Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Outdoor plumbing system repair”

WilliamLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

M.D. Plumbing & Mechanical replaced my water supply line from the city cutoff valve to about 2 feet from my home. They provided a quick competitive quote, were flexible when scheduling the repair, and Zach and Giovanni did a neat and thorough installation.

Paid $2,000+Great priceOutdoor plumbing system repair
GretchenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a great experience! At first we had a minor issue with our first service. We called them about the issue and they came back out very quickly. It was resolved in one day and Eli was amazing to work with! Thank you!

Reasonable priceOutdoor plumbing system repair
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Slava and his assistant were very good. He worked diligently on my clogged drain. He didn’t give up when it looked like nothing would budge. It took over an hour to dig out whatever the problem was. I highly recommend!

Toilet repairDrain cleaningPlumbing leak detection
SerinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We recently had our water service line completely replaced by MD Plumbing & Mechanical, and the experience was excellent from start to finish. They used trenchless technology to pull the new line under our driveway, which meant minimal digging and disruption to our property. Zach and Giovanni handled the actual work…

Paid $2,000+Great priceOutdoor plumbing system repair
E7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick and Jose repaired my water service line. They were both very polite and did a neat job. Highly recommend!!!

Outdoor plumbing system repair
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called in morning and they were on site in before two in the afternoon. Identified the problem and received a quote for repair by three.

Paid $2,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
Ricky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very friendly technician! Very quick response to our issue.

Paid $600–800Not sureFaucet repairOutdoor plumbing system repair
ChuckLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matthew was a pleasure to work with on a Sunday afternoon emergency call. He was upbeat and worked efficiently to repair the system in a way that would last for the long term. He also gave useful advice for additional repairs that I would be performing on my own.

Paid $1,000+Reasonable priceOutdoor plumbing system repairPlumbing leak repair
PaulineLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

MD Plumbing and Mechanical did wonderful work replacing a broken outdoor spigot. Slava and Nick responded promptly, got the job done in the best way possible and cleaned up afterwards. They were friendly, explained the problem and their solution to resolve it. Will definitely use this company if future plumbing issues arise.

Outdoor plumbing system repair
Preston9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew S. Was excellent on Friday. I could not have asked for him to be better at job and have a better attitude all day long. Matthew did a lot of work that day to make everyone happy and to work as quickly as possible and as neat as possible. Speaking as a business person if all of my employees conducted…

Paid $1,000+Great priceOutdoor plumbing system repair
janine15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional. Diagnosed issue. Did the work fast and efficiently. We had water back on within two hours, which included leaving and having to get a part. Great work, Matthew and Nick!

Paid $800–900Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Dionne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD Plumbing responded to me promptly when I contacted them about a slab leak. They diagnosed the leak, worked with my HOA, and repaired the broken parts. The MD Plumbing technicians are very professional and reliable.

Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD Plumbing is the best! Personal experience as well as serving on an HOA. As a matter of fact, we use ONLY use MD. We have had an array of experiences with other plumbers and MD PLUMBING became our one and only, go to, because of their professionalism, expertise in all plumbing applications, and promptness. We…

Paid $1,000+Great priceDrain cleaningPlumbing leak detectionInstallation
JimLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I live in a multi-story bldg and we had very weird issues with one of our shared HVAC condensate drains. RJ from MD Plumbing came out. Very professional and talented plumber. Totally delighted! I'm keeping their number on speed-dial!

Great priceOutdoor plumbing system repair
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We chose M D Plumbing after comparing several plumbers for a water main replacement and were very satisfied with the experience. Jamie provided an accurate quote. Ron Darling and Zach performed a high‑quality installation, offering knowledgeable guidance. The owner, Chad, clearly explained the inspection process and…

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Dee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay was outstanding! He was very professional , informative and efficient. I will definitely call M.D. Plumbing again if the need arises.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional technician, knew exactly what he was talking about and gave clear answers. 2nd time I've used this company and plan to use them for all plumbing needs going forward. Thank you!

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Teresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumber was on time, replaced plumbing as asked and was very polite. His workmanship was great and price was fair.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James was very responsive, timely. He kept us updated while I was at work on everything that was happening, that's hars to find in other companies. These guys actually cared about the work they were doing and bent over backwards to get our water running again. We will definitely be calling them for future repairs.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Stacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We now have M.D. Plumbing on speed dial. The technicians and the office staff are responsive and professional. They're excellent trouble-shooters and the plumbers patiently answer all my questions in a language I can understand. Excellent work M.D. Plumbing!

Garbage disposal repairOutdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason was extremely responsive and came out to our home a few times to determine the issue, come up with solutions and then to perform the actual work. We had a leak in our water main line due to debris in our yard and they gave us the option of repairing or replacing the entire line, what the difference in the…

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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