Experts Reviews · Company report
M&M Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

M&M Garage Doors

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 3,248 Google reviews

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&M Garage Doors is better than 98% of garage door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&M Garage Doors is better than 98% of garage door repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&M Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&M Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&M Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M&M Garage Doors is better than 99% of garage door repair services.A
99

Reviews for your job

Customers hired M&M Garage Doors for 4 kinds of job.

M&M Garage Doors for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.197
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 197 Google reviews tagged “Customer support” · showing 20

Extraordinary6 hours ago★★★★★

Hi I am pleased to give Charles Johnson 5 Stars and a full salute 🫡 He is very knowledgeable, professional, skillful, patient, exceptional customer service and a great sense of humor. 😂 He installed a whole new garage door system. My wife and I were happy and pleased with Charle's work. If further service was ever…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Devon installed our new LiftMaster opener and did a great job explaining the necessary equipment and how to operate the new controls through the myQ app, as well as still using the traditional buttons. Thanks Devon!!

Reasonable priceCustomer supportGeneral repairs & installation
Kristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

M&M was quick to come out and replace my broken garage spring. They were able to get me in sooner than expected and had great communication. The technician that came out, Kyle, clearly explained everything he was doing and talked through the options and helped me make the best choice. Definitely would recommend them.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Devon did an excellent job installing a new liftmaster door opener and track system in our garage. Operation is so quiet we can hardly tell when it's opening or closing now. Very pleased with the outcome.

Reasonable priceGarage door consultationCustomer support
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devon and Mike completed a spring installation and a set of upgraded roller wheels, very promptly and professionally. Hiring any other garage door service team would be a silly mistake as this is the only one worth your time and money. Don’t be ridiculous. Call MandM.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
AshleyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devon & Jacob did a great job tuning up and adding some adjustments to make our garage much safer! It wasn’t closing before and now it is! Thanks so much!

Not sureGarage door consultationCustomer support
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kyle and Mike did a fine job of installing our new garage door motor.

Reasonable priceGarage door consultationCustomer support
EB7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Danny was very nice and kind when he came to my house and fixed the snapped garage door belt that was causing the jam, and now the garage door works perfectly.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
AleeceLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Kenneth was prompt, communicated everything so well, and did excellent work installing our new garage door opener. Very happy with his services. Totally recommend! Thanks so much!

Garage door consultationCustomer supportGeneral repairs & installation
Walt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

5 Stars — Exceptional Service from Danny Emerson at M&M! I can't say enough good things about Danny Emerson and the exceptional service we received from M&M. From the moment Danny arrived, he was professional, courteous, knowledgeable, and genuinely kind. He took the time to assess our garage door issues, clearly…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Tony17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nick did a great job. Fast and efficient. Very professional.

Great priceCustomer support
Michi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

What a great experience…my garage door broke the night before M&M rep Devon was on time, knowledgeable, informative and completed the work in a timely manner. Very positive experience all around. Thank you

Reasonable priceGarage door consultationCustomer support
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We installed a new garage door opener using M&M Garage Doors last year and they did a great job. Today we had an issue with the door closing and they sent a technician out to us on the same day. Devon was the technician they sent and he was polite, knowledgeable and had us up and running quickly. Turned out the…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
ChristelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

We always use M and M. Reliable and timely. Jeff is awesome!

Garage door consultationCustomer supportGeneral repairs & installation
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent

Reasonable priceGarage door consultationCustomer support
kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Larry was so great, very helpful would highly recommend him to everyone.

Great priceGarage door consultationCustomer support
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeffery did an amazazing job.He explained everything he needed to do.

Reasonable priceCustomer supportGeneral repairs & installation
I1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ricky called me promptly to let me know his arrival time and was right on time. He quickly assessed and fixed the problem and went the extra mile when I asked him to do me a favor that was not part of the problem that I asked for service.

Customer support
FarazLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kenneth repaired my garage door with professionalism and did a thorough job. I’m really happy and satisfied with the work. If you’re looking for quality service, ask for Kenneth—highly recommend!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Alice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeff did an excellent job severing my needs. Very professional.

Great priceCustomer support

Show more customer support reviews (177 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 58%Overpriced 1%Not sure 6%

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