Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
M&M Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

M&M Garage Doors

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 3,248 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&M Garage Doors is better than 98% of garage door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&M Garage Doors is better than 98% of garage door repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&M Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&M Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&M Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M&M Garage Doors is better than 99% of garage door repair services.A
99

Reviews for your job

Customers hired M&M Garage Doors for 4 kinds of job.

M&M Garage Doors for garage door design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Garage door design” · showing 20

ChrisLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Devon was great, walked us through all the options we needed, was very thorough and got us up and running quickly

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you Eddie the salesman at M&M garage doors...A huge thank you to Alex the installer..

Reasonable priceGarage door design
NickLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kyle did a great job explaining everything and working on price. Truly felt like he cared about my door; not just another sale. Scheduling was easy, and got an appointment very soon.

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rese and Ricky were amazing & did a great job with installation. We love our sales rep Eddie too - he was not pushy and was able to show examples of everything in person & helped us out when we needed some changes to our order. I highly recommend using M&M. We requested a quote through Costco & this was the company…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Rose9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From start to finish very professional. I am delighted with my new garage door !

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Evan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience throughout the entire process. Our installer did a great job very clean and professional work.

Reasonable priceGeneral repairs & installationGarage door design
MelissaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great selections and prices. I would recommend TJ. He took the time to repair my garage door and walked me through the designs and colors that I wanted. You would not regret of this company! A plus!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with M and M garage doors. James did a great job on the front end while Nassim and Daniel did a fantastic job on the removal of the old door and installation. All 3 were very friendly and professional. We are very happy with our new door!

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Catherine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Danny Emmerson provided great same day service.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian with M&M Garage Doors was excellent. Very kind, explained everything clearly and honestly. Was on time and efficient with his work. Was a pleasure having him at my home and getting our garage door fixed and operational. Don’t hesitate giving this company a call, you won’t be disappointed.

Reasonable priceGeneral repairs & installationGarage door design
Mae9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kyle was very professional and gave great price

Garage door consultationGeneral repairs & installationGarage door design
DianeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great customer service! No high pressure sales, just pleasant pitch with lots of knowledge shared by highly professional Eddie. Looking forward to our home getting a facelift with our new garage door!

Reasonable priceGarage door consultationGarage door design
Evelyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Initially we called M&M to look at our broken springs- original to our 1957 house. Kenny and Angel did a thorough inspection, explained our options, dealing with old springs. They provided us with additional info on a new garage door ( ridding us of a 600 lb albatross) which packaged new springs. What we appreciated…

Great priceGarage door consultationGarage door design
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our technician Austin was super thorough, personable and helpful throughout our whole process. Installed a new motor and looking forward to our new garage door!

Garage door consultationGeneral repairs & installationGarage door design
NorinaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an amazing experience working with Austin. He was kind, professional, and accommodating. What a great service! I definitely recommend M&M for all your garage door needs!

Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Austin is a great person, Very knowledgeable, Friendly and Curtious. Really cares about his customers and his career. I highly recommend him. The product and service are Great as well. Thank You Sincerely, Rick MacDonald

Great priceGarage door consultationGeneral repairs & installationGarage door design
LouLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, the initial consult and the follow-on installation was easy and very informative

Reasonable priceGarage door consultationGarage door design
josie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Karl and Eddy were fantastic! Professional, knowledgeable and very helpful!!!

Not sureGarage door consultationGarage door design
Carmen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Had my garage install today and the two guys were amazing. Very efficient and knowledgeable. Extremely professional. I’d recommend M&M to anyone looking to repair or replace

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I received garage door installation today. My appointment was between 8 and noon. Alex and Rese arrived by 08:30, introduced themselves and told me what to expect in the installation process. They started immediately and worked efficiently. They had the old, old steel door off and placed it on the front lawn.…

Great priceGarage door consultationCustomer supportGeneral repairs & installation

Show more garage door design reviews (13 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 58%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation777—
Garage door consultation546—
Customer support197—
Garage door design33—

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