Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
Google reviewers rate M and S AutoWorks five stars based on one hundred and four reviews, with the owner responding to ninety-seven percent of them. Customers consistently highlight fast service, fair pricing, and clear communication regarding diagnoses and costs. Frequent themes include quick turnaround times, honest assessments that avoid unnecessary repairs, and the ability to handle complex issues that other shops could not resolve. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Bar = this company · dark tick = category median.
104 Google reviews we collected
Phrases our text analysis found in 93 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are truly very knowledgeable… Fair pricing… And extremely quick… I will definitely return if I have any other future problems with my car”
“Don’s friendly and honest, solved an issue another mechanic misdiagnosed, and got me in and out within 2 hours.”
“He was also so friendly and transparent every step of the way, communicating regular updates via text.”
“…e close since I couldn’t get there any earlier, then worked extremely quickly to get my car all fixed and ready for pickup midday next day.…”
“I really appreciate the excellent service and highly recommend Don to anyone looking for honest, reliable auto repair.”
“I highly recommend coming here for excellent service and fair prices.”
“Great communication of work needed and pricing ahead of time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired M and S AutoWorks for 8 kinds of job. Pick one to see what they paid and said.
They are truly very knowledgeable… Fair pricing… And extremely quick… I will definitely return if I have any other future problems with my car
Don’s friendly and honest, solved an issue another mechanic misdiagnosed, and got me in and out within 2 hours. Fair pricing too
The service was absolutely incredible. Every other place I was calling was going to take over a week to get my car seen. My check engine light was on and my car was shaking a lot so I wasn’t able to drive it much and it was overall time sensitive. When I called here, the owner picked up while he was busy with…
Don was incredibly helpful in diagnosing the issue with my car and had it repaired in no time. He was knowledgeable, efficient, and took the time to explain everything clearly. I really appreciate the excellent service and highly recommend Don to anyone looking for honest, reliable auto repair. Thanks again, Don!
Excellent rates, very good job with the repair, great communication. They worked with me to coordinate drop-off, payment, and vehicle collection around my very busy schedule. I absolutely trust their assessment of my vehicle and the repair. I will be using their services again!
Don and his crew were super polite and professional. I took my car in for a safety inspection and they found that my tires and breaks/rotors needed to be replaced. Don ensured fair pricing and had all the repairs done by that evening! I'll be going back in the future.
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 15 | — |
| Oil change | 13 | — |
| Brakes | 10 | — |
| General repairs & maintenance | 9 | — |
| Auto maintenance | 9 | — |
| Vehicle safety inspection | 8 | — |
| Tires | 7 | — |
| Auto brake repair | 7 | — |
5.0 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are truly very knowledgeable… Fair pricing… And extremely quick… I will definitely return if I have any other future problems with my car
Fast and smooth
Great communication of work needed and pricing ahead of time.
Alex, thank you!
Don’s friendly and honest, solved an issue another mechanic misdiagnosed, and got me in and out within 2 hours. Fair pricing too
Tim, 5hank you for your kind words, it was my pleasure
I highly recommend them. No hubbub just repairs at a reasonable price.
Jeremiah, thank you for your kind words, it was my pleasure!
The service was absolutely incredible. Every other place I was calling was going to take over a week to get my car seen. My check engine light was on and my car was shaking a lot so I wasn’t able to drive it much and it was overall time sensitive. When I called here, the owner picked up while he was busy with something else, let me bring my car right before close since I couldn’t get there any earlier, then worked extremely quickly to get my car all fixed and ready for pickup midday next day. He even called multiple suppliers to make my bill about $200 cheaper and the overall cost was mostly materials costs rather than labor. He was also so friendly and transparent every step of the way, communicating regular updates via text. Overall, I’m so appreciative of the work that M and S auto did and will definitely be coming here again. Thank you!
Conor, thank you for your kind words, it was my pleasure!
Don was incredibly helpful in diagnosing the issue with my car and had it repaired in no time. He was knowledgeable, efficient, and took the time to explain everything clearly. I really appreciate the excellent service and highly recommend Don to anyone looking for honest, reliable auto repair. Thanks again, Don!
Sean, thank you very much for your kind words, it was my pleasure!
Excellent rates, very good job with the repair, great communication. They worked with me to coordinate drop-off, payment, and vehicle collection around my very busy schedule. I absolutely trust their assessment of my vehicle and the repair. I will be using their services again!
Jenna, thank you very much for your kind words, it was my pleasure!
Don and his crew were super polite and professional. I took my car in for a safety inspection and they found that my tires and breaks/rotors needed to be replaced. Don ensured fair pricing and had all the repairs done by that evening! I'll be going back in the future.
Sofia, thank you very much for your kind words, it was my pleasure!
If you want honesty and integrity from a business this is the place to come. I came in for an inspection and Don was honest and his prices are very fair. I highly recommend coming here for excellent service and fair prices.
Tammy, thank you very much for your kind words it was my pleasure!
Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
