iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 129 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★24 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate M&M Tree Service Inc. five stars based on twenty-four reviews, noting that the owner does not respond to feedback. Customers describe the company as a family-owned business that provides tree trimming, removal, and stump grinding services. Recurring themes include punctuality, professional communication, fair pricing, and thorough cleanup after jobs. No common criticisms are evident in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 24 reviews (100% five-star).
Reviews on this page: 24 Google reviews (21 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 25, 2026.
Service: Tree Removal Service serving Pasadena, California.
Data from Google, last updated November 13, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
M&M Tree Service Inc.Tree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&M Tree Service Inc.: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&M Tree Service Inc.: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&M Tree Service Inc.: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&M Tree Service Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&M Tree Service Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
5.0of 5
5 stars24100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
100%praise
Praise57100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1323%
Price & value1221%
Staff & attitude1119%
Quality & results814%
Speed & response814%
Honesty & trust35%
Communication24%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am impressed with their work and will recommend them to all my friends!”
“Compared to the quality of work and service, my pricing was extremely fair.”
“Very good guys, very professional, friendly and experienced.”
“They did an outstanding job on this project and will defintely be hired by us.”
“M&M not only had the crew, but they also had the machines to get things done efficiently.”
“I appreciated Miguel's punctuality and honesty; they worked hard.”
“They were very communicative during the planning process, constantly keeping me updated with scheduling and happy to answer any questions I had.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired M&M Tree Service Inc. for 3 kinds of job. Pick one to see what they paid and said.
Christina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great family-owned business. I worked with Miguel 2x this year. Both Jr. & Sr. are knowledgeable and pleasant to work with. I had big and small jobs for two different locations. Compared to the quality of work and service, my pricing was extremely fair. For the smaller job, Miguel and his crew strategically…
Tree stump removalTree trimming & pruningTree removal
TianyuLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I contacted them for tree stump removal. The best decision I have made! Miguel picked up the phone immediately, and he came to my house the same day to give me a very good price! They showed up with the best equipment to do the tree work. The work is done quickly with best quality! I am impressed with their work and will recommend them to all my friends!
Great priceTree stump removal
MarinaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This is the best company I have ever had. Very good guys, very professional, friendly and experienced. I would recommend this company to anyone.
DLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I happened on M&M after calling the locally recommended companies and gave up on those. I looked up M&M online, liked the reviews, and gave them a call. Miguel scheduled a visit gave me a written quote, provided me with his license and insurance, and scheduled me within a week. Overall they trimmed 6 trees and the…
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
AnnaLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
We have used M &M tree service for several years now. Miguel is awesome and his crew. They clean up beautifully. Highly recommend
LALocal Guide · 188 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Our friend had used this M&M last year, he told me how reliable this company was.
So this year I called and connect with Miguel Jr.
very polite and he asked if he can call me back, and he did, we set appointment on Friday to meet, he showed up on time , after agreeing on the price. I agreed, he right away set up…
Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Great family-owned business. I worked with Miguel 2x this year. Both Jr. & Sr. are knowledgeable and pleasant to work with. I had big and small jobs for two different locations. Compared to the quality of work and service, my pricing was extremely fair. For the smaller job, Miguel and his crew strategically removed a large pine tree that was touching my roof and grinding an old stump. I appreciated Miguel's punctuality and honesty; they worked hard. For the larger job, the crew removed and ground 2x paper trees on the side of a slope and trimmed down 10 ft hedges. M&M not only had the crew, but they also had the machines to get things done efficiently. I worked with 2 other companies before I worked with M&M. Miguel and crew is a solid company to work with. I most highly recommend them.
Services: Tree stump removal, Tree trimming & pruning, Tree removal
Tianyu ZhaoLocal Guide · 8 reviewsiTotal number of Google reviews Tianyu has written across all businesses on Google Maps, not just this one.
I contacted them for tree stump removal. The best decision I have made! Miguel picked up the phone immediately, and he came to my house the same day to give me a very good price! They showed up with the best equipment to do the tree work. The work is done quickly with best quality! I am impressed with their work and will recommend them to all my friends!
Price assessment: Great price
Services: Tree stump removal
Marina HowlandLocal Guide · 13 reviewsiTotal number of Google reviews Marina has written across all businesses on Google Maps, not just this one.
I happened on M&M after calling the locally recommended companies and gave up on those. I looked up M&M online, liked the reviews, and gave them a call. Miguel scheduled a visit gave me a written quote, provided me with his license and insurance, and scheduled me within a week. Overall they trimmed 6 trees and the fence bushes at a very good price within 2 hours. Their equipment looked brand new, and a crew of 6 did a quick work without much noise and hassle. To say I'm impressed will be an understatement. I posted photos of their work. The tree was trimmed to my specifications - in case anyone wonders why they didn't cut more.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Tree trimming & pruning
Anna Thatcher (Matt and anna)Local Guide · 39 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
We have used M &M tree service for several years now. Miguel is awesome and his crew. They clean up beautifully. Highly recommend
LA OC LAW GROUP fighttrafficticketkingLocal Guide · 188 reviewsiTotal number of Google reviews LA has written across all businesses on Google Maps, not just this one.
Our friend had used this M&M last year, he told me how reliable this company was.
So this year I called and connect with Miguel Jr.
very polite and he asked if he can call me back, and he did, we set appointment on Friday to meet, he showed up on time , after agreeing on the price. I agreed, he right away set up schedule to do palms and trees trimming on the next day which was last Saturday, exactly 830am, his crews showed up with 3 trucks and 1 grind trash truck.
Continue to work till 6PM, and he said we'll be back on Monday and right at 830 AM , his crews showed up and finished out trees as promised
Beautiful job they did for a fairly reasonable prices. I told him to come back yearly to maintaining my trees
I referred to my neighbor, they did it right after done with my house.
Highly recommended!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Tree removal, Tree trimming & pruning
Jeff Sommer9 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
M and M Tree service showed up on time with a huge crew of employees and trucks to get six 35 ' plus pine trees, 3 large palms, and two other large trees all thinned and trimmed same day. They did an outstanding job on this project and will defintely be hired by us. for all future tree trimming needs.
Chad ConcelmoLocal Guide · 6 reviewsiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
STOP SEARCHING RIGHT NOW AND HIRE THESE GUYS! If you are looking for any type of tree service, these guys are the ones to pick. I had to remove a large number of trees from my yard, some small and some very large, and M&M Tree Service did an outstanding job.
They were very communicative during the planning process, constantly keeping me updated with scheduling and happy to answer any questions I had. And on the day of the job, they arrived on time and worked so hard to get the job done. They were respectful of my and my neighbor's property and completely cleaned up when they finished the job. And the best part? They were BY FAR the most reasonably priced of all the companies that gave me estimates.
I am extremely happy with all the work they did. Everything looks great and I will absolutely use them again if needed. Highly recommended!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Tree removal
Lizzie Liz2 reviewsiTotal number of Google reviews Lizzie has written across all businesses on Google Maps, not just this one.
Excellent Service. They are professional. Miguel the owner is a very nice young man, easy to talk with and will give you a good deal. I will definitely recommend this company to my colleagues and friends. Keep up the good work 👍👍
