How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREM&M Towing
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #613Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 296 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired M&M Towing for 8 kinds of job.
M&M Towing for car towing
Clear ✕All 76 Google reviews tagged “Car towing” · showing 60
The driver was very friendly experienced and efficient
This tow company came fast and on-point very satisfied with their business
AAA dispatched them for me. Prompt and friendly service, great experience.
The driver was professional and made sure the car was taken cared of.
Thank you again for towing my late grandpas truck A1 Service!
They were very helpful! The cheapest tow in the Kalamazoo area! Fast friendly and reaponsive.
Very kind and respectful. Response time was quick. Overall a job well done. Definitely recommend M&M Towing.
They are great. I was treated with kindness and respect. The gentleman kept me informed. I appreciate this. God bless
I called for a tow while only 30 minutes away from the car I called to get towed. When I arrived the car was already loaded on the truck. The driver Alex went above my expectations and squeezed the tow truck through a tight gate and dropped it directly in front of the garage. I will definitely return with all of my towing needs
My car broke down unexpectedly. I am at AAA member contacted them through the mobile app. They contacted M&M towing services. They contacted me. And to my surprise, they were able to meet and beat AAA’s expectations. Awesome job, guys. Will be seeing you in the future if I have any more accidents
Great service. Prompt,efficient and reasonable.
Driver was polite and helpful
The whole experience was amazing, given it was a stressful event
Showed up in reasonable time considering my location. Professional tow for a reasonable price
Very reasonable and did a great job I would recommend them to everyone
I'll be calling them the next time I need a tow as well. Thanks again M&M Towing!
The gentleman was courteous and professional. However, I thought seven dollars per extra mile is a bit high.
Great service, would recommend to anyone. Had my vehicle towed from a bad spot on highway, thank you.
Very good service and a cool driver I used twice for a round trip to get new tires on a vandalized vehicle the driver was very helpful and came faster than fast on both occasions in one day I highly recommend
M&M Towing was very helpful. They kept me updated on ETA and the driver was very efficient, friendly, and even added humor to a frustrating situation. I would highly recommend M & M! I had AAA so cost was covered.
The tow truck driver was friendly, knew his job well and answered all my questions!
Outstanding professionalism and an affordable price. Highly recommend M&M Towing! Thank you.
I have now used this service twice the drivers communicated with me before pickup and after professional service I would highly recommend
M&M Towing provided excellent service! I arranged for a vehicle to be picked up in Marshall and delivered to a hotel in Battle Creek. The driver called to confirm exactly where I wanted it placed and carefully backed it into a tight parking space at the hotel. He was professional, courteous, and dependable from…
Helped me out of a jam. Thanks!!
Guys we’re very polite took care of job in a timely manner thank you
Prompt response by a very careful and knowledgable gentleman who treated my small 30+ year old car with care. He's a good advertisement for your company.
The driver was very professional and courteous. He arrived earlier than expected so that was nice. I was kept informed on arrival time through texts and calls.
We have CAA/AAA. The tow truck driver was dispatched through them. He was awesome - professional and very helpful.
Super nice helpful kind while I was in tears
I highly recommend M&M Towing! I called after trying 5 other towing companies that either didn’t answer or went straight to voicemail. M&M answered right away, took all of my information, and were at my house within 15 minutes! 🙌🏽 The price was very reasonable, especially compared to other places I had looked…
Great service & Fast 💪🏾
Very pleasant. We will definitely call the next time we need a tow. Thanks
Service was fast and on time employee was very professional
Mike was amazing! Friendly and helpful! The whole process was easy!
They were patient and quick. I appreciate the help!
Driver was very courteous and helpful. Would recommend and use again.
The driver we had didn't know how to drive, he drove off the road very often
Very happy with this towing company. They were very flexible about when I needed to be picked up. They were very communicative and the driver was extremely helpful.
Didn’t have to wait long
On time and great service
Kind, helpful, and attentive!
The dispatcher was very nice tow truck driver Mike very nice and texted me before he came and let me know how long it would be I would definitely use them again
Great driver! Professional and quick.
excellent communication, thorough and efficient
Great experience. Very fast arrival and less expensive than other places.
Driver called ahead, showed up on time, and did a professional job. Took care securing the car and got us to the mechanic. First time using M&M but it won't be my last. Thanks!
I dealt with a guy named taylor .. awesome service , great with loading and unloading the car .. I'm very pleased with my service
Called for a short towing from Marshall to Battle Creek around 2pm. The first dispatcher told me the cost and estimated arrive for the next tow driver to come by be around 1 to 1.5 hours. I told them I’m fine with the cost and waiting for it, even told them I’ll be paying with cash after they took down my car info.…
Micheal was great! He came quick, got the job done, and was very kind to work with. Thank you for your help today, we know who to call when we need a tow!
Really thankful for M&Ms towing service. The dispatcher was busy but made time for me and make sure I was able to get the best price for my circumstance. The driver also had great customer service and a fast loading time. I feel secure knowing my classic will make it from point A to point B and handled with care. Thank y’all so much!
Was the first call of the morning, had to wake the tow driver up and he made it under a half hour later. Very friendly and did an amazing job, thank you Steve!
Excellent job. Very friendly and helpful. Will use them again
I have always used them
I had my black F150 towed by them the guys name is Mike. He was really awesome very helpful and went up and beyond to help me. I really appreciate him and would recommend him to anybody pretty awesome guy. Thank you.
Popped a tire on I-94 Sunday evening, coming home from a Father's Day get together in Indiana. That was a first for me, so I felt a bit lost (I'm not from from Battle Creek, either, which made it worse). Found them via Google search. The dispatcher was kind and patient with me, especially because I didn't know where…
The most kind and awesome people ever price is Great will only use this towing company from now on.
They were very nice and knew exactly what there doing would highly recommend them To everyone !
These guys are the best. Very professional, Great prices and right on time. Thanks again for the help.
Very fair price, I don't even consider the other companies around the Battle Creek area. They are the best period!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 76 | — |
| Car lockouts | 11 | — |
| Battery | 8 | — |
| Special vehicle towing | 8 | — |
| Tire change | 7 | — |
| Long distance hauling | 5 | — |
| Local hauling | 3 | — |
| Motorcycle towing | 2 | — |
