Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “Plumbing leak detection” · showing 20

Adrian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★

Great experience! Matt was able to get me scheduled quickly, was very professional, and did excellent work in a timely manner. I highly recommend him to anyone looking for a reliable plumber! We will be using MD Plumbing again!

Plumbing leak detection
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Matthew and Oliver did a fantastic job! They were prompt on arrival and properly assessed the problem. They even stayed late to finish the job on the same day. I recommend them and this company.

Paid $1,600–1,800Great pricePlumbing leak detection
ZLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Big help from Fernando, Jayden and Adam. We made some repairs ourselves over the weekend but sprung a leak. The MD plumbing team was quick to schedule out the appointment and confirm the final steps needed for our home!

Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Slava and his assistant were very good. He worked diligently on my clogged drain. He didn’t give up when it looked like nothing would budge. It took over an hour to dig out whatever the problem was. I highly recommend!

Toilet repairDrain cleaningPlumbing leak detection
Milton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After reaching out to almost a dozen plumbers and leak detection companies, MD answered the call immediately. They came out and fixed our exterior leak which had been ongoing for over a week as we were getting the run around. We can not thank you enough. Though they were not the cheapest; their service was priceless…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
RobLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I contacted M.D. Plumbing because we had received great service from them in the past … and we’re glad we did once again. With a stoppage & possible leak, they expedited our call and Matt arrived. He was courteous, obviously very knowledgeable, and resolved our issues quickly & completely. I fully recommend M.D Plumbing for any needs!

Paid $600–800Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We like MD and its folks. They explain the situation and provide a confidence that issue is optimally resolved. ⁹

Paid $1,000–1,200Reasonable pricePlumbing leak detectionPlumbing pipe repair
Kathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

M.D. Plumbing was recommended to us by one of our neighbors. Matthew was able to come out the same day, and diagnosed and fixed an issue with our washing machine that had been overlooked by both another plumber and an appliance technician. He was knowledgeable, polite, and took the time to show us the problem and…

Paid $400–600Reasonable priceDrain cleaningPlumbing leak detection
Wright4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love MD! The whole team: RJ, Slava, Adam, Eli, and Nick have provided top-notch service. I recently bought a very old house, and I ran into some extensive issues with the very old plumbing system. The team bout their whole back into making sure everything got up to par throughout my system. They have been…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
CraigLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called by mistake but glad I did. Adam took my call and was very helpful getting me scheduled for a free estimate! Jayden & Fernando spent nearly an hour gathering information just to provide estimates. Everyone was polite and professional. I'd consider them again in the future!

Plumbing leak detection
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Eli and Nick came out same day and fixed a leaky water line for us. Super fast and great guys!

Paid $200–400Reasonable pricePlumbing leak detection
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent turnaround time and knowledge on exactly what would fix our leaking shower. Slava was incredibly helpful and and professional in getting everything fixed right up as well as getting us squared away on other issues around the house!

Paid $600–800Reasonable priceToilet repairPlumbing leak detectionRepair water fixtures
Noelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have had yet another wonderful experience with M&D. Slava & his crew were respectful, knowledgeable and efficient. We had had M&D put in a new water heater & water filtration system while also meeting our everyday plumbing needs. We would recommend them any time.

Reasonable priceWater heater installationPlumbing leak detectionRemodeling
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called in morning and they were on site in before two in the afternoon. Identified the problem and received a quote for repair by three.

Paid $2,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repair
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matthew did a great job he got our problem solved and he was very helpful explaining the issue he’s very nice as well thanks Matthew

Customer photo from Chad's reviewCustomer photo from Chad's review
Plumbing leak detection
LewisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MD Plumbing was my final estimate before making my decision to get my leaking bathroom sink fixed! Matthew S. was an absolutely GEM! Not only did he call me ahead of showing up, but talked me through my options for this fix and was wholly knowledgeable on everything going on (including putting things into layman’s…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing services
Zack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

RJ and the whole team were great! They got out here fast and got everything fixed up and clean. Had a second floor shower leaking through the first floor and RJ was knowledgeable and talked through everything with me. Thanks y'all!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
CarlaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend MD Plumbing to anyone looking for a professional and experienced plumbing company. Matthew, our technician, was very knowledgeable and was able to assist with all of our plumbing needs. He was very courteous to my elderly Mother and provided the complete service needed to address a leak in her…

Great pricePlumbing leak detectionPlumbing fixture installationPlumbing services
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Incredible service! Fernando was extremely thorough and even gave me some things to hold off on for a few months. Even calling to get someone out that day was fast - Ariel was great. Thank you!!!!

Toilet repairTile work installationPlumbing leak detection
devin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew was a wonderful help this evening and I was grateful for his professionalism and knowledge

Paid $200–400Reasonable pricePlumbing leak detection

Show more plumbing leak detection reviews (43 more) →

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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