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LVG Electrical & Communications

Electrician · Sunset Hills, MO · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%71+18.5Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty63−3.7Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 34 cctv installation servicesPosition by Experts Score among all companies we track in this category. · better than 30%
4.9 ★★★★★ 92 Google reviews · 24 photos
98%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
7.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Sep 2026latest review

LVG Electrical & Communications at a glance

Google reviewers rate LVG Electrical & Communications 4.9 out of 5 based on 92 reviews, with the owner responding to only 2% of them. Customers frequently highlight punctual arrivals, professional communication, and reasonable pricing for services including camera systems, panel replacements, and residential wiring. While most praise the efficient and courteous nature of the work, a few low-star comments allege inadequate workmanship in condo complexes and a lack of accountability for recurring electrical failures.

  • Google rating: 4.9 out of 5 from 92 reviews (98% five-star).
  • Reviews on this page: 92 Google reviews (87 with written comments, 6 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: September 19, 2026.
  • Service: CCTV Installation serving Sunset Hills, Missouri.

Data from Google, last updated November 1, 2026.

Score profile vs other cctv installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction86Reliability71Craft & service99Value100Momentum63Replies to reviews–Satisfaction: 86 (median 90)Reliability: 71 (median 87)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 63 (median 100)
This companyCctv Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LVG Electrical & Communications: 86/100 on this factor. Category median: 90.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LVG Electrical & Communications: 71/100 on this factor. Category median: 87.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LVG Electrical & Communications: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LVG Electrical & Communications: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LVG Electrical & Communications: 63/100 on this factor. Category median: 100.B
63
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–

Bar = this company · dark tick = category median.

Star ratings

92 Google reviews we collected

  • 5 stars9098%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 87 written reviews

  • Praise16598%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5030%
  • Speed & response3320%
  • Would recommend3018%
  • Quality & results2314%
  • Communication148%
  • Price & value148%
  • Honesty & trust42%

What customers talk about

We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “John Anthony was the best most helpful guy I have met in a long time .”
  • “They were prompt to the minute for the scheduled appointment.”
  • “I highly recommend the service of this company, great customer service , anytime I call for a question or ask for a service , they are there with a smile .”
  • “Jeff is responsive, knowledgeable and detail oriented.”
  • “I explained exactly what my vision was and they went above and beyond!”
  • “…ge of the electrician was superior and the recommendations were 150% reasonable and exactly what we were looking for for kitchen lighting and hot tub…”
  • “I wasn’t upsold, and no surprises - honest and smart suggestions were given.”

People customers mention

  • Ashley 11 reviews
  • Alex 7 reviews
  • Josh 4 reviews
  • Brandon 3 reviews
  • Voltage 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired LVG Electrical & Communications for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kimberly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John Anthony was the best most helpful guy I have met in a long time .. We thought we needed major repair to our camera system . He found the issue in minutes showed me how it worked and we were back and running !! Awesome

Robyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were prompt to the minute for the scheduled appointment. He jumped right in to troubleshoot a residential dishwasher power issue, a fussy bathroom outlet, and he even ran the power for a kitchen island installation to wrap up the surprisingly short service call. I wasn’t upsold, and no surprises - honest and…

fouad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I highly recommend the service of this company, great customer service , anytime I call for a question or ask for a service , they are there with a smile .

Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have used LVG's services since 2019. They were part of the remodeling team for our Kitchen and I would highly recommend them.

Customer photo from Patricia's reviewCustomer photo from Patricia's reviewCustomer photo from Patricia's reviewCustomer photo from Patricia's review
CHRISLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently had Hikvision cameras installed, and I’m very satisfied with the overall performance and quality.

Adrian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I forgot what its called, i think its called a rising thats connected to my house that got broken,these guys came out and did a professional job putting up a new one for me,waited till ameren showed up to hook my power back up. Everything went well, i would recommend these guys

Photos

Customer reviews

4.9 ★★★★★ 92 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kimberly Becker12 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John Anthony was the best most helpful guy I have met in a long time .. We thought we needed major repair to our camera system . He found the issue in minutes showed me how it worked and we were back and running !! Awesome

Robyn Stewart1 reviewTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were prompt to the minute for the scheduled appointment. He jumped right in to troubleshoot a residential dishwasher power issue, a fussy bathroom outlet, and he even ran the power for a kitchen island installation to wrap up the surprisingly short service call. I wasn’t upsold, and no surprises - honest and smart suggestions were given. I’m grateful that the LVG team was there for me.

fouad fahsi3 reviewsTotal number of Google reviews fouad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend the service of this company, great customer service , anytime I call for a question or ask for a service , they are there with a smile .

Patricia Kos2 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used LVG's services since 2019. They were part of the remodeling team for our Kitchen and I would highly recommend them.

CHRIS ATHANASIADISLocal Guide · 22 reviewsTotal number of Google reviews CHRIS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had Hikvision cameras installed, and I’m very satisfied with the overall performance and quality.

Adrian Thomas8 reviewsTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I forgot what its called, i think its called a rising thats connected to my house that got broken,these guys came out and did a professional job putting up a new one for me,waited till ameren showed up to hook my power back up. Everything went well, i would recommend these guys

Nelson Greene8 reviewsTotal number of Google reviews Nelson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely no issues, total satisfaction with all services to date.

stephanie starLocal Guide · 42 reviewsTotal number of Google reviews stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jeff is responsive, knowledgeable and detail oriented.

George Jreije1 reviewTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The group did a great job helping with an untraditional project. We really appreciate their work!

Joseph Biancardi2 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LVG did an awesome job! They were caring and very efficient with quality of work coming first before anything else. We couldn’t be happier that we now have the appropriate outlets needed for our porch! I can’t thank them enough! Scott & Marileste

LVG Electrical & Communications on Google Maps →

Business details