How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREM&M Garage Doors
Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 3,248 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired M&M Garage Doors for 4 kinds of job.
M&M Garage Doors for customer support
Clear ✕All 197 Google reviews tagged “Customer support” · showing 60
Hi I am pleased to give Charles Johnson 5 Stars and a full salute 🫡 He is very knowledgeable, professional, skillful, patient, exceptional customer service and a great sense of humor. 😂 He installed a whole new garage door system. My wife and I were happy and pleased with Charle's work. If further service was ever…
Devon installed our new LiftMaster opener and did a great job explaining the necessary equipment and how to operate the new controls through the myQ app, as well as still using the traditional buttons. Thanks Devon!!
M&M was quick to come out and replace my broken garage spring. They were able to get me in sooner than expected and had great communication. The technician that came out, Kyle, clearly explained everything he was doing and talked through the options and helped me make the best choice. Definitely would recommend them.
Devon did an excellent job installing a new liftmaster door opener and track system in our garage. Operation is so quiet we can hardly tell when it's opening or closing now. Very pleased with the outcome.
Devon and Mike completed a spring installation and a set of upgraded roller wheels, very promptly and professionally. Hiring any other garage door service team would be a silly mistake as this is the only one worth your time and money. Don’t be ridiculous. Call MandM.
Devon & Jacob did a great job tuning up and adding some adjustments to make our garage much safer! It wasn’t closing before and now it is! Thanks so much!
Kyle and Mike did a fine job of installing our new garage door motor.
Danny was very nice and kind when he came to my house and fixed the snapped garage door belt that was causing the jam, and now the garage door works perfectly.
Kenneth was prompt, communicated everything so well, and did excellent work installing our new garage door opener. Very happy with his services. Totally recommend! Thanks so much!
5 Stars — Exceptional Service from Danny Emerson at M&M! I can't say enough good things about Danny Emerson and the exceptional service we received from M&M. From the moment Danny arrived, he was professional, courteous, knowledgeable, and genuinely kind. He took the time to assess our garage door issues, clearly…
Nick did a great job. Fast and efficient. Very professional.
What a great experience…my garage door broke the night before M&M rep Devon was on time, knowledgeable, informative and completed the work in a timely manner. Very positive experience all around. Thank you
We installed a new garage door opener using M&M Garage Doors last year and they did a great job. Today we had an issue with the door closing and they sent a technician out to us on the same day. Devon was the technician they sent and he was polite, knowledgeable and had us up and running quickly. Turned out the…
We always use M and M. Reliable and timely. Jeff is awesome!
Excellent
Larry was so great, very helpful would highly recommend him to everyone.
Jeffery did an amazazing job.He explained everything he needed to do.
Ricky called me promptly to let me know his arrival time and was right on time. He quickly assessed and fixed the problem and went the extra mile when I asked him to do me a favor that was not part of the problem that I asked for service.
Kenneth repaired my garage door with professionalism and did a thorough job. I’m really happy and satisfied with the work. If you’re looking for quality service, ask for Kenneth—highly recommend!
Jeff did an excellent job severing my needs. Very professional.
A giant thank you to Matt and Dylan!! Dylan was very knowledgeable and explained everything to me! He also got my garage door back on track and now it can close again!! My invoice today was $0!! I would highly recommend for any service you need and even new installation of a garage door!! Thank you from the bottom…
Working with M&M the minute I got in contact with them was absolutely flawless. Dylan arrived and was eager to help with replacing our 34 year old garage door opener. Once Dylan completed the installation along with replacing other vital components, it was a complete night and day difference. I highly recommend M&M…
As always M&M came right away and did the repair in a timely fashion. Danny was great.!
Ricky communicated right away, saying when he would arrive. He got here right on time and was very enthusiastic. He instilled confidence right away. He did a perfect job. Highly recommend him, M&M, and Costco.
Devin did an awesome job replacing what was broken and helped supply parts to fix a terrible squeaking noise as well. Garage door is good as new 🎉
Ricky was amazing and person able. Thank you
Jeff was out to look at my Garage door for a routine maintenance and discovered a couple items that were actually contributing to the noise and concern I had with it running rough. Explained everything to me and gave me the option on whether I wanted to have it addressed now or later, no pressure no upsell on…
Devon was very timely for my appointment. The phone calls updates were greatly appreciated. He explained the inspection process, recommended repairs and replacements for the garage door opener. Good service, very helpful and professional.
Devon was super. Very knowledgeable and informative. Made the old door operational, and set me up with a quote on a new garage door, giving me all the details.Very professional.
I had the best and fastest service from my man Larry Adams, very knowledgeable of the work and explained it all in detail before starting work. The work was very affordable and I even hit estimates for future work
MandM Garage Door company and Jeff was very professional, on time and explained in details for our garage door fix/new installation requirements/options. Highly recommended if you are in the service area. Thank you Jeff!
I had no idea who to call today to fix my door as it's been a while since my last repair. I called these guys and they almost immediately sent a technician out to access my repair. Dylan, came and he was an exceptional teck and walked me through several options for repair to my financial needs. I even had a active…
Maria was responsive, friendly and efficient in handling my initial call (I did have an issue submitting my online service request so I called after hours to confirm that it went through and surprisingly got a live person). She verified the details and was able to confirm an appointment via email with her…
Rese and Ricky were amazing & did a great job with installation. We love our sales rep Eddie too - he was not pushy and was able to show examples of everything in person & helped us out when we needed some changes to our order. I highly recommend using M&M. We requested a quote through Costco & this was the company…
From start to finish very professional. I am delighted with my new garage door !
Aaron was quick, professional and friendly.
Had a small issue with my garage door opener, called M@M garage doors and they sent someone out within a few ours. Their technician they sent out was Devon. I couldn't of been happier, he resolved the issue. Their customer service is top notch. Thanks again Devon
Danny
Very prompt and professional. Seamless replacement of old door. Very happy.
Austin show up on time and was very professional and courteous. My garage door was not closing properly and he repaired it very quickly, as well as some other underlying issues he brought to my attention that I didnt even notice ! He took the time to price quote new doors and motors for my next project . Overall im…
Devon was great. Very informative, and prompt. He walked me through everything.
Kyle is excellent tech
Great selections and prices. I would recommend TJ. He took the time to repair my garage door and walked me through the designs and colors that I wanted. You would not regret of this company! A plus!
Aaron and Brian were great in addressing my garage needs. They were getting old and needed updating.
Definitely a 5 Star Company! Would definitely recommend M&M Garage Doors! Very professional, neat and good explanation of details. I will use this company in the future. My tech (Austin) was amazing and my door is more smooth and quiet than when it was new!
Even was great. Extremely professional tech.
I had a. Excellent experience with my technician Dylan. He replaced my spring and bearings on my garage door. It sounds like a new garage door and should work better for years to come.
Jeff was FANTASTIC!! Knowledgeable, friendly, honest, and very skilled! Great experience!
Justyn did a great job! After 34 years the original garage door opener at my house finally died and he came out promptly to assess the situation, come up with a game plan, and install a new opener. He also came out a few days later to replace some of the springs and other parts of the door that had rusted over and…
Devon was very knowledgeable and answered all of my questions. Very good price and the door looks and sounds great!!
Austin appears to be professional and honest. Very communicative and easy and very calm and patient. Id recommend this company and Austin for consultation.
I appreciate the quality and service that I received yesterday with my garage door sensor, Kenneth was the best kind and sincere. Any future repairs? I will call you back. Thank you M & M Garage Doors.
Job was well done by a heart that was knowledgeable and told me everything that happened did a good job was on time , very good job done by Dan.
Great experience with Shaun today, very friendly and clearly explained options, what was covered in the repair and made our 50 year old garage door run great.
Danny Emmerson provided great same day service.
Dan was courteous, professional and efficient. Definitely recommend this company
Justyn worked hard to diagnose the problem with my garage door. He was thorough, friendly, and professional. I appreciated his service.
Austin was amazing and helped us every step of the way. Made sure to throughly explain everything and make sure we were always aware of what he was going to do before he did it. 100% would recommend this company and appreciate Austin for really treating us like family!
I had an unexpected garage door problem today. I called M&M and received an immediate in person answer from Katie, and an in person response from Devon within a few hours. The problem was diagnosed and we discussed the ways to extend the life of my opener system. Devon was knowledgeable and provided answers to…
Garrett was amazing, professional, and thorough. I really appreciated his service.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 777 | — |
| Garage door consultation | 546 | — |
| Customer support | 197 | — |
| Garage door design | 33 | — |