Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Customers consistently praise the company for punctual arrivals, efficient work, and reasonable pricing across various services including junk removal, dumpster rentals, and estate cleanouts. Reviewers highlight clear communication, quick response times to inquiries, and professional, courteous behavior from the staff. The owner actively engages with feedback, replying to the vast majority of reviews. One low-star review criticizes the payment process, noting repeated calls and texts for immediate payment when the customer could not be present to settle the bill on the day of service.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
125 Google reviews we collected
Phrases our text analysis found in 109 written reviews
How often each topic comes up in the written reviews
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Got here when he said he wood, an was very respectful.”
“Two nice guys, arrived on time, worked efficiently and the price was reasonable.”
“We would most certainly hire them again and recommend them highly for not just moving furniture but for any of the jobs listed above in Nick’s bio.”
“Was very thorough in evaluating the job, and gave the lowest estimate.”
“Nik Was very helpful, The pricing was very fair and affordable… I would definitely use them again!”
“A little on the pricey side but otherwise great service”
“They responded to my contact form submission quickly, were available within my requested time frame, and were professional and courteous in their communication.”
“Nick was upfront with pricing and able to do exactly what he said they would do and more!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired M&L Hauling & Junk Removal for 6 kinds of job. Pick one to see what they paid and said.
They done a very good job at a reasonable price. Got here when he said he wood, an was very respectful.
Two nice guys, arrived on time, worked efficiently and the price was reasonable. Would definitely recommend them.
Came very promptly to give an estimate. Was very thorough in evaluating the job, and gave the lowest estimate. The job was also done very promptly and carefully. No complaints of any kind. I would definitely use M&L again
I would highly recommend this company. Prompt and on time and Nick went above what was asked if him
I had M&L remove an old couch from my house. They responded to my contact form submission quickly, were available within my requested time frame, and were professional and courteous in their communication. The day of, they arrived on time and the removal was quick and efficient. Nick & the young man assisting him…
they were on time, very polite. Did an excellent job removing all the Old Fencing I highly recommend them. Nik Was very helpful, The pricing was very fair and affordable… I would definitely use them again!
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 10 | — |
| House & garage cleanouts | 8 | — |
| Yard debris removal | 5 | — |
| Appliance removal & disposal | 4 | — |
| Furniture removal | 4 | — |
| Trash removal & disposal | 2 | — |
5.0 ★★★★★ 125 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They done a very good job at a reasonable price. Got here when he said he wood, an was very respectful.
Thank you Tony!
Two nice guys, arrived on time, worked efficiently and the price was reasonable. Would definitely recommend them.
Came very promptly to give an estimate. Was very thorough in evaluating the job, and gave the lowest estimate. The job was also done very promptly and carefully. No complaints of any kind. I would definitely use M&L again
Thank you, Maureane, for your kind words! We're thrilled to hear that you appreciated our promptness, thoroughness, and competitive pricing. It's wonderful to know you were satisfied with our work. We look forward to helping you again in the future!
I would highly recommend this company. Prompt and on time and Nick went above what was asked if him
Lori, thanks so much for the recommendation and for mentioning Nick’s prompt, on-time service and extra effort. We’re delighted to hear that and truly appreciate your support.
These guys were the most polite professionals. I highly recommend them.
Kim, thank you for the recommendation, and we’re so pleased to hear our team came across as polite professionals. We truly appreciate your support.
I had M&L remove an old couch from my house. They responded to my contact form submission quickly, were available within my requested time frame, and were professional and courteous in their communication. The day of, they arrived on time and the removal was quick and efficient. Nick & the young man assisting him were very kind and even helped me with an issue with my screen door. Would certainly recommend & would utilize again.
Thank you, Tiffany, for your wonderful feedback! We're delighted to hear that Nick and our team provided efficient and courteous service. It’s great knowing we could assist with your couch removal and screen door issue. We look forward to helping you again in the future. Your recommendation means a lot to us!
they were on time, very polite. Did an excellent job removing all the Old Fencing I highly recommend them. Nik Was very helpful, The pricing was very fair and affordable… I would definitely use them again!
Thank you Marie!
My Realtor, Kathy Haines, seems to know all the best people to contact when excellent assistance is needed and pronto! So I have her to thank for recommending this fantastic business to me when I was in need of assistance moving a room of furniture, as well as a refrigerator and heavy tool chest, on short notice. M&L to the rescue! Nick responded quickly to my inquiry, offered several options within a week to choose from and provided amazing service to our family today. He and Damian worked incredibly well together as a team and took great care with all of our items (no damage whatsoever to our belongings or our freshly painted walls). It’s such a pleasure to work with people like these guys, who have obviously fine-tuned their process over many years. You can tell that they really know what they’re doing, and I hope they know how very much we appreciated what they accomplished for us today. We would most certainly hire them again and recommend them highly for not just moving furniture but for any of the jobs listed above in Nick’s bio. These are people you can count on to do the job RIGHT, from start to finish!
Thank you so much Lisa! We are so glad we could help you move right here in Greensboro nc! We are always happy to help
Nick and his assistant did a fantastic job on my yard. I had old shed, chicken coup, big burn pile and a lot of junk in my storage building, left by previous owner. They made my back yard enjoyable and safer for us and our two yorkies. Thank you guys. Im so happy with the job you did and highly recommend their service to anyone. Thank you guys.
Pat, thanks so much for your thoughtful words—we’re so pleased to hear Nick and his assistant made your backyard safer and more enjoyable, especially with the old shed, chicken coop, burn pile, and storage junk cleared out. We truly appreciate your recommendation and support.
Amazing guys to deal with very nice and respectful and great prices ! I will be using them again
Dylan, thanks so much for your kind words about our respectful team and great prices. We’re delighted to hear it and truly appreciate your support.
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
