Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate this Pasadena waste management service 4.9 out of 5 based on 237 reviews. Customers frequently praise the company for punctual arrivals, efficient same-day junk removal, and reasonable pricing without hidden fees. The team is noted for clear communication via phone and text, as well as thorough cleanup of debris after hauling items. However, a small number of low-star reviews criticize the customer service for missed appointments and failure to return calls as promised.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and reliability; weakest: value.
Bar = this company · dark tick = category median.
237 Google reviews we collected
Phrases our text analysis found in 164 written reviews
How often each topic comes up in the written reviews
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing service very fast same day turnaround and great prices.”
“Two very nice men arrived and quickly removed my junk and cleaned up some debris that happened fell during the process.”
“I was amazed at how thorough they were during the cleanout.”
“They help me clean my garage and also provide great price.”
“I would highly recommend using his company for any job, big or small!”
“Their pricing was very reasonable compared to other services I checked out, and there were no surprise fees—just honest, solid work.”
“They are great at communicator, on time, and cleans up anything left behind.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dump Your Junk Hauling And Junk Removal for 1 kind of job. Pick one to see what they paid and said.
I have used the service twice so far. It is very excellent. They help me clean my garage and also provide great price.
These guys are great. Customer service helped get them to my place on time. They were flexible with pickup. Very fast pickup.
Gus and Robert did an amazing job. Reasonable prices, customer service over the phone was fast and efficient, and they came at the exact time they said they would. Can't beat that!
I called this company because I had some heavy things that need to be hauled away. They called me when they were about 1 hour away and again when they we very close by. Two very nice men arrived and quickly removed my junk and cleaned up some debris that happened fell during the process. I would highly recommend them.
The team at Dump Your Junk was great. They were on time and reliable and efficient. They also had the tools and ropes needed to off load my couch over the balcony safely and in a respectable way to the rest of the neighborhood. Good company to use!
I was amazed at how thorough they were during the cleanout. They didn’t overlook a single item.
| Job | Reviews | Category typical |
|---|---|---|
| House & garage cleanouts | 2 | — |
4.9 ★★★★★ 237 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have used the service twice so far. It is very excellent. They help me clean my garage and also provide great price.
Fast, easy, cheap! Took all my stuff same day.
Amazing service very fast same day turnaround and great prices.
These guys are great. Customer service helped get them to my place on time. They were flexible with pickup. Very fast pickup.
Gus and Robert did an amazing job. Reasonable prices, customer service over the phone was fast and efficient, and they came at the exact time they said they would. Can't beat that!
I called this company because I had some heavy things that need to be hauled away. They called me when they were about 1 hour away and again when they we very close by. Two very nice men arrived and quickly removed my junk and cleaned up some debris that happened fell during the process. I would highly recommend them.
The team at Dump Your Junk was great. They were on time and reliable and efficient. They also had the tools and ropes needed to off load my couch over the balcony safely and in a respectable way to the rest of the neighborhood. Good company to use!
I was amazed at how thorough they were during the cleanout. They didn’t overlook a single item.
Very nice people, showed up when they said they would. Charged what they said they would. Honest and respectful.
No more junk. I am so happy with the work. They did it so fast too, nothing was left behind. Teh crew was nice from beginning to end.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
