Experts Reviews · Company report
M&M Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

M&M Garage Doors

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 3,248 Google reviews

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&M Garage Doors is better than 98% of garage door repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&M Garage Doors is better than 98% of garage door repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&M Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&M Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&M Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M&M Garage Doors is better than 99% of garage door repair services.A
99

Reviews for your job

Customers hired M&M Garage Doors for 4 kinds of job.

M&M Garage Doors for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.777
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 777 Google reviews tagged “General repairs & installation” · showing 20

Extraordinary6 hours ago★★★★★

Hi I am pleased to give Charles Johnson 5 Stars and a full salute 🫡 He is very knowledgeable, professional, skillful, patient, exceptional customer service and a great sense of humor. 😂 He installed a whole new garage door system. My wife and I were happy and pleased with Charle's work. If further service was ever…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Devon installed our new LiftMaster opener and did a great job explaining the necessary equipment and how to operate the new controls through the myQ app, as well as still using the traditional buttons. Thanks Devon!!

Reasonable priceCustomer supportGeneral repairs & installation
Taryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Danny was our technician and was beyond amazing! He made sure I was informed of everything he was doing at every step. He also showed me the proper way to clean my garage door.

Great priceGeneral repairs & installation
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Kyle was great! Explained all the details before he made any repairs and was honest. Great company and customer service.

Not sureGeneral repairs & installation
Tavis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Aaron is the go to garage guy. Very happy with all aspects of his job performance.

Reasonable priceGeneral repairs & installation
Kristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

M&M was quick to come out and replace my broken garage spring. They were able to get me in sooner than expected and had great communication. The technician that came out, Kyle, clearly explained everything he was doing and talked through the options and helped me make the best choice. Definitely would recommend them.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Devon was prompt, polite and very helpful. Our current door is now working and he gave us a very thorough quote for a new door as requested. We will definitely be return customers.

Reasonable priceGarage door consultationGeneral repairs & installation
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Danny from M&M was on time, very nice and very professional. He did a fantastic job and I would highly recommend.

Great priceGarage door consultationGeneral repairs & installation
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We just moved into our home and right away the garage door broke. I had a car inside of the garage and Dylan came out first thing the next morning and fixed everything. Come to find out the cables weren't the correct size and the unit was 20 years old. Needless to say everything but the doors and track needed to be…

Great priceGeneral repairs & installation
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Aaron was great! He was able to explain everything thoroughly and made the repairs quickly!

General repairs & installation
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Jeff was punctual, friendly, and helpful. He answered all our questions and gave us solid advice when we had decisions to make. Great service.

Reasonable priceGeneral repairs & installation
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very professional tech @ company.

Reasonable priceGeneral repairs & installation
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great service. Fixed the issues. Quick and on time.

General repairs & installation
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Amazing customer service. The service tech was friendly, explained everything thoroughly, and completed the repairs with high quality work.

Reasonable priceGeneral repairs & installation
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience, working like a champ!!!

Great priceGeneral repairs & installation
michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great experience with M&M. Danny Emmerson was very knowledgeable and explained every issue clearly to me. Provided great details on how he was going to fix it and gave me tips on yearly maintenance. I will be recommending them to family and friends for sure.

Reasonable priceGeneral repairs & installation
Chase4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kyle was phenomenal, got us squared away with new torsional springs after we had one break. Found out the ones we had were undersized for the door. He was open and honest about our end bearings that needed replacement asap as well while things were torn apart. Was very thorough in his explanation of labor that was…

Customer photo from Chase's reviewCustomer photo from Chase's review
Reasonable priceGeneral repairs & installation
alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devon was great. Informative. On time. Quick work.

General repairs & installation
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Devon and Mike completed a spring installation and a set of upgraded roller wheels, very promptly and professionally. Hiring any other garage door service team would be a silly mistake as this is the only one worth your time and money. Don’t be ridiculous. Call MandM.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
AbbyLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kenny was very kind, respectful, and thorough. I had a pretty challenging situation needing a number of things fixed to repair my track and door. I feel really good about the work that was done and how quiet and smooth the door is opening now. I highly recommend.

Great priceGarage door consultationGeneral repairs & installation

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 58%Overpriced 1%Not sure 6%

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