!!! My niece just yesterday asked me why my face looks different, when I asked what she meant she said, I don't know, like you look younger....She got a big hug after that comment, ha! I wanted my face to be fixed after one…

Chemical peelsHydraFacialMicroneedling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial47—
BOTOX treatments40—
Dermaplaning36—
Lip fillers23—
Dysport treatment14—
Microneedling14—
Chemical peels9—
Acne facial5—

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