Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers for Lynx Systems LLC in New Haven, CT, give the company a 5/5 rating based on 103 reviews. Customers frequently highlight the technicians' punctuality, friendly demeanor, and clear communication regarding fire protection, security, and smart home systems. Many note that the team responds quickly to calls and explains system operations thoroughly. Pricing is described as reasonable, and the installation process is often characterized as efficient and clean. No recurring criticisms appear in the provided excerpts, which consist entirely of five-star feedback praising the company's reliability and technical expertise.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Bar = this company · dark tick = category median.
103 Google reviews we collected
Phrases our text analysis found in 89 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was friendly, efficient with his work, and happy to answer all of our questions about how to run the system.”
“Whenever we call they respond quickly and know exactly what they’re doing, and they take the time to explain things clearly.”
“I highly recommend them for any business looking for reliable security and tech solutions!”
“Our service technician did a wonderful job replacing our batteries reapplying a sensor and making sure the system was all set”
“He was friendly, efficient, and very knowledgeable—explained everything clearly and made the process easy.”
“It’s rare to find a company this responsive and reliable, and we’re glad to have them on our side.”
“I felt the pricing was so reasonable for what we purchased.”
praise complaint · found by our text analysis, Google review wording unchanged.
Shem was fantastic! He was friendly, efficient with his work, and happy to answer all of our questions about how to run the system.
We’ve worked with Lynx Alarm for a while now and they’ve been great. Mike and Justin stand out every time. Whenever we call they respond quickly and know exactly what they’re doing, and they take the time to explain things clearly. They make every service call easy. It’s rare to find a company this responsive and…
I could not recommend Lynx Security enough! Paul helped us settle on a plan that fit our home and our budget, and had a great team come over for a seamless set up. I was worried the app would be complicated, but it’s super easy and the team helps you learn how to use it. We’ve had a few tiny hiccups with the system…
Very reliable organization and great knowledge depth across all of our low voltage needs from fire alarms, security and audio systems
Casey arrived and installed two new door contacts; I had new doors installed recently. He did it quickly. funny thing, I figured he would be here all day running wires through the attic, but no it’s all wireless now, pretty neat.
I had a system installed by Erik. He is amazing and knows his stuff. He’s also a very nice person and goes above and beyond to make sure you are happy with the system and install. He leaves your home neat and clean. He is always available to chat if there is an issue… which is very rarely. I highly recommend them!
5.0 ★★★★★ 103 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Shem was fantastic! He was friendly, efficient with his work, and happy to answer all of our questions about how to run the system.
I am highly satisfied with the service and the expertise provided.
We’ve worked with Lynx Alarm for a while now and they’ve been great. Mike and Justin stand out every time. Whenever we call they respond quickly and know exactly what they’re doing, and they take the time to explain things clearly. They make every service call easy. It’s rare to find a company this responsive and reliable, and we’re glad to have them on our side. Highly recommend Lynx Systems LLC.
good service not delay and v efficient work
Erik has been great in getting us set up in our new smart home.
Excellent service and polite always. In Lynx we trust!
I could not recommend Lynx Security enough! Paul helped us settle on a plan that fit our home and our budget, and had a great team come over for a seamless set up. I was worried the app would be complicated, but it’s super easy and the team helps you learn how to use it. We’ve had a few tiny hiccups with the system and the help team is able to resolve very quickly. Lynx is the best!
Very reliable organization and great knowledge depth across all of our low voltage needs from fire alarms, security and audio systems
Hi Dave, Thank you, we appreciate you taking the time to leave us a review. we're here whenever you need us. — lynx systems | 888-841-2815
Casey arrived and installed two new door contacts; I had new doors installed recently. He did it quickly. funny thing, I figured he would be here all day running wires through the attic, but no it’s all wireless now, pretty neat.
David- Thank you, we appreciate you taking the time to leave us a review. casey's the man, and you're right, wireless has come a long way. no more running cable through the attic all afternoon. glad the new door contacts are dialed in and protecting the place. anything you ever need, we're here. — lynx systems team | 888-841-2815
I had a system installed by Erik. He is amazing and knows his stuff. He’s also a very nice person and goes above and beyond to make sure you are happy with the system and install. He leaves your home neat and clean. He is always available to chat if there is an issue… which is very rarely. I highly recommend them!
Hi Susan, Thank you so much for your kind words and for trusting us with your system installation. We’re proud to have Erik on our team — he truly cares about delivering not just great technology, but a great experience from start to finish. At Lynx Systems, we believe security and smart home solutions should be seamless, professional, and leave your home just as clean as we found it. Knowing you felt taken care of means everything to us. We’re always here if you need anything. Thank you again for the recommendation — it truly means a lot! — The Lynx Systems Team
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
