How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREM&M Towing
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #613Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 296 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired M&M Towing for 8 kinds of job.
M&M Towing for car towing
Clear ✕All 76 Google reviews tagged “Car towing” · showing 40
The driver was very friendly experienced and efficient
This tow company came fast and on-point very satisfied with their business
AAA dispatched them for me. Prompt and friendly service, great experience.
The driver was professional and made sure the car was taken cared of.
Thank you again for towing my late grandpas truck A1 Service!
They were very helpful! The cheapest tow in the Kalamazoo area! Fast friendly and reaponsive.
Very kind and respectful. Response time was quick. Overall a job well done. Definitely recommend M&M Towing.
They are great. I was treated with kindness and respect. The gentleman kept me informed. I appreciate this. God bless
I called for a tow while only 30 minutes away from the car I called to get towed. When I arrived the car was already loaded on the truck. The driver Alex went above my expectations and squeezed the tow truck through a tight gate and dropped it directly in front of the garage. I will definitely return with all of my towing needs
My car broke down unexpectedly. I am at AAA member contacted them through the mobile app. They contacted M&M towing services. They contacted me. And to my surprise, they were able to meet and beat AAA’s expectations. Awesome job, guys. Will be seeing you in the future if I have any more accidents
Great service. Prompt,efficient and reasonable.
Driver was polite and helpful
The whole experience was amazing, given it was a stressful event
Showed up in reasonable time considering my location. Professional tow for a reasonable price
Very reasonable and did a great job I would recommend them to everyone
I'll be calling them the next time I need a tow as well. Thanks again M&M Towing!
The gentleman was courteous and professional. However, I thought seven dollars per extra mile is a bit high.
Great service, would recommend to anyone. Had my vehicle towed from a bad spot on highway, thank you.
Very good service and a cool driver I used twice for a round trip to get new tires on a vandalized vehicle the driver was very helpful and came faster than fast on both occasions in one day I highly recommend
M&M Towing was very helpful. They kept me updated on ETA and the driver was very efficient, friendly, and even added humor to a frustrating situation. I would highly recommend M & M! I had AAA so cost was covered.
The tow truck driver was friendly, knew his job well and answered all my questions!
Outstanding professionalism and an affordable price. Highly recommend M&M Towing! Thank you.
I have now used this service twice the drivers communicated with me before pickup and after professional service I would highly recommend
M&M Towing provided excellent service! I arranged for a vehicle to be picked up in Marshall and delivered to a hotel in Battle Creek. The driver called to confirm exactly where I wanted it placed and carefully backed it into a tight parking space at the hotel. He was professional, courteous, and dependable from…
Helped me out of a jam. Thanks!!
Guys we’re very polite took care of job in a timely manner thank you
Prompt response by a very careful and knowledgable gentleman who treated my small 30+ year old car with care. He's a good advertisement for your company.
The driver was very professional and courteous. He arrived earlier than expected so that was nice. I was kept informed on arrival time through texts and calls.
We have CAA/AAA. The tow truck driver was dispatched through them. He was awesome - professional and very helpful.
Super nice helpful kind while I was in tears
I highly recommend M&M Towing! I called after trying 5 other towing companies that either didn’t answer or went straight to voicemail. M&M answered right away, took all of my information, and were at my house within 15 minutes! 🙌🏽 The price was very reasonable, especially compared to other places I had looked…
Great service & Fast 💪🏾
Very pleasant. We will definitely call the next time we need a tow. Thanks
Service was fast and on time employee was very professional
Mike was amazing! Friendly and helpful! The whole process was easy!
They were patient and quick. I appreciate the help!
Driver was very courteous and helpful. Would recommend and use again.
The driver we had didn't know how to drive, he drove off the road very often
Very happy with this towing company. They were very flexible about when I needed to be picked up. They were very communicative and the driver was extremely helpful.
Didn’t have to wait long
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 76 | — |
| Car lockouts | 11 | — |
| Battery | 8 | — |
| Special vehicle towing | 8 | — |
| Tire change | 7 | — |
| Long distance hauling | 5 | — |
| Local hauling | 3 | — |
| Motorcycle towing | 2 | — |
