Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
M&M Tree Service Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

M&M Tree Service Inc.

Pasadena, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 129 tree removal services · 5.0★ from 24 Google reviews

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Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M&M Tree Service Inc. is better than 96% of tree removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M&M Tree Service Inc. is better than 96% of tree removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M&M Tree Service Inc. is better than 97% of tree removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M&M Tree Service Inc. is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M&M Tree Service Inc. is better than 100% of tree removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M&M Tree Service Inc. is better than —% of tree removal services.–
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Reviews for your job

Customers hired M&M Tree Service Inc. for 3 kinds of job.

M&M Tree Service Inc. for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 78

All 5 Google reviews tagged “Tree trimming & pruning”

Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great family-owned business. I worked with Miguel 2x this year. Both Jr. & Sr. are knowledgeable and pleasant to work with. I had big and small jobs for two different locations. Compared to the quality of work and service, my pricing was extremely fair. For the smaller job, Miguel and his crew strategically…

Tree stump removalTree trimming & pruningTree removal
DLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I happened on M&M after calling the locally recommended companies and gave up on those. I looked up M&M online, liked the reviews, and gave them a call. Miguel scheduled a visit gave me a written quote, provided me with his license and insurance, and scheduled me within a week. Overall they trimmed 6 trees and the…

Customer photo from D's reviewCustomer photo from D's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
LALocal Guide · 188 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our friend had used this M&M last year, he told me how reliable this company was. So this year I called and connect with Miguel Jr. very polite and he asked if he can call me back, and he did, we set appointment on Friday to meet, he showed up on time , after agreeing on the price. I agreed, he right away set up…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Kimberlee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so grateful I found M&M Tree Service! We just had them remove 3 palms, and trim 3 palms, and they went above and beyond! They are professional, knowledgeable and did an excellent job! I highly recommend their service and will be a return customer myself!

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
rommel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Good price, quality work and clean. Highly recommended.

Tree trimming & pruning+ Responsiveness+ Punctuality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree stump removal6—
Tree removal6—
Tree trimming & pruning5—

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