Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
M&M Tree Service Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

M&M Tree Service Inc.

Pasadena, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 129 tree removal services · 5.0★ from 24 Google reviews

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Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&M Tree Service Inc. is better than 96% of tree removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&M Tree Service Inc. is better than 96% of tree removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&M Tree Service Inc. is better than 97% of tree removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&M Tree Service Inc. is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&M Tree Service Inc. is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M&M Tree Service Inc. is better than —% of tree removal services.–
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Reviews for your job

Customers hired M&M Tree Service Inc. for 3 kinds of job.

M&M Tree Service Inc. for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 68

All 6 Google reviews tagged “Tree stump removal”

Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great family-owned business. I worked with Miguel 2x this year. Both Jr. & Sr. are knowledgeable and pleasant to work with. I had big and small jobs for two different locations. Compared to the quality of work and service, my pricing was extremely fair. For the smaller job, Miguel and his crew strategically…

Tree stump removalTree trimming & pruningTree removal
TianyuLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I contacted them for tree stump removal. The best decision I have made! Miguel picked up the phone immediately, and he came to my house the same day to give me a very good price! They showed up with the best equipment to do the tree work. The work is done quickly with best quality! I am impressed with their work and will recommend them to all my friends!

Great priceTree stump removal
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently hired M&M to remove several big trees from my property. They had a top notch crew that handled the project very well. The trees came down without a scratch to the surrounding structures and the entire area was cleaned beautifully at the end. Really happy with the job they did.

Customer photo from Brian's reviewCustomer photo from Brian's reviewCustomer photo from Brian's reviewCustomer photo from Brian's review
Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Kimberlee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so grateful I found M&M Tree Service! We just had them remove 3 palms, and trim 3 palms, and they went above and beyond! They are professional, knowledgeable and did an excellent job! I highly recommend their service and will be a return customer myself!

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
MarioLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I received a call back from Miguel and wanted pictures of the stump and sent to him. He called me back and said he would give me a fair price for the removal and he did. They arrived as promised and did an amazing job of removing the stump at a reasonable price. Both workers where very professional, and they showed their experience. Would highly recommend.

Tree stump removal
Mina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Miguel gave me a great competitive price. They finished the work professionally and on time. They also removed an extra stump for me for free. I recommend them for any tree work

Tree stump removal+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree stump removal6—
Tree removal6—
Tree trimming & pruning5—

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