Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$867
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Faucet installation” · showing 20

Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Ron and the team did an exceptional job repiping the entire house, installing a new water heater, new pedestal sink, and new toilet with minimal drywall cutting based on a clever strategy no one else suggested. Ron is great and extremely knowledgeable.

Reasonable priceWater heater installationGarbage disposal installationInstallation
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Slava and his assistant were very good. He worked diligently on my clogged drain. He didn’t give up when it looked like nothing would budge. It took over an hour to dig out whatever the problem was. I highly recommend!

Toilet repairDrain cleaningPlumbing leak detection
c9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent diagnosis, explanation and service of the issue. Fernando and Jayden were professional and skilled. Will hire those 2 specifically again.

Reasonable priceInstallationFaucet installation
RLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great! Can’t say enough about this company and their employees! Great work, efficient, fast, neat, the list goes on and on! Highly recommend!

Paid $1,000–1,200Great priceFaucet installationService not listed
amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick and Slava were on time, very personable, and did excellent work

Paid $800–1,000Reasonable priceDrain cleaningFaucet installationPlumbing services
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew helped us fix a leak under the kitchen sink and also was able to trouble shoot what was going on with a bathroom sink that wasn’t working properly. He was great about assessing what the problems were and communicating to us what was wrong and the process to fix it. We are in much better shape in the kitchen…

Reasonable pricePlumbing leak detectionGeneral repairsFaucet installation
Rich4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew & Nick were extremely knowledgeable, friendly and most of all did exceptional work.

Paid $700–800Great priceFaucet repairFaucet installation
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD plumbing is always professional, on time and honest.. I have known them for about 10 years..

Toilet repairWater heater installationBathroom remodeling
Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Multiple projects over the years- always reliable and professional with support to its customers. I’ve been very satisfied with MD and Chad- starting with a fairly complex bathroom remodel project.

Reasonable priceBathroom remodelingShower installationInstallation
Ace13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay did an amazing job replacing my broken spigot and was super helpful with any questions I had. They have my business for any future plumbing needs.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

MD Plumbing provided exceptional service to us throughout our kitchen, bar and mudroom remodel. We highly recommend. They are our go-to for plumbing needs!

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
DouglasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We asked a board member on our HOA if he could recommend a plumber. He pointed us to M.D. Plumbing because they provide a variety of plumbing services to our community and he indicated they are consistently reliable and do good work at reasonable rates. Though we only had a few minor plumbing issues - installing a…

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had Chris out for several small to medium sized jobs. He has been prompt, efficient and thorough. He repaired an outdoor faucet that has stumped two other plumbers. When I needed a pipe repair I had some specific requirements and Chris made sure that everything was done the way we had requested.. MD has…

Faucet installationPlumbing pipe repairToilet repair
CraigLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After using this team with an HOA where I work, I tried them for remodeling and emergency services personally and I found them very professional, helpful and reasonably priced. Also, their office staff is great in getting their staff on site quickly.

Faucet installationShower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Kat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Md plumbing did an outstanding job remodeling our bathroom. They ran all the plumbing to the new bathroom as well as installed and placed the fixtures. I work in the rehab industry and reliable, reasonably priced plumbers that deliver on time service, quickly and easily are difficult to find! Will be using them…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Marcia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contracted MD Plumbing & Mechanical to replace 5 sink faucets and 1 shower head. Jaqi and Travis guided me through appropriate fixtures to use completely. Appointments to install were made quickly and Travis arrived on time, efficiently and respectfully. The shower head was a challenge due to strange way house…

Faucet installation
Yolanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional and personably! Would highly recommended

Faucet installation+ Responsiveness+ Punctuality+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Efficient and on time. Jason was polite and did a great job. It was more expensive then I felt it should have been, especially since I provided the faucet and handles and still have to repair sheet rock that he had to cut out to get to plumbing.

Faucet installation
T6 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing fixture installationFaucet installation
KimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality

Show more faucet installation reviews (1 more) →

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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