Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Drain cleaning” · showing 20

Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I'm truly happy that I called M.D. Plumbing & Mechanical. Matt showed up approx 1 hour after my call. He was very responsive, efficient, knowledgeable/proficient, and very pleasant. I very much appreciate the work done ... and feel it is worth every penny. Matt did a great job explaining the issues we had and options for resolving them.

Paid $800–1,000Reasonable priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Laine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Many thanks to MD Plumbing and Mechanical for their fast response a few weeks ago when we had an emergency involving a clogged sink. Slava and Nick diagnosed the problem right away and was able to repair it to our complete satisfaction. We definitely know who to call next time!

Drain cleaning
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Slava and his assistant were very good. He worked diligently on my clogged drain. He didn’t give up when it looked like nothing would budge. It took over an hour to dig out whatever the problem was. I highly recommend!

Toilet repairDrain cleaningPlumbing leak detection
RobLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I contacted M.D. Plumbing because we had received great service from them in the past … and we’re glad we did once again. With a stoppage & possible leak, they expedited our call and Matt arrived. He was courteous, obviously very knowledgeable, and resolved our issues quickly & completely. I fully recommend M.D Plumbing for any needs!

Paid $600–800Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Kathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

M.D. Plumbing was recommended to us by one of our neighbors. Matthew was able to come out the same day, and diagnosed and fixed an issue with our washing machine that had been overlooked by both another plumber and an appliance technician. He was knowledgeable, polite, and took the time to show us the problem and…

Paid $400–600Reasonable priceDrain cleaningPlumbing leak detection
BearLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend MD Plumbing. My washer drain line was completely backed up with standing water, and with three teenagers, I don't have the luxury of delay. RJ came out within two hours of my call, when everyone else wanted an expedited fee or needed a scheduled (not-today) service call. He quickly found the…

Paid $200–400Reasonable priceDrain cleaningPlumbing services
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mathew is great!. He went above and beyond the project scope and fixed our problem . A problem by the way that rotorooter couldn't and was very expensive to boot. From now on MD Plumbing will be our go to source for any plumbing needs. W Mancini

Paid $600–800Not sureDrain cleaningPlumbing services
Marlo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an issue with our toilet and shower and MD plumbing arrived within the hour! Matt and Adam were awesome, they were quick, communicative and solved our problems on the spot! Highly recommend!

Toilet repairDrain cleaning
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Slava did a great job. Was super friendly, as was his co worker (didn't catch his name)

Great priceDrain cleaningShower repair
Destini1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were great customer service was amazing great smiles thank you so much Slava and Eli!

Great priceGarbage disposal installationDrain cleaning
JasonLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called for a backup in an AC drain that I just couldn't clear. Adam set up the appointment and out they were that afternoon. Slava, Eli, and I had an ADVENTURE nailing down where the blockage was, and finally fixing-no problem. Because of those 3 folks, I'll be using them again as well as referring ANYONE that…

Reasonable priceDrain cleaning
kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Everyone I spoke with at MD plumbing was so helpful. The service was prompt and professional. We had a horribly clogged drain. Fernando took care of it and cleaned up nicely after. He took photos to help us understand the situation.

Paid $200–400Reasonable priceDrain cleaning
PL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication with the arrival, problem diagnosis and corrective measures. Taught us about condensation drain line maintenance that we have added to the To Do list.

Paid $400–600Reasonable priceDrain cleaning
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fernando was VERY knowledgeable and professional. He was a lifesaver!! Your company will continue to succeed with him on your team. I will NEVER forget how he helped today and will recommend him and your plumbing services to my family and friends.

Paid $400–600Reasonable priceDrain cleaning
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They arrived right on time. They were very professional and curious. Slava and Eli handled the problem quickly and were able to make us up and working in no time. I would recommend Slavs and Eli to handle any situation that you might encounter. Recommend them for your next plumbing repair needs.

Paid $800–1,000Great priceDrain cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Slava and Eli did a great job fixing my stopped up sink. It ended up being a much more difficult problem than planned but they stuck with it, tried multiple ways to fix it and ultimately got the job done. Great job. I plan on using them going forward

Paid $1,000–1,200Reasonable priceDrain cleaning
blake7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A friend in my building recommended MD Plumbing for my tub since taking a shower had gotten to be like taking a bath! I got a live human being on the phone right away and scheduled a visit for the next day. They resolved the problem and offered some suggestions to keep the slow drain from coming back. I highly recommend them!!

Paid $200–400Reasonable priceDrain cleaning
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew was prompt and courteous. He helped diagnose the problem and give me options for addressing the problem. Additionally, he cleaned two slow drains for me. Great work and would welcome him back if we need help again.

Paid $400–600Reasonable priceDrain cleaning
chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great friendly technician. Work done quickly, everything explained and easy to understand. Will be using them again for future work.

Paid $200–400Reasonable priceDrain cleaning
amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick and Slava were on time, very personable, and did excellent work

Paid $800–1,000Reasonable priceDrain cleaningFaucet installationPlumbing services

Show more drain cleaning reviews (23 more) →

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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