Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
LVG Electrical & Communications logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%71+18.5Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty63−3.7Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

LVG Electrical & Communications

Sunset Hills, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 34 cctv installation services · 4.9★ from 92 Google reviews

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Report card

Percentile vs other cctv installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LVG Electrical & Communications is better than 86% of cctv installation services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LVG Electrical & Communications is better than 71% of cctv installation services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LVG Electrical & Communications is better than 99% of cctv installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LVG Electrical & Communications is better than 100% of cctv installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LVG Electrical & Communications is better than 63% of cctv installation services.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LVG Electrical & Communications is better than —% of cctv installation services.–
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Reviews for your job

Customers hired LVG Electrical & Communications for 8 kinds of job.

LVG Electrical & Communications for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8

All 7 Google reviews tagged “Installation”

Sally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was so friendly, professional, and skilled at installing our new lighting fixture! We appreciated him and his work.

InstallationLight fixture repair+ Responsiveness+ Punctuality+ Quality
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was interested in doing solar since I have high efficiency heat pumps units. I contacted LVG and John came out and laid out the process and how solar works. Made it easy to understand and made the whole process very simple. Enjoying the savings and the way the solar panels look on our roof. Would highly recommend using LVG for your solar needs.

InstallationService not listed+ Professionalism
Shanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have worked with David at Low Voltage for several years. He has helped to install my camera system in a large private school. David is always professional, helpful and extremely knowledgeable. Today, he finished installing the last few cameras around the building and made sure I was happy with everything. He is…

Installation+ Responsiveness+ Punctuality+ Quality
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our company used LVG electrical to install a solar site for us. The crew was knowledgeable, professional, early to the job and above else, so easy to work with. They finished the job ahead of schedule and we plan to use them again.

Installation+ Quality
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I work as a PM for a large security company and had to scramble to find local help with an installation that went south and now, LVG is my go to for the state of Missouri. They were able to really jump in and save the project here. Steve was my point of contact on site although i found all the technicians were very professional, friendly and knowledgeable.

Security system installationInstallation+ Responsiveness+ Punctuality+ Quality
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex and his son Josh were great. Knowledgeable, experienced, friendly, and professional. We had our electrical service panel replaced, and Alex took his time explaining the installation process to me. Both very engaging answering my questions. Job was very well coordinated with the electric company, and within a…

Installation+ Responsiveness+ Punctuality+ Quality
Wallace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch installation12—
Installation7—
Security system installation6—
Light fixture installation5—
Fan installation5—
Electrical outlet & switch repair3—
Light fixture repair3—
Electrical panel replacement or upgrading2—

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