How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREM.A.S. Towing & Recovery
Apex, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 172 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired M.A.S. Towing & Recovery for 6 kinds of job.
M.A.S. Towing & Recovery for car towing
Clear ✕All 30 Google reviews tagged “Car towing” · showing 20
After waiting over 3 hours for AAA to show up and tow my car, I gave up and called M.A.S. Towing & Recovery. Eric arrived within 15 minutes. He was professional, knowledgeable and very pleasant. Based on our interaction, I decided to cancel my long-standing membership with AAA and look to M.A.S. for future service.…
In an incredibly stressful and scary time for me after an accident, M.A.S towing was kind, professional, and generous with their time. The owner went out of his way to ensure I was safe and understood the process after the tow. I’m so grateful to know they exist, and will continue to recommend them to others. Thank you!
Communication was outstanding, service was as expected. Thank you
These two were outstanding!!! If I could give more than 5 stars I would. I was on my way to get food when I broke down, and they even went back to the restaurant and delivered my food for me at no extra cost. They know what they are doing both professionally, and they are fantastic human beings.
I had a very pleasant experience ! Very professional. The owner’s kindness is what meant the most during this stressful time. Thank you for excellent customer service!
M.A.S. was wonderful. When you get hit by another car, it’s good to know there are tow services that will not only tow you, but also talk you through the process of what will happen with insurance, and the steps you need to take. Their communication was awesome, and they were very accommodating when I needed to grab…
Towing your vehicle after it dies in the middle of a busy roadway, is a stressful occasion, to have it towed by a family owned owner operated team, is a gem for a customer although I wasn’t charged for it, they made an old uptight military guy feel relaxed. And did the very best they could under the circumstances…
Fabulous experience! They were super friendly and prompt and had great prices. No one wants a tow. But if you need one I’d highly recommend this small business. They were excellent!
They went above and beyond. Felt like family. And priced right!
Great and easy to work with
Save the number to your phone. Cecile and Eric are very helpful and provided and excellent service
Cecile & Eric were wonderful! Eric is very skilled at his job It was pleasure doing business with them
Very nice people, very helpful and answered all my questions. We had zero trouble with them.
Very professional quick response time
"I was very impressed with this towing company. They were able to arrive on very short notice, and they kept me updated throughout the process. My car was towed safely and arrived at the mechanic's shop without a scratch. I highly recommend their professional service."
MAS Towing was really helpful. When ever you are in an accident there is a slot of stess in the moment. MAS did a great job of clearly help me understand what they were doing were the Vehicle would be going and the next steps I should consider. They were also easy to work with and I would recommend them to others.
Wonderful people and great service, was in a accident just recently. Not only did they provide excellent customer service but they gave me a lift. Handled everything with care and were very straightforward.
Great customer service from the person that I spoke to on the phone with and the tow driver. They saved the day by showing up quickly and provided a very professional service.
MAS Towing & Recovery could not have been better to work with after a recent accident requiring a tow. Cecile showed up very quickly and was extremely compassionate, responsive, and customer-oriented throughout the process. I honestly felt like she was looking out for my best interest, which I wish was more common…
Thank you for helping me get this "abandoned car" off my property. You were a blessing. Great job and fast response.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 30 | — |
| Battery service | 3 | — |
| Special vehicle towing | 3 | — |
| Battery | 3 | — |
| Local hauling | 2 | — |
| Long distance hauling | 2 | — |