Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
M&L Hauling & Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

M&L Hauling & Junk Removal

Summerfield, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 102 hauling services · 5.0★ from 125 Google reviews

📞 Call (336) 255-7691Request a call backWebsite ↗

Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&L Hauling & Junk Removal is better than 98% of hauling services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&L Hauling & Junk Removal is better than 98% of hauling services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&L Hauling & Junk Removal is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&L Hauling & Junk Removal is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&L Hauling & Junk Removal is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M&L Hauling & Junk Removal is better than —% of hauling services.–
—

Reviews for your job

Customers hired M&L Hauling & Junk Removal for 6 kinds of job.

M&L Hauling & Junk Removal for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 67

All 8 Google reviews tagged “House & garage cleanouts”

Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had M&L Hauling and Junk removal come and help me clean out my garage! I had a ton of things I needed to get rid of and have taken to the dump. They did a great job in helping me with this project and left my garage looking spotless. Had great communication, fast responses, and the BEST customer service! Very…

House & garage cleanouts+ Quality
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and his guys did an excellent job cleaning out a house and storage buildings for me so I could put the house on the market to sell. They showed up on time and kept me informed on how everything was going. Highly recommend them!

Appliance removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
ShirleneLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick has done a few jobs for us and I cannot tell you how pleased we are with the quality of his work, his professionalism and the integrity of his work. His company is dependable, throrough and tireless! They work until the work is done, period. I highly recommend Nick Lilly and his crew for any and all work you…

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Really great company to work with. They provided us a quote within hours of the request and got us on the schedule quickly. From there, they removed sheds and a carport from our property within a day. We highly recommend using M&L Hauling.

Junk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Sabrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was great. Dropped off dumpster and picked up. He was nice and very professional. Business in Reidsville, NC and came to Danville, VA.

Furniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

M&L was prompt to schedule and arrived exactly on time. They were very professional and courteous. They cleaned out my basement in record time and swept the floor. I would highly recommend this company and will use them again.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Myles11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal10—
House & garage cleanouts8—
Yard debris removal5—
Appliance removal & disposal4—
Furniture removal4—
Trash removal & disposal2—

Compare with

Hauler At Me Junk Removal / Demolition logoHauler At Me Junk Removal / DemolitionExperts Score 100Summerfield · 5.00★Junk Raider - Junk Removal of Greensboro, NC logoJunk Raider - Junk Removal of Greensboro, NCExperts Score 100Summerfield · 5.00★TCC Junk Removal logoTCC Junk RemovalExperts Score 99Summerfield · 4.98★