iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 129 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 68%
5.0★★★★★52 Google reviews · 17 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Top Notch Tree Services five stars based on fifty-two reviews, with the owner responding to twelve percent of them. Customers frequently cite punctuality, professional conduct, and efficient completion of tasks like tree trimming, stump removal, and dead tree extraction. Recurring themes include fair pricing, thorough cleanup, and effective communication regarding estimates and safety. No common criticisms appear in the provided excerpts, as all included reviews are positive.
Google rating: 5.0 out of 5 from 52 reviews (98% five-star).
Reviews on this page: 52 Google reviews (47 with written comments).
Owner responses: the business replied to 12% of reviews.
Most recent review: November 2, 2026.
Service: Tree Removal Service serving Pasadena, California.
Data from Google, last updated November 13, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Top Notch Tree Services IncTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Top Notch Tree Services Inc: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Top Notch Tree Services Inc: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Top Notch Tree Services Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
52 Google reviews we collected
5.0of 5
5 stars5198%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
100%praise
Praise90100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude2730%
Speed & response2629%
Quality & results1719%
Would recommend1314%
Price & value78%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They started on time and were efficient and professional throughout the process, completing the work as promised.”
“His team was quick, efficient, and skillful while maintaining safety for themselves and the property.”
“…r a qualified and well-rated company in the Pasadena area, I selected Top Notch Tree Services to get the work done.…”
“Highly recommend, and will definitely utilize their services again!”
“After conducting a reasonably extensive search for a qualified and well-rated company in the Pasadena area, I selected Top Notch Tree Services to get…”
People customers mention
Edgar7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AllenLocal Guide · 52 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
After conducting a reasonably extensive search for a qualified and well-rated company in the Pasadena area, I selected Top Notch Tree Services to get the work done. Edgar and his crew took care of trimming three trees for me. They started on time and were efficient and professional throughout the process, completing…
Bruce2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Edgar was very knowledgeable and helpful. His team was quick, efficient, and skillful while maintaining safety for themselves and the property. They were able to expertly remove a dead tree, remove persistent stumps, and trim several others for a reasonable price. I definitely plan to work with him again.
Richard9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
The bottom line for me: there name says it all… Top Notch! When I called, Edgar answered the phone and set up a visit for the next day for an estimate. Edgar came out and gave me a very reasonable estimate (his was $200 below the nearest competitor). What impressed me the most was when Edgar and his team came out to…
Sam13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Top Notch Tree Services is the safest, best, cleanest and most well priced landscaping and tree removal company we have ever experienced in 30 years! Their team is so highly skilled, courteous and professional! We had several fire prone trees removed after the Palisades Fire and our home looks better than it did by…
Carina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I love this company! Awesome employees and Edgar is so professional. Trimmed my trees and when they grow back, they’re prettier than before. He really knows his stuff.
Shana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Opting for this superior tree service turned out to be a smart choice for preserving my trees’ health and my home’s safety. Instead of DIY risks, professionals assessed and pruned my aging maple with precision and care that only experience can bring. Their efficient, knowledgeable approach protected both my property…
After conducting a reasonably extensive search for a qualified and well-rated company in the Pasadena area, I selected Top Notch Tree Services to get the work done. Edgar and his crew took care of trimming three trees for me. They started on time and were efficient and professional throughout the process, completing the work as promised. While Top Notch was not the low bidder for my project, Edgar came across as the most credible and easy-to-work-with professional among the 6 others that I talked to. Going forward, I plan to use Top Notch Tree Services again so I would not hesitate recommending Edgar and his team for anyone looking to hire a professional crew, insured and bonded, and very experienced in the art of taking care of trees.
Response from the owner · a week ago
Thank you, Allen, for the detailed review and for choosing Top Notch Tree Services. We are glad Edgar and the crew were efficient, professional, and completed the trimming as promised. We appreciate your trust in our experience and for noting our insured and bonded crew. We look forward to helping you again and appreciate the recommendation.k
Bruce Dirksen2 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Edgar was very knowledgeable and helpful. His team was quick, efficient, and skillful while maintaining safety for themselves and the property. They were able to expertly remove a dead tree, remove persistent stumps, and trim several others for a reasonable price. I definitely plan to work with him again.
Response from the owner · 6 months ago
Thank you, Bruce — we appreciate the kind words. Edgar and the crew are glad to hear you were pleased with the safe, efficient work removing the dead tree, stumps, and trimming. We’re happy the price felt reasonable and that our team met your expectations. We look forward to working with you again.
Richard Scheuring (Rick)9 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
The bottom line for me: there name says it all… Top Notch! When I called, Edgar answered the phone and set up a visit for the next day for an estimate. Edgar came out and gave me a very reasonable estimate (his was $200 below the nearest competitor). What impressed me the most was when Edgar and his team came out to do the job, I could see that I would need more trimming than what I originally asked for (hey I’m no expert at this kind of thing) but Edgar understood and he didn’t try to gouge me on the additional work but was very reasonable about that too. He sincerely wanted to help me get all the tree trimming work that I needed even though it was more than my initial estimate. I’m not looking forward to getting my overgrown trees trimmed again, but at least I know who I will be calling to do the job.
Response from the owner · 10 months ago
Thank you for the wonderful review, Rick! We're thrilled to hear that you had a positive experience with Edgar and his team. Our goal is always to provide top-quality service at a fair price, so it's great to know we met your expectations. We appreciate your trust in us for your tree trimming needs. Looking forward to assisting you again in the future!
Sam Brandt13 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Top Notch Tree Services is the safest, best, cleanest and most well priced landscaping and tree removal company we have ever experienced in 30 years! Their team is so highly skilled, courteous and professional! We had several fire prone trees removed after the Palisades Fire and our home looks better than it did by far before the fires! HIGHLY RECOMMENDED from PALISADES!
Response from the owner · a year ago
Thank you for your business. We look forward to work with you again in the future. Your review is appreciated.
Carina Gonzalez6 reviewsiTotal number of Google reviews Carina has written across all businesses on Google Maps, not just this one.
I love this company! Awesome employees and Edgar is so professional. Trimmed my trees and when they grow back, they’re prettier than before. He really knows his stuff.
Shana Daniel2 reviewsiTotal number of Google reviews Shana has written across all businesses on Google Maps, not just this one.
Opting for this superior tree service turned out to be a smart choice for preserving my trees’ health and my home’s safety. Instead of DIY risks, professionals assessed and pruned my aging maple with precision and care that only experience can bring. Their efficient, knowledgeable approach protected both my property and its greenery. It's comforting to know I invested in lasting tree care and quality workmanship.
Vincent D'Orazi1 reviewiTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Recently had Edgar and his crew trimmed a large ash tree,took out a crepe myrtle with trunk and trimmed a lemon tree . Very well done with their service and clean up. Their reveiws speak for itself AND ,they are licensed and bonded. They are competitve in their pricing,also. No regrets folks.......
Response from the owner · a year ago
Thank you for choosing us as your tree service provider. I’m glad you were happy with the outcome. We strive for excellence. Thank you for trusting us.
Mar LauLocal Guide · 48 reviewsiTotal number of Google reviews Mar has written across all businesses on Google Maps, not just this one.
It is so great to work with professionals who are good at their job. Our trees are beautiful and were treated with care. Clean up was complete and we are very happy with the tree trimming.
We will never use another company.
Thank You to Edgar and team.
