How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREM&M Garage Doors
Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 3,248 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired M&M Garage Doors for 4 kinds of job.
M&M Garage Doors for customer support
Clear ✕All 197 Google reviews tagged “Customer support” · showing 160
Hi I am pleased to give Charles Johnson 5 Stars and a full salute 🫡 He is very knowledgeable, professional, skillful, patient, exceptional customer service and a great sense of humor. 😂 He installed a whole new garage door system. My wife and I were happy and pleased with Charle's work. If further service was ever…
Devon installed our new LiftMaster opener and did a great job explaining the necessary equipment and how to operate the new controls through the myQ app, as well as still using the traditional buttons. Thanks Devon!!
M&M was quick to come out and replace my broken garage spring. They were able to get me in sooner than expected and had great communication. The technician that came out, Kyle, clearly explained everything he was doing and talked through the options and helped me make the best choice. Definitely would recommend them.
Devon did an excellent job installing a new liftmaster door opener and track system in our garage. Operation is so quiet we can hardly tell when it's opening or closing now. Very pleased with the outcome.
Devon and Mike completed a spring installation and a set of upgraded roller wheels, very promptly and professionally. Hiring any other garage door service team would be a silly mistake as this is the only one worth your time and money. Don’t be ridiculous. Call MandM.
Devon & Jacob did a great job tuning up and adding some adjustments to make our garage much safer! It wasn’t closing before and now it is! Thanks so much!
Kyle and Mike did a fine job of installing our new garage door motor.
Danny was very nice and kind when he came to my house and fixed the snapped garage door belt that was causing the jam, and now the garage door works perfectly.
Kenneth was prompt, communicated everything so well, and did excellent work installing our new garage door opener. Very happy with his services. Totally recommend! Thanks so much!
5 Stars — Exceptional Service from Danny Emerson at M&M! I can't say enough good things about Danny Emerson and the exceptional service we received from M&M. From the moment Danny arrived, he was professional, courteous, knowledgeable, and genuinely kind. He took the time to assess our garage door issues, clearly…
Nick did a great job. Fast and efficient. Very professional.
What a great experience…my garage door broke the night before M&M rep Devon was on time, knowledgeable, informative and completed the work in a timely manner. Very positive experience all around. Thank you
We installed a new garage door opener using M&M Garage Doors last year and they did a great job. Today we had an issue with the door closing and they sent a technician out to us on the same day. Devon was the technician they sent and he was polite, knowledgeable and had us up and running quickly. Turned out the…
We always use M and M. Reliable and timely. Jeff is awesome!
Excellent
Larry was so great, very helpful would highly recommend him to everyone.
Jeffery did an amazazing job.He explained everything he needed to do.
Ricky called me promptly to let me know his arrival time and was right on time. He quickly assessed and fixed the problem and went the extra mile when I asked him to do me a favor that was not part of the problem that I asked for service.
Kenneth repaired my garage door with professionalism and did a thorough job. I’m really happy and satisfied with the work. If you’re looking for quality service, ask for Kenneth—highly recommend!
Jeff did an excellent job severing my needs. Very professional.
A giant thank you to Matt and Dylan!! Dylan was very knowledgeable and explained everything to me! He also got my garage door back on track and now it can close again!! My invoice today was $0!! I would highly recommend for any service you need and even new installation of a garage door!! Thank you from the bottom…
Working with M&M the minute I got in contact with them was absolutely flawless. Dylan arrived and was eager to help with replacing our 34 year old garage door opener. Once Dylan completed the installation along with replacing other vital components, it was a complete night and day difference. I highly recommend M&M…
As always M&M came right away and did the repair in a timely fashion. Danny was great.!
Ricky communicated right away, saying when he would arrive. He got here right on time and was very enthusiastic. He instilled confidence right away. He did a perfect job. Highly recommend him, M&M, and Costco.
Devin did an awesome job replacing what was broken and helped supply parts to fix a terrible squeaking noise as well. Garage door is good as new 🎉
Ricky was amazing and person able. Thank you
Jeff was out to look at my Garage door for a routine maintenance and discovered a couple items that were actually contributing to the noise and concern I had with it running rough. Explained everything to me and gave me the option on whether I wanted to have it addressed now or later, no pressure no upsell on…
Devon was very timely for my appointment. The phone calls updates were greatly appreciated. He explained the inspection process, recommended repairs and replacements for the garage door opener. Good service, very helpful and professional.
Devon was super. Very knowledgeable and informative. Made the old door operational, and set me up with a quote on a new garage door, giving me all the details.Very professional.
I had the best and fastest service from my man Larry Adams, very knowledgeable of the work and explained it all in detail before starting work. The work was very affordable and I even hit estimates for future work
MandM Garage Door company and Jeff was very professional, on time and explained in details for our garage door fix/new installation requirements/options. Highly recommended if you are in the service area. Thank you Jeff!
I had no idea who to call today to fix my door as it's been a while since my last repair. I called these guys and they almost immediately sent a technician out to access my repair. Dylan, came and he was an exceptional teck and walked me through several options for repair to my financial needs. I even had a active…
Maria was responsive, friendly and efficient in handling my initial call (I did have an issue submitting my online service request so I called after hours to confirm that it went through and surprisingly got a live person). She verified the details and was able to confirm an appointment via email with her…
Rese and Ricky were amazing & did a great job with installation. We love our sales rep Eddie too - he was not pushy and was able to show examples of everything in person & helped us out when we needed some changes to our order. I highly recommend using M&M. We requested a quote through Costco & this was the company…
From start to finish very professional. I am delighted with my new garage door !
Aaron was quick, professional and friendly.
Had a small issue with my garage door opener, called M@M garage doors and they sent someone out within a few ours. Their technician they sent out was Devon. I couldn't of been happier, he resolved the issue. Their customer service is top notch. Thanks again Devon
Danny
Very prompt and professional. Seamless replacement of old door. Very happy.
Austin show up on time and was very professional and courteous. My garage door was not closing properly and he repaired it very quickly, as well as some other underlying issues he brought to my attention that I didnt even notice ! He took the time to price quote new doors and motors for my next project . Overall im…
Devon was great. Very informative, and prompt. He walked me through everything.
Kyle is excellent tech
Great selections and prices. I would recommend TJ. He took the time to repair my garage door and walked me through the designs and colors that I wanted. You would not regret of this company! A plus!
Aaron and Brian were great in addressing my garage needs. They were getting old and needed updating.
Definitely a 5 Star Company! Would definitely recommend M&M Garage Doors! Very professional, neat and good explanation of details. I will use this company in the future. My tech (Austin) was amazing and my door is more smooth and quiet than when it was new!
Even was great. Extremely professional tech.
I had a. Excellent experience with my technician Dylan. He replaced my spring and bearings on my garage door. It sounds like a new garage door and should work better for years to come.
Jeff was FANTASTIC!! Knowledgeable, friendly, honest, and very skilled! Great experience!
Justyn did a great job! After 34 years the original garage door opener at my house finally died and he came out promptly to assess the situation, come up with a game plan, and install a new opener. He also came out a few days later to replace some of the springs and other parts of the door that had rusted over and…
Devon was very knowledgeable and answered all of my questions. Very good price and the door looks and sounds great!!
Austin appears to be professional and honest. Very communicative and easy and very calm and patient. Id recommend this company and Austin for consultation.
I appreciate the quality and service that I received yesterday with my garage door sensor, Kenneth was the best kind and sincere. Any future repairs? I will call you back. Thank you M & M Garage Doors.
Job was well done by a heart that was knowledgeable and told me everything that happened did a good job was on time , very good job done by Dan.
Great experience with Shaun today, very friendly and clearly explained options, what was covered in the repair and made our 50 year old garage door run great.
Danny Emmerson provided great same day service.
Dan was courteous, professional and efficient. Definitely recommend this company
Justyn worked hard to diagnose the problem with my garage door. He was thorough, friendly, and professional. I appreciated his service.
Austin was amazing and helped us every step of the way. Made sure to throughly explain everything and make sure we were always aware of what he was going to do before he did it. 100% would recommend this company and appreciate Austin for really treating us like family!
I had an unexpected garage door problem today. I called M&M and received an immediate in person answer from Katie, and an in person response from Devon within a few hours. The problem was diagnosed and we discussed the ways to extend the life of my opener system. Devon was knowledgeable and provided answers to…
Garrett was amazing, professional, and thorough. I really appreciated his service.
Austin Bacon did a great job explaining what was needed he went over everything carefully with me we did test operations of door after he had replaced all necessary parts springs cables etc he is very knowledgeable and imparts information quite well I felt very confident in the job he did
Awesome my technician was great.He called &text me before arriving,he was on time,He has a great personality. appreciate his knowledge& professionalism.
Brian with M&M was a pleasure to work with. Very knowledgeable and a great communicator. He was on time and completed the work in a timely fashion. I would recommend M&M and Brian to my friends and family.
Larry came out quickly and was able to fix our garage door opener with a simple fix. Was very friendly. Even my dogs loved him. Would definitely recommend.
I had the pleasure of having Chris Richards come to our aid on a Sunday. He was professional, courteous, easy to work with, and did everything he could to help us. Between he and his manager, I am humbly grateful for the outstanding service and kindness that we received. I would recommend M & M Garage anytime!!! Thank you!!
M&M is always the best. They got my janky old door and opener working again! Special thanks to Jeff - great guy. Great service. Thank you!!
Danny was great! Attention to detail was spot on and upsold for items that made sense!
He did a great job with the replacement of my unit and explained all the maintenance requirements for my garage door.
Larry Adams provided great service and he was very knowledgeable personable and just a great person
Was a great experience. Devon Gard was the technician that performed the work. He took extra time to explain the work performed and recommendations for the future and maintenance. He was extremely helpful knowledgeable. Highly recommemd’
Brian was great. Very communicative, friendly and on time! I highly recommend M&M.
Austin did a great job.
I can’t say enough great things about M & M Garage Doors! From the moment I called, they were incredibly professional, responsive, and easy to work with. They were able to get me scheduled for an appointment very quickly, which was such a relief when I was having issues with my garage door. Their technicians, Angel…
Austin was here put up new opener and dealt with all questions in a very professional way.
Larry Adams was diligent, thorough and knowledgeable on the install. He's a great ambassador for his company. Very outstanding for one so young. Good products, too. I would highly recommend this company and service technician.
Danny was great. Explained everything, pleasant and did good work
Jeff B was an absolute pleasure to work with! My garage spring broke on Monday night, and M&M had it fixed and my garage back in action by Wednesday morning! Jeff talked me through the work he was going to do with extreme detail and made sure I understood the work he was going to do. Jeff only made recommendations…
Justin and Devin were great, informative and professional
Garrett did a great job. Explained issues/options. Very professional
Super job, Thanks Justin and Aaron!
Jeff was incredible 5* service!
Aaron made the entire consultation process easy and worthwhile. He explained his repairs every step of the way. We realized that our garage door needed some work, and he provided top-tier customer service. Cannot recommend Aaron and M&M enough - give them a call.
Jeff went the extra mile for our family! My husband is deployed overseas, and we heard some squeaking on our garage door; our sensor was also acting up. He made sure that he resolved the issues for both and completed a whole maintenance inspection on the door so that we wouldn’t have to worry. He also took the time…
Dylan Murphy was a great technician!!!
Jeff was my service technician. Called in advance before appointment to ensure efficiency. He was courteous, calm, and explained the replacement parts I needed. Everything was professional. I would recommend MandM Garage doors for service and don’t forget to ask for Jeff!!!!
I had garage door maintenance done. Great job, knowledgeable about all parts. On time and personable. I would definitely recommend.
Jeff was great and did good work on fixing my niece's broken garage door.
Jeff was awesome!
Kyle was fantastic. He was professional, courteous, and genuinely kind from start to finish. He took the time to explain everything clearly so I knew exactly what was going on and what needed to be done. The work was done efficiently and with great attention to detail. It’s not always easy to find someone you trust…
I called M&M because my garage door wouldn’t go down one night. I couldn’t imagine what was wrong because this opener was only 1 1/2 years old. After checking the eyes for any obstruction and found none, I also found my handheld remotes didn’t work either, yet batteries were less than a year old. I didn’t want to…
Great service overall. Kyle was incredibly thorough and informative throughout the whole service and very accommodating with our schedule. He was very quick and did a great job. Price was super reasonable for what we needed done.
Kyle at M&M Garage Doors was exceptional! Very professional, polite, knowledgeable guy! My father (retired Aerospace Engineer) met Kyle day one as I was working. Said, Kyle really knows his stuff and was great. Kyle replaced everything in record time, answered all questions and cleared up. My father came back day…
Garrett Faulk was our tech. He was very friendly and thorough. He explained everything to us. Our garage door working good now. Highly recommend him! Thank you, Garrett!
Great service from Kyle. Very helpful and accommodating
Great company, wonderful office staff, punctual and a good price. Morgan was thorough and knowledgeable, my door runs great
Jeff was WONDERFUL! Super friendly and efficient. I have had M&M come out to my house two times and both times I was happy with the technician. Jeff was a 10 star tech.
This was an amazing experience having M&M Garage Doors working on my project. Everything went smoothly and professionally. I received friendly and polite communication every step of the project. My technician, Kyle, was super friendly, knowledgeable and extremely helpful! What makes this company stand out is the way…
Kyle was polite an professional, appreciated that
Very knowledgeable very helpful
Feel like I gained a friend. Did quality work and cleaned up afterwards. More than satisfied.
Great company! They did what they said they would, when they said they would! Staff was friendly, knowledgeable & very helpful! Highly recommend them!!!!
Garrett did a excellent job providing detailed information on replacing our motor. Provided multiple options and explained each one with precision and professionalism.
Garrett at M&M Garage Door was great! He was not only knowledgeable, but also a pleasure to visit with while he was working. Thank you Garrett and M&M Doors!
Alex was very professional and thorough and answered all of my questions. Easy, fast install. Would highly recommend 👌
Had my garage install today and the two guys were amazing. Very efficient and knowledgeable. Extremely professional. I’d recommend M&M to anyone looking to repair or replace
M & M is an excellent example of how to create a relationship and treat people. Garrett is a gentleman and expert technician. The scheduler who booked the appointment was equally kind. The installers who I met a few blocks away are friendly and I could see performing quality work. The garage door repair was done…
I received garage door installation today. My appointment was between 8 and noon. Alex and Rese arrived by 08:30, introduced themselves and told me what to expect in the installation process. They started immediately and worked efficiently. They had the old, old steel door off and placed it on the front lawn.…
Overall great experience. Professional and explained options and issues well. Would highly recommend
Great service, explained everything so well. I’m happy that I reached out to this company.
Aaron was very professional and great to interact with. Having a new door installed tomorrow.
Kyle was very sweet and helpful. Professional and thorough.
Outstanding customer service and installation! TJ, Nick, and Alex were very professional, personable, and a pleasure to work with!
They offer high-quality work at fair prices, and their staff is incredibly friendly and helpful. I would definitely choose them again for any future garage repairs.
Jeff from M&M was absolutely fantastic!!! Great service and communication!! Would absolutely recommend to every one needing garage door services!
After having two other companies come out to try and fix my garage door I finally called M&M. Scheduling was easy and attentive. There was a little miscommunication but it was resolved in a timely and very professional manner. Their technician, Kyle, did an excellent job of explaining and showing me what was wrong…
Excellent service. Kyle was extremely knowledgeable and helpful. Would highly recommend.
Solid work getting our garage door fixed! Jeff is a great guy, recommended!
I just had a good experience getting my garage door springs replaced. Jeff Brooks inspected the door and told me what was needed. He replaced the springs and lubricated it. I am happy that the door can now open and it seems a little quieter. Jeff was very personable and good to deal with. I would recommend M and M Garage Door.
Kyle Kessler did a great job with the inspection and recommendations. He was thorough….did not rush….answered all of my questions. He went the extra mile to ensure the job was done right.
Where to start...My garage door spring broke. I called the garage door company I have used for 30 years. They came out the next day. VERY rushed visit and said would return the next morning. Then nothing for 4 days. NO contact whatsoever despite multiple calls and voicemails left. I looked online and found M&M…
How can one be so excited about a new garage door? I was worried everyday that my garage door was going to collapse. When my husband called to say M&M was at the house I felt such relief. When he called back under 2 hours later to say they were done, I was shocked and happy. When I pulled up the garage looked…
Kyle Kessler came to the rescue today… I backed my car into the lower panel of the garage door. M&M sent Kyle and he did a great job putting the rollers back in place so the door could open and close. Also did an overall inspection of the door and lubricated the springs. Kyle… super friendly and helpful, explained everything and did a great job!!
I had an issue with my garage door not opening even when using the pullstring. It would only lift an inch or two then stop, turns out the spring was broken. Very happy I contacted M&M GarageDoors. They were able to come out the next morning (i called them late the night before) & my tech, Aaron Erisch, was extremely…
Garrett was very professional and did a great job fixing our door and even gave it a quick service and inspection.
Awesome Jeff is 👌
Aaron did an outstanding job fixing my garage door springs. He was a true professional from start to finish—knowledgeable, efficient, and clearly experienced. On top of that, he was genuinely pleasant to deal with and had excellent manners, which made the whole experience even better. The work was done right, and I…
Our service technician Kyle was great. Explained all the different options available, and performed quality work!
Aaron did a great job
John the installer was fantastic! He first came over and spent about an hour diagnosing the problem. I had another company come out before him and that installer or Technician didn't do anything and tried to charge me more money than John quoted me at M&M garage doors. I'm very particular and like things done…
M& m, garage door installation was fantastic. Very prompt. Did an amazing job? The installers were very polite, very knowledgeable. Kyle was the one that came in to finish it up and did a great job highly recommend them.
Michael was fantastic. Explained everything, got the door working properly and had a great personality. In addition their support staff was fantastic and helped me out throughout the day. I would rate them excellent
Kyle and Karl were very professional. Also very informative. I will use M&M in the future.
Garrett was very professional, friendly and went above and and beyond to explain everything to someone who knows nothing about garage doors.
CJ, Curtis is Very detailed explanations and thorough.
Charlie was wonderful to work with. He was knowledgeable and thorough. Appreciate the quick service that M&M always provides.
I highly recommend M & M Garage Doors! Their prices, products and installation by far exceed the competition. Karl and Jeff were extremely professional, courteous, honest and efficient. Thank you!
Kyle was proactive checking with supervisor and prior technician 6 months ago. Came up with solution after a day door opener was functioning.
Our tech Aaron from M&M quoted and installed our new side mount garage door opener. Replaced multiple parts to get our garage door back in good shape. Educated us on where to apply lube to maintain the door. Helped with set-up of the app/keypad, and was very nice/courteous through out the entire process. Definitely recommend M&M!
TJ and Ryan came out today and was so thorough and helped me out with the claims process through amazon who backed into my garage door and damaged the panels. He was so professional on quoting me new panels and will be using M&M to come and do the work. We have been so pleased with the doors and motors the company…
Our garage door installer Dylan was the best! Helpful, friendly and explained everything in detail. We would highly recommend.
John did an outstanding job with our garage door repair. He was thorough, respectful, and kind, and his integrity showed in every step of the process. He took the time to walk us through everything we needed to know, and the result is a garage door that runs quietly and flawlessly. We couldn’t be more grateful for his excellent work!
Woke up at 4 AM to head to the gym and my garage door derailed halfway up—instant panic, especially during the busy Christmas week. M&M answered my call at 5 AM and offered for a tech to come by within a 5 hour window. Garrett was an amazing technician who quickly fixed the issue, explained what caused it, and…
Could not have have sent a better person.
On time, fri3ndly service. Communication is great.
Very professional and efficient, they worked fast and kept the price low for a complicated fix. What more could you ask for?
From start to finish our experience with M and M Garage Doors was great! They came out quickly, diagnosed the situation and were able to replace all the necessary parts and upgrade our garage door system the same day! Dylan was friendly and knowledgeable. He was efficient and made sure we felt comfortable with the…
Wow! What a great company. Mike came out and reprogrammed the garage door opener, the remotes and the keypad. He got it setup on MyQ. Will definitely use him again when I replace the garage doors.
Dylan was amazing. He knew what he was doing and did it very professionally. Highly recommend him.
Wow!! M&M is definitely the best choice for garage door and opener needs! I found them online and since they have great reviews (and a great coupon offer on their website) I decided to use their services and I am so glad I did! There was a little trouble nailing down an appointment time which caused two different…
The gentleman was friendly and explained well about the new system he installed. I have had your company in the past. Still have the same good service.
Excellent service. Product looks great, and seems very sturdy. The installation was fast and very well done.
Josh was very professional. You did a great job.Everything works perfect now. I am very happy
Josh Durnen, the technician was very professional, punctual, friendly, and knowledgeable. He completed the work in a timely manner and provided all options with details to help ensure I made an informed decision. It was a little pricey but I did get the lifetime springs which are considerably more money than the…
Ryan came out and was absolutely fantastic to work with! He not only fixed our current garage door setup, but worked with us and educated us on the new system and our options for a new door. Very good experience for us!
Great job. Thanks.
Good guys
Great service! Would highly recommend them!
Great service
Mitch was great with the PM on both my garage doors. Went through all inspections and points. Highly recommended.
Ryan was great, he was very knowledgeable and informed me of everything I needed and didn’t need just yet. Ryan was very nice and went out of his way to explain everything in detail. Great customer service!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 777 | — |
| Garage door consultation | 546 | — |
| Customer support | 197 | — |
| Garage door design | 33 | — |
